46 technical customer success manager jobs at 29 companies in Roselle, IL
2mo
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Technical Customer Success Manager
Chicago or United States
$120k-$160k/yr RemoteFull Time
3+ YOEBachelor's degree preferred, 3+ years in customer success or related SaaS roles; strong knowledge of PIM, APIs, integrations, digital commerce; excellent communication, analytical and consultative skills.
Inriver, Product Information Management (PIM), APIs, SaaS
3d
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Associate Technical Success Manager
Atlanta or Chicago or Houston or Miami or Wyoming
$120k-$150k/yr RemoteFull Time
2+ YOE2+ years working with enterprise customers in technical adoption, customer success, or account expansion; technical and sales orientation; familiarity with observability, cloud platforms, Kubernetes, SRE, coding, and technical roadmaps.
AWS, Azure, GCP, Kubernetes, Java, .Net, Ruby, C, Python, Node.js, Golang, iOS, Android, DevOps, CI/CD
1mo
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Customer Success Manager
Chicago, Illinois, United States
HybridFull Time
2+ YOE2+ years in customer success/operations/technical account management (payments/fintech preferred), native/professional English, technical aptitude with APIs, strong communication and data analysis skills.
APIs, SQL, BigQuery, Datadog, Looker Studio
2d
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Customer Success Manager
United States or Georgia or Texas or Colorado or California or Illinois or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or Washington
$88k-$118k/yr RemoteFull Time
Requires 3–5+ years in technical customer success, account management, sales, sales engineering, or strategic consulting; technical product experience; strong problem-solving and stakeholder communication; bachelor's degree.
Internet of Things (IoT), Databricks, Power BI, APIs, Tofu
1mo
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Technical Success Manager
Chicago, Illinois, United States
$100k-$115k/yr HybridFull Time
3+ YOE3+ years in technical customer-facing roles, knowledge of enterprise cybersecurity/networking/cloud/SaaS, ability to drive adoption and retention, strong communication and stakeholder management.
1w
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Technical Customer Success Manager (Legal- JD Required)
Ohio or United States or Colorado or Illinois or Chicago or Maryland or New York or New York City or Rochester or New Jersey
$68k-$113k/yr RemoteFull Time
Requires a JD and experience with law firms, legal professionals, or legal technology, plus customer success, account management, consulting, or enterprise software experience. Proficiency with Salesforce, Gong, Seismic, Tableau, and AI tools required.
Salesforce, Gong, Seismic, Tableau
1mo
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Senior Customer Success Manager
Chicago, Illinois, United States
$135k-$225k/yr RemoteFull Time
5+ YOE5+ years customer success experience with enterprise SaaS, ability to drive adoption and renewals, strong business acumen, technical aptitude, presentation and stakeholder management skills.
CRM, Nexthink
1w
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Technical Customer Success Manager (Legal- JD Required)
Ohio or United States or Colorado or Illinois or Chicago or Maryland or New York or New York City or Rochester or New Jersey
$68k-$113k/yr RemoteFull Time
JD required with law firm, legal professional, or legal technology experience. Requires customer success, consulting, account management, or enterprise software experience and proficiency with CRM, analytics, and AI tools.
Salesforce, Gong, Seismic, Tableau, LexisNexis, Lexis, Nexis
2d
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Customer Success Manager
Lisle, Illinois, United States
$120k-$150k/yr OnsiteFull Time
5+ YOEBachelor’s degree in business, engineering, communications, or related field; 5+ years in customer success, technical account, program management, or related roles; experience with complex accounts and cross-functional technical or operations teams.
Enterprise Resource Planning (ERP), Product Lifecycle Management (PLM), SAP, Teamcenter, Vendor Managed Inventory (VMI)
6d
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Senior Customer Success Manager, Industry
Chicago or New York City or Austin or Berlin or Bucharest or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$80k-$125k/yr HybridFull Time
3+ YOERequires 3–6 years of relevant customer success, onboarding, implementation, or project management experience, complex account management, strong communication, technical domain knowledge, and project management expertise.
SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics, HTML, PMP, Agile
1mo
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Customer Success Manager, Revenue Suite
San Francisco or Chicago or Seattle or New York
OnsiteFull Time
6+ YOE6+ years client-facing customer success or equivalent experience with payments/fintech and consumption-based SaaS; strong executive presence and stakeholder management; consultative and technical skills.
3d
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Customer Success Manager, High Touch
San Francisco or Chicago
$150k-$180k/yr HybridFull Time
3+ YOE3–5 years in customer success, account management, or strategic consulting; experience with process mapping, requirements analysis, solution design, enterprise adoption, and measurable outcomes; strong technical and communication skills.
3d
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Customer Success Manager, Higher Education
Atlanta or Washington or Chicago or Boston or Seattle or Indianapolis
$123k-$186k/yr HybridFull Time
8+ YOE8+ years in technical customer success, SaaS platform use, project leadership, technology consulting, solutions development, or architecture; executive communication, technical translation, cross-functional leadership, and software development knowledge.
Salesforce, Agentforce, AI Associate, Administrator, Advanced Administrator, Data Cloud, Sales Cloud, Service Cloud, Education Cloud
3d
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Senior Customer Success Manager, Americas (Remote)
New York City or Chicago or United States
RemoteFull Time
US-based enterprise Customer Success or Account Management experience in crypto, fintech, regtech SaaS, or complex technical markets; API proficiency and experience owning renewals, upsells, and enterprise customers.
APIs, HubSpot
2mo
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Senior Customer Success Manager
Toronto or Chicago
$107k-$148k/yr HybridFull Time
7+ YOE7+ years in technical customer-facing roles, 4+ years accountable for enterprise customer health/revenue, strong verbal/written communication, ability to influence technical and business outcomes, bachelor’s in CS/STEM or equivalent experience.
MongoDB Atlas, AWS, Google Cloud, Microsoft Azure
1mo
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Senior Customer Success Manager - Moveworks
Chicago, Illinois, United States
$102k-$159k/yr RemoteFull Time
5+ YOEBachelor's degree and 5+ years in account management, implementation, or SaaS sales; enterprise deployment experience, technical solution expertise, relationship building, and willingness to travel 10–25%.
Agentic AI, LLMs, Reasoning Engine, Microsoft ServiceNow
1mo
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Dir, Identity Security Customer Success
Chicago or Illinois
$214k-$294k/yr RemoteFull Time
12+ YOE5+ Mgmt12+ years in customer success/engineering/support with 5+ years of leadership; experience in enterprise SaaS or cybersecurity; strong technical, communication, and strategic skills.
1w
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Customer Success Manager, Data and Research Products
Chicago, Illinois, United States
$71k-$108k/yr HybridFull Time
2+ YOEBachelor's degree required; 2+ years of client service, training, or sales experience; technical understanding of data systems; investment data and financial analysis knowledge; organization, communication, and travel skills.
3w
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Technical Account Manager
Spartanburg or Irving or Long Island or Oak Brook or Shreveport or Cranberry Township
$85k-$120k/yr HybridFull Time
5+ YOERequires 5+ years in enterprise account management, technical account management, customer operations, technical support, or customer success; complex technical troubleshooting, project coordination, and executive communication skills.
Microsoft Teams, NCPDP, BIN/PCN, HIPAA
5d
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Customer Success Team Lead (5pm-1am CT)
Chicago, Illinois, United States
$29/hr OnsiteFull Time
Requires 5+ years in customer service, technical support, or helpdesk work, preferably healthcare; English proficiency; Zendesk experience; troubleshooting and team-coordination skills. Bachelor's preferred; ACRP certification a plus.
Zendesk, Google Suite, CRM, Quality Management System (QMS), Electronic Data Capture (EDC), Interactive Voice Response System (IVRS)
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