TASI Measurement: Provides industrial measurement instruments and wireless telemetry monitoring solutions.
7+ YOE5+ MgmtBachelor's in a technical field, 7 years in technical customer-facing roles, 5+ years leading teams of 10+, deep SCADA expertise, CRM and analytics tool experience, ability to define KPIs and build dashboards.
SCADA, RTU, PLC, HMI, Modbus, DNP3, OPC, Salesforce, HubSpot, Gainsight, Tableau, Microsoft Power BI, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
AppianNASDAQ: APPN: Provides a low-code platform for enterprise-grade process automation.
10+ YOEBachelor’s degree, 10+ years in technology or technical consulting, customer advisory and enterprise platform expertise, consulting and presentation skills, project management, and agile practices. Preferred: 5+ years in success, program, account management, or advisory services.
Appian, AI, robotic automation, Data Fabric, SaaS, PaaS, Employee Assistance Program (EAP), Employee Stock Purchase Program (ESPP)
Euna Solutions: Provides purpose-built cloud software for public sector organizations.
5+ YOEBachelor's degree, 5+ years in customer success or related field, public-sector B2B SaaS experience, 2+ years performing technical demos, project management skills, Salesforce and Microsoft Office proficiency.
MongoDBNASDAQ: MDB: Cloud-based document database platform for software application development.
7+ YOE7+ years in technical customer-facing roles, 4+ years accountable for enterprise customer health/revenue; bachelor’s in CS/STEM or equivalent; strong communication and technical judgment.
Procare SolutionsNASDAQ: ROP: Management software and payment processing for child care providers.
7+ YOE1+ Mgmt7–10+ years in SaaS customer success with product focus, 1+ year leadership, enterprise and mid-market experience, strong analytical and communication skills, technical aptitude supporting SaaS/on‑premise/mobile, and KPI-driven success management.
Smarsh: Provides digital communication archiving and compliance software.
10+ YOE10+ years in customer-facing B2B or SaaS roles, including 5+ years in Customer Success; BA/BS or comparable experience; executive communication, technical acumen, organizational, problem-solving, and account leadership skills.
Cato Networks: Cloud-native platform converging enterprise networking and security services.
7+ YOE3+ Mgmt7+ years in customer-facing technical SaaS roles, 3+ years leading technical teams, experience with enterprise/Fortune 500 customers, strong cybersecurity/cloud/SASE/AI Security background, executive engagement and operational leadership skills.
Customer Success Manager - Global Public Sector (State & Local)
Chicago or Washington or Atlanta or Indianapolis
$147k-$203k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3+ YOE3+ years in customer success or SaaS, experience with Salesforce Service Cloud features, ability to translate technical concepts for executives, and legal authorization to work in the U.S.; preferred Salesforce certifications and education sector experience.
Salesforce Service Cloud, Omni-Channel, Digital Engagement, Service Cloud Voice, Einstein AI for Service, Agentforce
Manager, Enablement & Operations Customer Success, Services NAM
O'Fallon or Atlanta
$118k-$171k/yrOnsiteFull Time
MastercardNYSE: MA: Global payment processing and financial technology service provider.
Customer success/enablement experience with payments or cybersecurity preferred; strong data analytics and BI skills; ability to develop training, scale playbooks, translate technical capabilities, and collaborate cross-functionally.
Locality: Local video advertising solutions for broadcast and streaming.
2+ YOE2+ years in product support/customer success in SaaS, experience with implementations/onboarding, ability to translate technical details, strong communication and documentation skills, familiarity with Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, or Salesforce.
Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, Salesforce, LocalX
Cognosos: Provides real-time location and tracking intelligence for enterprises.
15+ YOE7+ MgmtSenior leader with extensive GTM and customer success experience, 15+ years total experience, 7+ years people leadership in Enterprise B2B SaaS/IoT/Supply Chain, proven commercial and technical acumen, executive engagement and deployment oversight.
Geotab: Provides IoT and connected vehicle fleet management solutions.
5+ YOE5+ years in customer-facing technical roles, B2B SaaS experience, project management, consultative solution-selling, ability to manage PoCs and communicate ROI to executives.
Axle: AI-native infrastructure for automating insurance data and workflows.
6+ YOERequires 6+ years in solutions engineering, sales engineering, implementation, customer success, or customer-facing engineering; RESTful APIs, cloud services, SaaS architecture, and exceptional communication skills.
RESTful APIs, Figma, Application Programming Interface (API), Node.js, JavaScript, Point of Sale (POS), Loan Origination System (LOS)
Denver or Colorado or San Francisco or California or Massachusetts or Boston or Novi or Atlanta or Portland
$97k-$174k/yrHybridFull Time
AutodeskNASDAQ: ADSK: Developing software for architecture, engineering, and entertainment industries.
5+ YOE5+ years leading teams in SaaS or customer success, bachelor’s degree required (advanced degree preferred), strong communication and cross-functional collaboration, ability to travel up to 30%.
Podium: AI-powered customer communication and lead management for local businesses.
10+ YOE10+ years in customer success/account management/services with team management experience; experience in dealerships, automotive or complex B2B SaaS; strong customer-facing and technical aptitude; willing to travel ~50% across East Coast.
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
Instabase: Automates data extraction and analysis for unstructured enterprise content
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.
Sr. Manager, Next Level Help, Intuit Enterprise Suite
Atlanta or Frisco or Mountain View or San Diego
HybridFull Time
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
8+ YOE3+ Mgmt8+ years in customer support/customer success/technical services leadership with 3+ years managing managers; Bachelor's required; experience building Tier 3/escalation functions; domain experience with mid-market SaaS accounting/payroll/payments; data-fluent and strong executive communication; up to 15% travel.