6 technical customer success manager jobs at 5 companies in Winter Haven, FL
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Customer Success Manager
Orlando, Florida, United States
RemoteFull Time
Tompkins Robotics: Provider of scalable robotic automation for warehouse and fulfillment operations.
5+ YOEBachelor's STEM degree, 5+ years in Customer Success, Technical Account Management, Systems Support, or Enterprise Software Support; technical systems expertise and complex B2B relationship management.
Threshold 360: Provides a software platform for creating 360-degree virtual tours.
2+ YOE2–5 years in SaaS customer success or account management with proven retention and renewal ownership; experience in onboarding, upsell/expansion, product feedback, strong communication, relationship-building, and technical curiosity.
ServiceNowNYSE: NOW: Enterprise cloud platform for digital workflow automation.
2+ YOEBachelor's in computer science, information systems, or related field, or relevant certifications; 2+ years in customer-facing technical roles, network engineering, service delivery, and IT or security environments.
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
2+ YOEBachelor's degree in computer science, information systems, or related field, or relevant certifications; 2+ years in customer-facing technical roles, network engineering, service delivery, IT, or security environments.
Kaseya: Develops IT management and security software for service providers.
3+ YOE3+ years in technical support, customer success, TAM, or service delivery; experience with enterprise customer relationships, SaaS/IT/cybersecurity environments, cross-functional collaboration, and support KPI analysis.
CIO Technology Solutions: Providing managed IT services and cybersecurity for businesses.
4+ YOE4+ years account management or customer success in an MSP or B2B service environment; experience mentoring staff; familiarity with ConnectWise Manage and IT Glue; strong communication and technical knowledge of Microsoft 365 and Azure.