191 technical customer engineer jobs at 121 companies in Herndon, VA
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Associate Technical Support Engineer
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$81k-$93k/yr RemoteFull Time
Customer-facing technical support for government users; troubleshooting front-end issues, documenting incidents, coordinating escalations; US citizenship and ability to obtain Public Trust clearance required.
1mo
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
3w
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Senior Technical Solutions Engineer
Knoxville or Tysons Corner or United States
RemoteFull Time
5+ YOE5+ years software engineering experience, strong scripting (Python/Bash), experience with cloud (AWS/GCP/Azure), integrations and REST APIs, customer-facing technical skills, and U.S. citizenship required.
Python, Bash, C#, Golang, Rust, Angular, SQL, Typescript, Java, JavaScript, AWS, GCP, Azure, Docker, Kubernetes, REST, APIs
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Engineer/Technical Analyst, Submarine Training
Alexandria, Virginia, United States
HybridFull Time
5+ YOE5+ years Navy submarine training program/project management, project leadership, strong communication/customer management, Microsoft Office proficiency, and active Secret DoD security clearance required; Bachelor's and SMTT experience desired.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, SMTT
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Technical Support Engineer
Washington, District of Columbia, United States
HybridFull Time
3+ YOE3+ years in technical/customer support for SaaS, experience with ticketing platforms (Salesforce, Freshdesk, Jira), troubleshooting REST/GraphQL/SQL/MongoDB issues, basic Python, strong communication and stakeholder management.
Salesforce, Freshdesk, Jira, REST APIs, GraphQL, SQL, MongoDB, Python
1w
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Technical Support Engineer (Hybrid/Columbia MD)
Columbia, Maryland, United States
HybridFull Time
2+ YOEBachelor's degree in a technical field or equivalent experience, 2+ years in networking and systems administration, enterprise technical support experience, security knowledge, strong analytical and communication skills.
TCP/IP, Linux, Unix, macOS, Windows, Nessus, JIRA, Salesforce, Zendesk, Splunk, ElasticSearch, SQL, Oracle, MySQL, MSSQL, VMWare, Hyper-V, Amazon AWS, Microsoft Azure, Docker, DISA, HIPAA, CIS, ISO 27001, Wireshark, PCAPs, Large Language Models (LLMs)
2w
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Technical Support Engineer, Axon 911
Sterling, Virginia, United States
HybridFull Time
5+ YOE5+ years tier-2/3 technical support in SaaS or mission-critical environments; strong networking and VoIP knowledge; monitoring and cloud platform experience; strong troubleshooting and communication skills.
Datadog, Grafana, Wireshark, AWS, Azure, Google Cloud Platform
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Customer Engineer, National Security
Reston or Washington D.C.
$152k-$222k/yr OnsiteFull Time
10+ YOEBachelor's degree or equivalent, 10+ years cloud-native architecture experience in customer-facing roles, Top Secret/SCI clearance, experience with generative AI, cloud engineering, and customer technical engagement.
Google Cloud Platform, Google Cloud
1w
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AI Customer Service Engineer
Chantilly, Virginia, United States
OnsiteFull Time
Provide technical guidance and support for AI infrastructure, troubleshoot complex issues, analyze usage data, and manage customer relationships; TS/SCI clearance and IAM Level II required.
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Customer Engineer, AI Solutions
Washington, District of Columbia, United States
HybridFull Time
5+ YOE5+ years in solutions/sales engineering or similar, SaaS implementation experience, strong technical aptitude, customer-facing and executive communication skills, bachelor's in CS/Engineering/Info Systems or equivalent experience; healthcare software/EMR experience preferred.
EMR, EHR, AI
5d
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Technical Support Engineer – PeopleSoft
Herndon, Virginia, United States
$104k-$166k/yr OnsiteFull Time
8+ YOERequires TS/SCI clearance with polygraph or ability to obtain it, a bachelor's degree plus 8+ years' relevant experience or 12 years' experience, and 8+ years supporting PeopleSoft.
PeopleSoft, Microsoft Email
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Technical Support Engineer (Junior to Senior)
Annapolis Junction, Maryland, United States
OnsiteFull Time
Customer-facing technical support experience, ability to read and debug XML/JSON, strong troubleshooting and communication skills, ability to manage multiple issues, bachelor's in computer science/engineering or related.
XML, JSON, REST, SOAP, SQL, Jira, Zendesk, ServiceNow, Microsoft SharePoint, Power BI, Power Apps, Power Automate
1w
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Technical Support Engineer
Ashburn or Washington
$30-$35/hr OnsiteFull Time
Hands-on desktop support and provisioning experience; imaging, asset management, device shipping, cabling, and strong customer service skills required.
Endpoint Central, Dell hardware diagnostics, Verizon, Symmetry, MFA, Microsoft Group Policy
1w
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Senior Customer Engineer - Washington DC
Washington, District of Columbia, United States
$202k-$278k/yr HybridFull Time
Customer-facing technical role requiring broad web security, networking, and cloud expertise; commercial/quota experience; strong presentation, stakeholder management, and AI-augmented engineering skills.
Workers AI, AI Gateway, Vectorize, Python, JavaScript
1mo
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Technical Operations Engineer
Arlington, Virginia, United States
OnsiteFull Time
Experience with U.S. military operations, active U.S. Secret clearance, basic hardware and networking knowledge, familiarity with Windows/Linux, strong communication and training skills, and willingness to travel to customer sites.
TyrOS, Windows, Linux, TCP/IP, Ethernet
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Sr. Enterprise Customer Operations Engineer
Washington or Maryland or Virginia or North Carolina or Colorado or Texas
$140k-$190k/yr RemoteFull Time
5+ YOE5+ years in technical support/SRE/DevSecOps, deep Kubernetes and cloud experience, familiarity with FedRAMP/NIST/DoD security controls, strong troubleshooting and communication skills.
Kubernetes, Docker, Helm, Istio, Terraform, Grafana, Prometheus, Loki, Mimir, GitLab, PagerDuty, Jira, Git
2mo
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Senior Member of the Technical Staff - Customer Technical Support
Washington, District of Columbia, District of Columbia, United States
$130k-$180k/yr OnsiteFull Time
8+ YOERequires a BS or MS in computer science or related field, 8–12 years of RTOS experience, embedded Linux, C/C++, networking, cloud, DevOps, and customer-facing technical support experience.
Wind River Systems Products, IDE, compilers, Linux, Debian, CentOS, C, C++, Rust, Python, SaaS, DevOps, CI/CD, Docker, Kubernetes, Git, GitHub, GitLab, Windows, PowerPC, Intel, ARM, RISC-V, TCP/IP, NFV, OpenStack, DPDK, DPI, SDN, VOIP, BSP
1d
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Advanced Technical Director – Digital Engineering
Herndon, Virginia, United States
OnsiteFull Time
8+ YOE8+ MgmtBachelor's degree in a technical discipline, 8+ years leading technical teams for federal customers, enterprise engineering experience, Agile and systems engineering knowledge, and ability to obtain a U.S. government security clearance.
Modeling & Simulation, DevSecOps, APIs, Azure, AWS, Kubernetes, MBSE, Digital Twins, Unity, Unreal Engine
1mo
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Customer Technical Program Manager
Dallas or Phoenix or Atlanta or Salt Lake City or Chicago or Dulles
$110k-$150k/yr OnsiteFull Time
5+ YOEBachelor's in construction management/engineering (or equivalent), 5+ years project/design management in data center environments preferred, advanced Excel/AutoCAD, strong communication, ability to interpret construction drawings, travel up to 25%.
Microsoft Project, Prolog, Procore, BIM 360, CAD, Bluebeam, Microsoft Excel, AutoCAD
2mo
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Customer Service Engineer
Baltimore, Maryland, United States
OnsiteFull Time
2+ YOETechnical school certification or 2-4 years relevant experience; maintain OEM certifications; knowledge of hardware/software systems; ITIL familiarity; A+ desired; strong communication; ability to lift up to 50 lbs.