481 technical account manager jobs at 332 companies in Hackensack, NJ
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Technical Account Manager
New York City, New York, United States
$120k-$150k/yrOnsiteFull Time
Harmony: AI-powered enterprise service management platform for automated support.
2+ YOE2+ years in technical account management/customer success or related role; strong technical foundation with APIs, integrations, cloud infrastructure, debugging; experience with AI tools; account portfolio management and clear communication.
Slack, Microsoft Teams, APIs, cloud infrastructure, Claude, ChatGPT, Copilot, ServiceNow, Jira Service Management, Freshservice, Okta, Python, JavaScript, Bash, SQL
Ivionics: Providing managed IT and technology consulting for law firms.
5+ YOE5+ years in MSP/IT services with client-facing account management or vCIO experience; proven team leadership; experience with managed services, SLAs, escalations; strong communication and organizational skills; experience with legal/professional services preferred.
Reality Defender: Detects deepfakes and AI-generated media to identify fraud.
4+ YOE4+ years in technical account management/solutions engineering or senior technical support; experience with API integrations, webhooks, auth flows, debugging using Postman/curl and logs; ability to write/debug code snippets and communicate technical issues to non-technical stakeholders.
Zones: Global provider of end-to-end IT solutions and managed services.
5+ YOE5+ years customer-facing technical experience; strong server (x86) and troubleshooting skills; Linux and virtualization familiarity; bachelor’s preferred; ability to manage multiple accounts and escalations.
Austin or Los Angeles or New York or San Francisco
RemoteFull Time
Miro: Digital workspace for visual collaboration and team whiteboarding.
5+ YOE5+ years in consulting, technical account management, customer success in enterprise SaaS; strong fluency with APIs and integrations; leads workflow optimization, platform adoption, and change management; analytics experience; travel up to 25%.
5+ YOE5+ years in technical support or account management at a SaaS company, SQL experience, familiarity with APIs, MDM, authentication protocols (SAML/OAUTH), API scripting, and practical AI/ML experience; strong communication and project management skills.
Lisbon or London or New York City or Singapore or Cluj-Napoca
€42k-€51k/yrOnsiteFull Time
ComplyAdvantage: Provides AI-driven financial crime risk intelligence and compliance software
3+ YOE3+ years in a customer-facing technical role, experience with APIs/integrations, scripting in Python or JavaScript, data migrations, troubleshooting JSON/XML, familiarity with automation/LLM workflows, strong communication and problem-solving skills.
Bipsync: Software platform for investment research and workflow management.
5+ YOEBachelor's degree and 5+ years in technical account management or similar; strong technical background with HTML, CSS, JavaScript, JSON, REST APIs; troubleshooting, project management, and communication skills.
TrueFoundry: A cloud-native platform for deploying AI and ML models.
5+ YOE5+ years in technical account management or customer success at B2B SaaS/infrastructure, technical fluency in ML infrastructure and cloud, enterprise account expansion and stakeholder management.
AtScale: Provides a universal semantic layer platform for data and AI.
7+ YOE7+ years in technical account management or solutions architecture with deep knowledge of Snowflake, Databricks, and BigQuery; post-sales technical ownership, deployments, migrations, escalation management, and East Coast (ET) availability.
3Shape: Develops 3D scanning and CAD/CAM software for dentistry.
Bachelor's in a technical field required; prior enterprise technical account management/customer success experience; strong IT architecture and integration knowledge; CRM and project management tool experience; excellent communication and analytical skills; willingness to travel 30-50%.
LinkedInNASDAQ: MSFT: Professional social network for career development and job recruitment.
6+ YOE6+ years in technical account management or similar, experience with SaaS/cloud platforms, enterprise integrations (APIs, SSO), building agents and solution architecture, and customer retention strategy.
DTCC: Provides post-trade infrastructure for the global financial services industry
7+ YOE7+ years related experience, bachelor\u0002s degree required, project management and application integration skills, experience with clearing/settlement workflows, ability to document client technical infrastructure and manage complex client implementations.
Samsung ElectronicsKorea Exchange: 005930: Develops and manufactures consumer electronics, semiconductors, and mobile devices.
8+ YOE8+ years in a technical/engineering role at a technology or content/media company; BA/BS required; advanced proficiency with Gen AI tools and Microsoft Office; experience with SQL, APIs, EMR not required; strong critical thinking and communication skills.
Airtable, Salesforce, SQL, APIs, Tizen, Gen AI Tools, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOE3+ years technical client-facing experience managing complex enterprise customer environments; expertise with SaaS, Mobile, API or programming; strong communication, problem solving, and customer advocacy skills.
T-MobileNASDAQ: TMUS: Provides wireless voice, data, and mobile internet services.
High school diploma/GED required; preferred 2-4 years managing technical projects; skills in escalation management, root cause analysis, technical account management, communication and customer service.