160 technical customer success manager jobs at 108 companies in Pacheco, CA
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Technical Customer Success Manager
San Jose, California, United States
HybridFull Time
Cloudinary: Private SaaS provider helping developers and brands manage, transform, and deliver visual media.
3+ YOE3+ years in SaaS customer/technical customer success, experience with enterprise accounts, technical aptitude with APIs/web/cloud, strong communication, organized, willing to travel up to 20%.
Mux: Private video infrastructure serving developers with APIs for streaming, encoding, delivery, and video performance analytics.
5+ YOE5+ years in technical customer success at a SaaS company, BA/BS in CS/CE or bootcamp, strong web/mobile/cloud technical knowledge, excellent communication and customer-facing skills.
Browserbase: Headless browser platform for developers running AI-agent web automation.
2+ YOERequires 2+ years in customer success, solutions engineering, sales engineering, or similar; technical aptitude with APIs, infrastructure, and developer workflows; and retention and expansion experience.
Phonely: AI voice-agent software helping businesses answer calls, book appointments, and automate customer support.
2+ YOERequires 2+ years in project management, technical account management, or implementation; experience with SaaS, AI, or developer tools; and conceptual fluency with APIs, webhooks, and cloud tools.
Charta Health: Private healthcare AI providing automated medical chart review for providers, payers, and healthcare organizations.
3+ YOERequires 3+ years in Customer Success, Technical Account Management, Solutions Engineering, or Consulting, preferably in B2B SaaS or healthcare, with account ownership and renewal or expansion targets.
Zenity: Private cybersecurity software that secures and governs AI agents for enterprises.
4+ YOE4+ years in customer-facing technical roles; strong background in cybersecurity/application security; familiarity with OWASP and MITRE; executive engagement, technical orchestration, and strategic account management; ability to travel 20–30%.
Technical Customer Success / Customer Program Manager
United States or Pleasanton or India
RemoteFull Time
Ciroos: Private AI SRE software helping enterprise SRE, DevOps, and operations teams investigate incidents and reduce toil.
Experience leading complex enterprise customer programs; technical fluency across cloud, SRE, observability, integrations, and security; excellent communication and customer relationship skills.
AWS, Microsoft Azure, Google Cloud Platform, Kubernetes, Splunk, Datadog, ServiceNow, Slack, Jira, Linear, SRE, ITSM
DuploCloud: N AI-powered DevOps platform helping startups and enterprises automate cloud infrastructure.
7+ YOERequires 7+ years in customer success, strategic or technical account management, solutions consulting, professional services, program management, or related customer-facing work, plus technical fluency and cloud infrastructure knowledge.
Descope: Private identity-platform software helping developers add customer and agentic authentication, MFA, SSO, and access control.
3+ YOE3–5 years in customer success or account management, experience with scaled/tech-touch programs, CRM/BI tools, strong communication and technical aptitude.
Ent: Intent-aware cybersecurity software protects enterprises by monitoring human and AI work and intervening in risky activity.
6+ YOERequires 6+ years in Customer Success, technical product experience, enterprise account management, and technical fluency. Must be based in the San Francisco Bay Area and work onsite 2–3 days weekly.
5+ YOE5+ years in customer success, account management, or strategic consulting; B2B SaaS in fast-paced environment; strong interpersonal and project management skills.
Mach9: AI CAD software for civil-engineering and infrastructure teams, turning LiDAR into engineering-ready maps and CAD deliverables.
Customer Success experience with project management instincts, strong communication with technical and non-technical audiences, onboarding and project execution skills, ability to travel ~25%, familiarity with Google Workspace, Notion, and Pylon; HubSpot and SQL are nice to have.
Worktrace AI: AI workflow automation platform helping enterprise teams discover, map, and automate repetitive work.
6+ YOE6+ years in customer success or post-sales for technical B2B products; experience with AI tools; cross-functional collaboration; strong ownership.
Qdrant: Private German software providing open-source vector search and managed cloud services for AI developers and businesses.
5+ YOE5+ years in customer-facing technical delivery, managing complex multi-stakeholder projects, understanding ML lifecycle and data pipelines, translating technical issues to business impact.
Gumloop: Private software that lets business teams build and run AI agents without coding.
6+ YOE6+ years in Customer Success/Account Management/Solutions Engineering, enterprise account ownership from onboarding through renewal, C-level engagement, strong technical curiosity with AI agents/workflows, and ability to build Success playbooks and motions.
Slack, Microsoft Teams, Gumstack, MCP servers, API
Kastle Systems: Private managed-security provider delivering access control, video surveillance, and visitor management for commercial properties and institutions.
2+ YOE2+ years account/customer success experience preferred, bachelor’s degree preferred, strong communication and technical competence, experience with Microsoft Dynamics CRM/AX, valid driver’s license, ability to pass background and drug screening.
San Francisco or Seattle or New York City or Washington
$200k-$265k/yrHybridFull Time
Anthropic: AI research developing safe and steerable AI systems.
6+ YOE6+ years in Customer Success, Technical Account Management, or Solutions Engineering; enterprise Systems Integrator experience; AI/ML, API, software implementation, account management, and expansion expertise; bachelor's degree or equivalent.
Brazil or San Francisco or Washington, D.C. or Germany or Austria or Slovenia or Netherlands
RemoteFull Time
Planet LabsNew York Stock Exchange: PL: Public benefit providing daily satellite imagery, geospatial data, and analytics to businesses and government agencies.
6+ YOERequires 6–8 years in Customer Success or Account Management, public-sector workflow knowledge, technical communication, cross-functional collaboration, organizational skills, and fluency in Portuguese and English.
ArcGIS, QGIS, Google Earth Engine, Metaview, Planet AI Notetaker
Fulcrum: AI software platform for insurance brokerages, automating proposal, policy-checking, and coverage-comparison work for brokers and account managers.
6+ YOE6+ years in customer success, strategic account management, implementation, or post-sales consulting at a B2B software company, including enterprise accounts. Requires data fluency, change management, technical literacy, and precise writing.