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24 technical customer success manager jobs at 23 companies in Florida

3d
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Customer Success Manager
Orlando, Florida, United States
RemoteFull Time
Tompkins Robotics
Tompkins Robotics: Provider of scalable robotic automation for warehouse and fulfillment operations.
5+ YOEBachelor's STEM degree, 5+ years in Customer Success, Technical Account Management, Systems Support, or Enterprise Software Support; technical systems expertise and complex B2B relationship management.
Salesforce, Zendesk, ServiceNow, Jira, CRM, NPS
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2w
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Customer Success Manager
North Carolina or Virginia or Georgia or Florida or Pennsylvania or Connecticut or New Hampshire or United States
$65k-$70k/yr RemoteFull Time
Apryse
Apryse: Provides software development kits for digital document processing.
1+ YOE1–2 years experience; customer success/account management preferred; strong communication, organization, collaboration, negotiation, problem-solving; Excel/Sheets and basic technical aptitude.
Microsoft Excel, Google Sheets, Windows, Mac
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1w
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Customer Success Manager - FuzeRx
Alabama or Arizona or Arkansas or California or Colorado or Connecticut or Florida or Georgia or Hawaii or Idaho or Illinois or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Maryland or Massachusetts or Michigan or Minnesota or Mississippi or Missouri or Montana or Nebraska or Nevada or New Hampshire or New Jersey or New Mexico or New York or North Carolina or North Dakota or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Vermont or Virginia or Washington or Wisconsin or Delaware or Maryland or District of Columbia
$108k-$135k/yr RemoteFull Time
Fuze Health
Fuze Health: Technology-powered provider of digital pharmacy and home health services.
3+ YOE3+ years in healthcare consulting/customer success/account management; strong technical aptitude, communication, analytical skills; ability to manage client relationships and drive retention.
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4d
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Customer Success Manager- Government
Lake Mary, Florida, United States
OnsiteFull Time
Team Cymru
Team Cymru: Provides global cyber threat intelligence and internet traffic telemetry.
3+ YOERequires 3+ years in customer success, technical account management, or post-sales enterprise B2B software; government customer experience; strong adoption, retention, expansion, communication, and change-management skills.
Salesforce, Gainsight
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2mo
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Customer Success Manager
Tampa or Austin or Dallas or North America
HybridFull Time
Threshold 360
Threshold 360: Provides a software platform for creating 360-degree virtual tours.
2+ YOE2–5 years in SaaS customer success or account management with proven retention and renewal ownership; experience in onboarding, upsell/expansion, product feedback, strong communication, relationship-building, and technical curiosity.
Aether, Virtual Tours
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2mo
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Customer Success Manager, Tier 1 (East)
Florida or Georgia or Alabama or North Carolina or South Carolina or Tennessee or Kentucky or Virginia or Massachusetts or Vermont or Maine
$125k-$135k/yr RemoteFull Time
Eltropy
Eltropy: Unified AI-powered conversation platform for financial institutions.
5+ YOE5+ years customer-facing experience in account management/customer success (B2B SaaS/FinTech preferred); ability to manage ~20 Tier-1 accounts; willingness to travel up to 25%; strong communication, analytical, and technical aptitude.
CRM/CS platform
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5d
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Manager, Strategic Customer Success - AI Security
Miami, Florida, United States
OnsiteFull Time
Cato Networks
Cato Networks: Cloud-native platform converging enterprise networking and security services.
7+ YOE3+ MgmtRequires 7+ years in customer success, technical account management, solutions engineering, or related enterprise SaaS roles; 3+ years leading customer-facing technical teams; cybersecurity, networking, cloud, SASE, or AI security expertise.
SASE
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1mo
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Customer Success Manager
United States or Arizona or California or Colorado or Florida or Georgia or Indiana or Iowa or Michigan or Minnesota or Nebraska or Nevada or New Hampshire or North Carolina or Oklahoma or Pennsylvania or Texas or Utah or Virginia or Washington
RemoteFull Time
Impartner
Impartner: Provides partner relationship management and channel marketing software.
Manage named customers to drive adoption, renewals and expansion; provide technical/product guidance on PRM; strong interpersonal, organizational, negotiation, and communication skills; proficient with Microsoft Office, Excel, and PowerPoint; experience with CRM platforms.
Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint, Impartner PRM, Salesforce, Dynamics, HubSpot
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3d
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Customer Success Manager ( Armis/Veza)
Orlando, Florida, United States
RemoteFull Time
ServiceNow
ServiceNowNYSE: NOW: Enterprise cloud platform for digital workflow automation.
2+ YOEBachelor's in computer science, information systems, or related field, or relevant certifications; 2+ years in customer-facing technical roles, network engineering, service delivery, and IT or security environments.
Python, OT, ICS, IoT
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3d
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Customer Success Manager ( Armis/Veza)
Orlando, Florida, United States
RemoteFull Time
ServiceNow
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
2+ YOEBachelor's degree in computer science, information systems, or related field, or relevant certifications; 2+ years in customer-facing technical roles, network engineering, service delivery, IT, or security environments.
Python, OT/ICS
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2mo
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Customer Success Manager, Brazil
Miami or United States or Brazil or Israel
RemoteFull Time
Panaya
Panaya: Provides automated testing and change impact analysis software.
5+ YOENative Portuguese and fluent English; 5+ years client-facing experience implementing SAP or Oracle EBS; SaaS CSM/Technical Account Manager experience preferred; skills in renewals, upsell, SDLC/DevOps knowledge, and strong communication.
SAP, Oracle EBS, Seemore, DevOps
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1mo
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VP, Global Support & Technical Success
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yr RemoteFull Time
Gainsight
Gainsight: Provides software for customer success, retention, and growth.
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
Zendesk, Forethought, Gainsight, Gainsight CustomerOS, Salesforce, Staircase AI, Gainsight Health Scores
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2mo
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Senior Customer Success Engineer - Southeast
Miami or Israel
$220k-$240k/yr RemoteFull Time
Cyera
Cyera: AI-native platform securing enterprise data across cloud environments.
12+ YOEAssociates degree or equivalent, 12+ years experience with strong project management, customer-facing technical background, proficiency with SQL and Python, cloud and data security technologies, and willingness to travel 25-50%.
SQL, Python, APIs, web services, Cyera Platform, DLP, DSPM, CSPM, SIEM, IAM
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1mo
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Customer Solutions Manager lll (Equity)
New York or Coral Gables
$100k-$130k/yr OnsiteFull Time
Allvue Systems
Allvue Systems: AI-powered software solutions for private capital and credit markets.
5+ YOE5+ years in technical client-facing roles, experience with professional services/implementations, troubleshooting complex systems, delivering customer success, stakeholder engagement; finance or customer service preferred; Bachelor's degree preferred.
Allvue, Udemy
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2mo
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Service Manager
Orlando, Florida, United States
OnsiteFull Time
Kaseya
Kaseya: Develops IT management and security software for service providers.
3+ YOE3+ years in technical support, customer success, TAM, or service delivery; experience with enterprise customer relationships, SaaS/IT/cybersecurity environments, cross-functional collaboration, and support KPI analysis.
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1mo
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Senior Manager, Client Services
Fort Lauderdale, Florida, United States
OnsiteFull Time
Creative Technology
Creative Technology: Specialized audiovisual and technology solutions for live events.
7+ YOERequires 7+ years in client services, account management, customer success, technical account management, broadcast operations, or related fields, plus complex media or technology client experience and cross-functional coordination skills.
Salesforce
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5d
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Renewals Manager
Charlotte or Atlanta or Phoenix or Miami or Austin
OnsiteFull Time
Darktrace
Darktrace: Provides AI-driven cybersecurity platforms for autonomous threat response.
2+ YOERequires 2–3 years in customer success, project management, business development, technical account management, client service, or consulting, plus strong communication, problem-solving, time management, and teamwork skills.
Sparta, Salesforce, Darktrace Academy
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1w
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HVAC Account Manager
Jacksonville, Florida, United States
$80k/yr FieldFull Time
Brooks Building Solutions
Brooks Building Solutions: A locally owned mechanical contractor providing HVAC, building automation, mechanical, electrical, and energy solutions to commercial customers.
Proven account management, business development, customer success, or consultative B2B sales experience; strong relationship-building, communication, organization, coordination, and technical aptitude required.
CRM
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3w
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Account Manager Team Lead
Tampa, Florida, United States
$55k-$80k/yr OnsiteFull Time
CIO Technology Solutions
CIO Technology Solutions: Providing managed IT services and cybersecurity for businesses.
4+ YOE4+ years account management or customer success in an MSP or B2B service environment; experience mentoring staff; familiarity with ConnectWise Manage and IT Glue; strong communication and technical knowledge of Microsoft 365 and Azure.
ConnectWise Manage, IT Glue, Microsoft 365, Azure
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6d
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Onboarding Account Manager
United States or San Jose or Draper or California or New York City or Seattle or Los Angeles County or Massachusetts or Austin or Utah or Dallas or Houston or Florida or North Carolina or Illinois or Colorado or Arizona or Georgia or Oregon or Pennsylvania
$79k-$112k/yr HybridFull Time
BILL
BILLNYSE: BILL: Automated financial operations software for small and midsize businesses.
2+ YOERequires 2+ years in software implementation, onboarding, or customer success; bachelor's degree; accounting software experience; AP workflow knowledge; strong communication, organization, and technical configuration skills.
NetSuite, Sage Intacct, Xero, QuickBooks
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