7 technical customer success manager jobs at 7 companies in Troy, MI
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Customer Success Manager
Detroit or Boston
HybridFull Time
Realtime Robotics: Develops industrial AI software for robotic workcell automation.
3+ YOERequires 3–5+ years in customer success, account management, or a technical customer-facing role; manufacturing or robotics knowledge; CRM proficiency; strong communication and relationship management skills; travel willingness.
HubSpot, Siemens Process Simulate, Roboguide, Resolver, SaaS
DynatraceNYSE: DT: Provides an AI-powered observability platform for cloud monitoring.
5+ YOERequires 5+ years of experience, leadership and mentoring ability, enterprise customer experience, strong technical communication, SaaS expertise, Dynatrace expertise, and professional Dynatrace certification.
Denver or Colorado or San Francisco or California or Massachusetts or Boston or Novi or Atlanta or Portland
$97k-$174k/yrHybridFull Time
AutodeskNASDAQ: ADSK: Developing software for architecture, engineering, and entertainment industries.
5+ YOE5+ years leading teams in SaaS or customer success, bachelor’s degree required (advanced degree preferred), strong communication and cross-functional collaboration, ability to travel up to 30%.
SpotOn: Provides point-of-sale and business management software for restaurants.
5+ YOE1+ Mgmt5+ years in customer success or related roles, 1 year managing teams, bachelor’s degree in IT/Networking/Business or equivalent, hands-on POS/hardware/software experience, leadership, project coordination, and familiarity with technical certifications.
RevSpring: Provides patient engagement and payment solutions for healthcare providers.
2+ YOEBachelor's degree or equivalent; 2+ years in software implementation, project management, onboarding, professional services, customer success, or technical consulting; Microsoft Office proficiency and customer-facing experience.
J.D. Power: Provides consumer intelligence and data analytics through benchmarking studies.
0+ YOE0–2 years experience in B2B customer success, professional services, technical support, or account management; strong communication, problem-solving, presentation skills; customer-focused and tech-proficient.