28 technical customer success manager jobs at 24 companies in Chamblee, GA

2w
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Customer Success Manager
Duluth, Georgia, United States
OnsiteFull Time
Barco
BarcoEuronext Brussels: BAR: Develops networked visualization solutions for entertainment, enterprise, and healthcare.
5+ YOE5+ years project management/customer success experience; technical affinity in software/AV/visualization/networking; strong stakeholder, communication, planning, and problem-solving skills.
Salesforce, Microsoft Project, Jira
2mo
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Customer Success Manager
Norcross, Georgia, United States
$100k-$145k/yr OnsiteFull Time
TASI Measurement
TASI Measurement: Provides industrial measurement instruments and wireless telemetry monitoring solutions.
7+ YOE5+ MgmtBachelor's in a technical field, 7 years in technical customer-facing roles, 5+ years leading teams of 10+, deep SCADA expertise, CRM and analytics tool experience, ability to define KPIs and build dashboards.
SCADA, RTU, PLC, HMI, Modbus, DNP3, OPC, Salesforce, HubSpot, Gainsight, Tableau, Microsoft Power BI, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
4d
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Customer Success Manager (Public Sector)
Atlanta or Denver or McLean or Raleigh
$125k-$250k/yr OnsiteFull Time
Appian
AppianNASDAQ: APPN: Provides a low-code platform for enterprise-grade process automation.
10+ YOEBachelor’s degree, 10+ years in technology or technical consulting, customer advisory and enterprise platform expertise, consulting and presentation skills, project management, and agile practices. Preferred: 5+ years in success, program, account management, or advisory services.
Appian, AI, robotic automation, Data Fabric, SaaS, PaaS, Employee Assistance Program (EAP), Employee Stock Purchase Program (ESPP)
1mo
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Senior Customer Success Manager (Procurement)
Atlanta, Georgia, United States
HybridFull Time
Euna Solutions
Euna Solutions: Provides purpose-built cloud software for public sector organizations.
5+ YOEBachelor's degree, 5+ years in customer success or related field, public-sector B2B SaaS experience, 2+ years performing technical demos, project management skills, Salesforce and Microsoft Office proficiency.
Salesforce, Microsoft Office, CRM Ticketing tools
1mo
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Senior Customer Success Manager
Atlanta or Austin or Dallas or Denver
$97k-$190k/yr HybridFull Time
MongoDB
MongoDBNASDAQ: MDB: Cloud-based document database platform for software application development.
7+ YOE7+ years in technical customer-facing roles, 4+ years accountable for enterprise customer health/revenue; bachelor’s in CS/STEM or equivalent; strong communication and technical judgment.
MongoDB Atlas, AWS, Google Cloud, Microsoft Azure
1mo
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Director, Customer Success
Denver or Atlanta
$120k-$135k/yr HybridFull Time
Procare Solutions
Procare SolutionsNASDAQ: ROP: Management software and payment processing for child care providers.
7+ YOE1+ Mgmt7–10+ years in SaaS customer success with product focus, 1+ year leadership, enterprise and mid-market experience, strong analytical and communication skills, technical aptitude supporting SaaS/on‑premise/mobile, and KPI-driven success management.
1d
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Strategic Customer Success Manager, Enterprise (Financial Services)
New York City or Atlanta
$160k-$175k/yr HybridFull Time
Smarsh
Smarsh: Provides digital communication archiving and compliance software.
10+ YOE10+ years in customer-facing B2B or SaaS roles, including 5+ years in Customer Success; BA/BS or comparable experience; executive communication, technical acumen, organizational, problem-solving, and account leadership skills.
Salesforce, Gainsight, Jira, AI/ML
2w
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Manager, Strategic Customer Success - AI Security
Atlanta, Georgia, United States
OnsiteFull Time
Cato Networks
Cato Networks: Cloud-native platform converging enterprise networking and security services.
7+ YOE3+ Mgmt7+ years in customer-facing technical SaaS roles, 3+ years leading technical teams, experience with enterprise/Fortune 500 customers, strong cybersecurity/cloud/SASE/AI Security background, executive engagement and operational leadership skills.
1mo
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Customer Success Manager - Global Public Sector (State & Local)
Chicago or Washington or Atlanta or Indianapolis
$147k-$203k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3+ YOE3+ years in customer success or SaaS, experience with Salesforce Service Cloud features, ability to translate technical concepts for executives, and legal authorization to work in the U.S.; preferred Salesforce certifications and education sector experience.
Salesforce Service Cloud, Omni-Channel, Digital Engagement, Service Cloud Voice, Einstein AI for Service, Agentforce
2mo
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Manager, Enablement & Operations Customer Success, Services NAM
O'Fallon or Atlanta
$118k-$171k/yr OnsiteFull Time
Mastercard
MastercardNYSE: MA: Global payment processing and financial technology service provider.
Customer success/enablement experience with payments or cybersecurity preferred; strong data analytics and BI skills; ability to develop training, scale playbooks, translate technical capabilities, and collaborate cross-functionally.
2mo
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Platform Success Manager
Atlanta, Georgia, United States
$60k-$65k/yr OnsiteFull Time
Locality
Locality: Local video advertising solutions for broadcast and streaming.
2+ YOE2+ years in product support/customer success in SaaS, experience with implementations/onboarding, ability to translate technical details, strong communication and documentation skills, familiarity with Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, or Salesforce.
Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, Salesforce, LocalX
1mo
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Director of Customer Success – Logistics Vertical
Atlanta, Georgia, United States
HybridFull Time
Cognosos
Cognosos: Provides real-time location and tracking intelligence for enterprises.
15+ YOE7+ MgmtSenior leader with extensive GTM and customer success experience, 15+ years total experience, 7+ years people leadership in Enterprise B2B SaaS/IoT/Supply Chain, proven commercial and technical acumen, executive engagement and deployment oversight.
2w
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Sr Technical Account Manager
Omaha or Norcross
HybridFull Time
ACI Worldwide
ACI WorldwideNASDAQ: ACIW: Powering the world's real-time electronic payments ecosystem.
5+ YOE5+ years TAM/Customer Success/Technical Consulting experience with enterprise SaaS/cloud/payments; bachelor’s degree or equivalent experience; strong technical, communication, and escalation management skills.
2w
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Pilot Success Manager
Atlanta or Las Vegas
HybridFull Time
Geotab
Geotab: Provides IoT and connected vehicle fleet management solutions.
5+ YOE5+ years in customer-facing technical roles, B2B SaaS experience, project management, consultative solution-selling, ability to manage PoCs and communicate ROI to executives.
1mo
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Enterprise Technical Account Manager
Atlanta, Georgia, United States
OnsiteFull Time
Relay Payments
Relay Payments: Digital payment platform for the trucking and logistics industries
7+ YOE7+ years building enterprise customer relationships; customer success or account management experience; experience with financial money movement; strong communication, presentation, project management, and product partnership skills.
Google Workspace
4d
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Technical Account Manager, Mortgage
New York City or Atlanta
$150k-$180k/yr HybridFull Time
Axle
Axle: AI-native infrastructure for automating insurance data and workflows.
6+ YOERequires 6+ years in solutions engineering, sales engineering, implementation, customer success, or customer-facing engineering; RESTful APIs, cloud services, SaaS architecture, and exceptional communication skills.
RESTful APIs, Figma, Application Programming Interface (API), Node.js, JavaScript, Point of Sale (POS), Loan Origination System (LOS)
3w
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Manager, Technical Adoption, AMER
Denver or Colorado or San Francisco or California or Massachusetts or Boston or Novi or Atlanta or Portland
$97k-$174k/yr HybridFull Time
Autodesk
AutodeskNASDAQ: ADSK: Developing software for architecture, engineering, and entertainment industries.
5+ YOE5+ years leading teams in SaaS or customer success, bachelor’s degree required (advanced degree preferred), strong communication and cross-functional collaboration, ability to travel up to 30%.
3w
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Director of Dealership Success - AI
Chicago or New York City or Washington or Atlanta
FieldFull Time
Podium
Podium: AI-powered customer communication and lead management for local businesses.
10+ YOE10+ years in customer success/account management/services with team management experience; experience in dealerships, automotive or complex B2B SaaS; strong customer-facing and technical aptitude; willing to travel ~50% across East Coast.
1mo
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Customer Engagement Manager
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
Instabase
Instabase: Automates data extraction and analysis for unstructured enterprise content
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.
AI Hub, API, LLMs, OCR, AI/ML, SDLC
1mo
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Sr. Manager, Next Level Help, Intuit Enterprise Suite
Atlanta or Frisco or Mountain View or San Diego
HybridFull Time
Intuit
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
8+ YOE3+ Mgmt8+ years in customer support/customer success/technical services leadership with 3+ years managing managers; Bachelor's required; experience building Tier 3/escalation functions; domain experience with mid-market SaaS accounting/payroll/payments; data-fluent and strong executive communication; up to 15% travel.
Intuit Enterprise Suite, QuickBooks, NetSuite, Sage Intacct