30 technical customer success manager jobs at 22 companies in Chicago Loop, IL
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Technical Customer Success Manager
Chicago or United States
$120k-$160k/yr RemoteFull Time
3+ YOEBachelor's degree preferred, 3+ years in customer success or related SaaS roles; strong knowledge of PIM, APIs, integrations, digital commerce; excellent communication, analytical and consultative skills.
Inriver, Product Information Management (PIM), APIs, SaaS
1mo
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Customer Success Manager
Chicago, Illinois, United States
HybridFull Time
2+ YOE2+ years in customer success/operations/technical account management (payments/fintech preferred), native/professional English, technical aptitude with APIs, strong communication and data analysis skills.
APIs, SQL, BigQuery, Datadog, Looker Studio
2w
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Customer Success Manager
Chicago, Illinois, United States
$100k-$125k/yr HybridFull Time
3+ YOE3+ years in customer success/account management or related role with enterprise customers; experience engaging senior stakeholders, mapping workflows, and activating AI use cases; strong communication and technical-business fluency.
2mo
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Customer Success Manager
Chicago, Illinois, United States
HybridFull Time
SPARETECH: A software building AI-powered maintenance and spare-parts solutions to reduce MRO spend and optimize inventory for manufacturers.
1+ YOE1-3 years in Customer Success, Solutions Engineering, Support, or Technical Sales (software or manufacturing preferred); strong stakeholder management, problem-solving, product knowledge, and self-starter mindset.
3w
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Technical Success Manager
Chicago, Illinois, United States
$100k-$115k/yr HybridFull Time
3+ YOE3+ years in technical customer-facing roles, knowledge of enterprise cybersecurity/networking/cloud/SaaS, ability to drive adoption and retention, strong communication and stakeholder management.
2w
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Customer Success Manager II
United States or Arizona or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Alaska or Colorado or Texas or Illinois or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or District of Columbia
$66k-$88k/yr RemoteFull Time
2+ YOE2+ years customer success/account management/sales experience, enterprise SaaS preferred; strong communication, problem-solving, stakeholder management, technical product experience, and a bachelor's degree.
3w
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Senior Customer Success Manager
Chicago, Illinois, United States
$135k-$225k/yr RemoteFull Time
5+ YOE5+ years customer success experience with enterprise SaaS, ability to drive adoption and renewals, strong business acumen, technical aptitude, presentation and stakeholder management skills.
CRM, Nexthink
1mo
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Customer Success Manager, Revenue Suite
San Francisco or Chicago or Seattle or New York
OnsiteFull Time
6+ YOE6+ years client-facing customer success or equivalent experience with payments/fintech and consumption-based SaaS; strong executive presence and stakeholder management; consultative and technical skills.
2mo
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Senior Customer Success Manager
Toronto or Chicago
$107k-$148k/yr HybridFull Time
7+ YOE7+ years in technical customer-facing roles, 4+ years accountable for enterprise customer health/revenue, strong verbal/written communication, ability to influence technical and business outcomes, bachelor’s in CS/STEM or equivalent experience.
MongoDB Atlas, AWS, Google Cloud, Microsoft Azure
2w
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Senior Customer Success Manager - Moveworks
Chicago, Illinois, United States
$102k-$159k/yr RemoteFull Time
5+ YOEBachelor's degree and 5+ years in account management, implementation, or SaaS sales; enterprise deployment experience, technical solution expertise, relationship building, and willingness to travel 10–25%.
Agentic AI, LLMs, Reasoning Engine, Microsoft ServiceNow
1mo
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Customer Success Manager - Global Public Sector (State & Local)
Chicago or Washington or Atlanta or Indianapolis
$147k-$203k/yr HybridFull Time
3+ YOE3+ years in customer success or SaaS, experience with Salesforce Service Cloud features, ability to translate technical concepts for executives, and legal authorization to work in the U.S.; preferred Salesforce certifications and education sector experience.
Salesforce Service Cloud, Omni-Channel, Digital Engagement, Service Cloud Voice, Einstein AI for Service, Agentforce
4w
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Dir, Identity Security Customer Success
Chicago or Illinois
$214k-$294k/yr RemoteFull Time
12+ YOE5+ Mgmt12+ years in customer success/engineering/support with 5+ years of leadership; experience in enterprise SaaS or cybersecurity; strong technical, communication, and strategic skills.
2mo
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Vice President, Customer Success
United States or Chicago
$160k-$175k/yr RemoteFull Time
10+ YOE10+ Mgmt10+ years leading customer success or related teams in SaaS/technology, strong people leadership, operational execution, analytical skills, bachelor\u0000s degree required (advanced preferred), technical aptitude, travel up to 5%.
Udemy Business, CRM, WellRight Wellness Platform
1w
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Technical Account Manager
Spartanburg or Irving or Long Island or Oak Brook or Shreveport or Cranberry Township
$85k-$120k/yr HybridFull Time
5+ YOERequires 5+ years in enterprise account management, technical account management, customer operations, technical support, or customer success; complex technical troubleshooting, project coordination, and executive communication skills.
Microsoft Teams, NCPDP, BIN/PCN, HIPAA
1w
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Customer Account Manager
Chicago or Dallas
$123k-$137k/yr RemoteFull Time
5+ YOE5+ years in customer success/technical account management or professional services in SaaS; program-management experience; proficiency with Salesforce, Gainsight, Jira; strong executive and technical communication; B.S. or equivalent experience.
Salesforce, Gainsight, Jira
3w
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Director of Dealership Success - AI
Chicago or New York City or Washington or Atlanta
FieldFull Time
10+ YOE10+ years in customer success/account management/services with team management experience; experience in dealerships, automotive or complex B2B SaaS; strong customer-facing and technical aptitude; willing to travel ~50% across East Coast.
1mo
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Customer Resolution Coordinator
Minneapolis or Lake Forest or Omaha
OnsiteFull Time
2+ YOE2+ years experience in customer success, technical support, account management, project management or operations; strong communication, cross-functional coordination, and escalation management; bachelor's degree or equivalent preferred.
Salesforce, Jira, Azure DevOps, Asana
1d
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Remote Client Succes Specialist
Naperville, Illinois, United States
$22-$34/hr RemoteFull Time
Client success or account management experience, strong communication, technical aptitude, problem-solving, organization, and ability to manage multiple accounts remotely; ERP or BI experience preferred.
Agentic AI, Generative AI, IDP, RPA, Big Data, ERP, BI, AI
1mo
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Associate Manager, Installation & Go Live
Chicago or Royal Oak
$64k-$89k/yr HybridFull Time
5+ YOE1+ Mgmt5+ years in customer success or related roles, 1 year managing teams, bachelor’s degree in IT/Networking/Business or equivalent, hands-on POS/hardware/software experience, leadership, project coordination, and familiarity with technical certifications.
2mo
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Pre-Sales Senior Engagement Manager
Chicago, Illinois, United States
$134k-$160k/yr HybridFull Time
3+ YOE3+ years in consulting / pre-sales / solutions / customer success; strong SOW creation, stakeholder management, commercial acumen; familiarity with SaaS, AI automation, integrations; able to engage technical teams and executives.
Intercom, Claude Code
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