196 support technician jobs at 90 companies in Chicopee, MA
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Senior Support Technician
Worcester, Massachusetts, United States
$74k-$98k/yrHybridFull Time
Paragus Strategic IT: Employee-owned managed IT service provider serving small and midsize businesses across Massachusetts and New England.
5+ YOERequires 5+ years in IT support, systems administration, or network engineering; advanced Microsoft 365 and networking expertise; application, endpoint, server, security, RCA, ticketing, communication, and mentoring skills.
Microsoft 365, Exchange Online, ConnectWise, Autotask, Microsoft 365 mailflow, VPNs, Root Cause Analyses (RCA)
Outer Armor: Recreational-vehicle cover brand serving power-sports and marine OEMs, distributors, and dealers.
Troubleshoot manufacturing issues, support production operations, create work instructions/SOPs, assist with process and tooling improvements, analyze production data, and support product launches.
KyndrylNYSE: KD: Provider of mission-critical enterprise technology services and infrastructure.
3+ YOERequires 3+ years of IT support experience, customer-facing experience, strong email, phone, and in-person communication, and U.S. citizenship. A technical bachelor's degree is preferred.
JabilNYSE: JBL: Global manufacturing services and solutions provider for top brands.
2+ YOERequires 2–4 years of relevant IT support experience, desktop troubleshooting, Windows, Active Directory, Microsoft 365, networking knowledge, independent prioritization, travel between sites, and after-hours on-call availability.
Windows, Microsoft Active Directory, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, ServiceNow, CMDB, TCP/IP, DNS, DHCP, LAN/WAN, VoIP
NuAxis Innovations: Federal IT services helping U.S. government agencies modernize technology through customer experience and human-centered design.
1+ YOEProvide Tier 1 IT support for desktops, laptops, and peripherals; troubleshoot hardware/software; coordinate repairs; support network/VPN and remote access; OS deployment; manage incidents via ticketing; support endpoint security.
Windows 10/11, VPN, Remote Access, Ticketing Systems, Antivirus/Endpoint Protection, Networking (TCP/IP DNS DHCP), System Imaging, OS Deployment
Canyon Ranch: Global leader in destination wellness and transformative hospitality.
2+ YOEHigh school diploma or equivalent; 2-4 years IT support experience; desktop/mobile support in fast-paced env; basic networking; strong communication and multitasking.
IT hardware, Mobile devices, Peripherals, Collaboration tools, Networking basics, Endpoint management
Quantum Sky Engineering: Private mission-technology contractor delivering AI, cyber, cloud, and quantum capabilities to defense, intelligence, and federal civilian agencies.
Experience as desktop support, ability to deliver in-person and remote IT support, installation/diagnostics/upgrades, CompTIA IAT Level II/SecPlus, active DoD Secret clearance.
Beacon Bank: Full-service regional bank serving the Northeast.
2+ YOE2+ years computer-related experience, bachelor's in computer science or equivalent experience, strong desktop/service desk and basic networking skills, excellent customer service and troubleshooting ability.
UMass Chan Medical School: Public academic health sciences center educating clinicians, conducting biomedical research, and delivering healthcare and public service.
5+ YOEProvide white-glove IT support to executive leadership; deep macOS and Windows experience; 5+ years desktop/VIP support; strong communication, discretion, and coordination skills.
Farmington Public Schools: Government-operated Connecticut K–12 public school district serving Farmington students from prekindergarten through grade 12.
1+ YOEAssociates degree or equivalent and 1+ year technical support/customer service experience; aptitude for teaching, strong communication, ability to lift 40lbs, Chromebook repair, Mac and Chrome experience, enterprise network support.
Worldwide TechServices: Global provider of IT field and managed services.
0+ YOETechnical school certification or equivalent, 0–2 years relevant experience, OEM certifications as directed, valid driver\u0002s license and reliable transportation, ability to lift 50 lbs and travel to client sites.
Custom Computer Specialists: Private U.S. managed IT and technology consulting provider serving education, government, healthcare, nonprofits, and businesses.
1+ YOERequires strong technical and customer service skills, desktop hardware, operating systems, applications, networking, Active Directory, and troubleshooting experience; 1–2 years of in-person support preferred.
Active Directory, Microsoft Office, Microsoft Office Suite, Google Apps, Webex, Windows, macOS
Corserva: Private managed IT services provider serving enterprise and mid-market organizations across the United States.
2+ YOE2+ years data center or hardware support experience; skills with server hardware, ILO/IDRAC, firmware, imaging, Windows/Linux, CMDB; CompTIA A+ or Server+ preferred; ITIL Foundation a plus.
Middlesex Health: Independent health system providing comprehensive patient-first medical care.
High school diploma or equivalent preferred; six months of Environmental Services experience preferred. Requires basic English instructions and compliance with hospital infection control and surgical cleaning procedures.
CMIT Solutions of Hartford & Stamford: Private managed IT and cybersecurity provider serving small and medium-sized businesses in Hartford and Stamford, Connecticut.
Entry-level role requiring customer service, professional communication, reliable transportation, a valid driver's license, attention to detail, procedure-following, basic computer proficiency, and willingness to learn.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Windows, CompTIA
EversourceNYSE: ES: New England's largest energy delivery system.
2+ YOEAssociate in electrical technology (or equivalent) plus 2 years electric distribution experience, strong customer-service skills, Technician aptitude test, MS Word/Excel proficiency, typing ability, valid motor vehicle license; electrician license and Maximo/C2/OMNI experience desired.
Microsoft Word, Microsoft Excel, Maximo Work Management System, C2, OMNI
Polamer Precision: Private contract aerospace manufacturer producing complex engine and airframe components for customers worldwide.
1+ YOE1+ year operating CNC milling machines in aerospace manufacturing, high school diploma or equivalent, competent with hand tools and measuring equipment, able to read tool drawings, basic PC/Windows skills, lift up to 50 lbs.
Commonwealth of Massachusetts: Official state government website of Massachusetts.
Associate's degree in criminal justice, counseling, human services, psychology, or social work; drug testing knowledge; Microsoft Office proficiency; communication skills; and experience with diverse offender populations.