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139 technical customer support jobs at 98 companies in Atlanta, GA

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Customer Experience and Technical Support Manager
Norcross, Georgia, United States
$100k-$145k/yr OnsiteFull Time
TASI Measurement
TASI Measurement: Manufacturer of precision industrial flow measurement and control instruments.
7+ YOE3+ Mgmt7+ years technical/customer-facing support experience, 3+ years managing customer relationships, strong technical aptitude with SCADA/RTU/telemetry, proficiency with Microsoft Office, and ability to travel 10-25% domestically.
SCADA, RTU, PLC, HMI, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
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1w
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Technical Support Engineer
Indianapolis or Atlanta or Seattle
$81k-$121k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
2+ YOEBachelor's degree or equivalent experience; 2+ years in technical support, software engineering, or customer-facing technical roles; Java debugging, databases, SQL, communication, and problem-solving skills.
Salesforce, Sales Cloud, Service Cloud, Data Cloud, Agentforce, Java, SQL, HTML, JavaScript, CSS, APEX, Spiff, Own, Tableau, CRMA, AI, LLM
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Technical Customer Advisor
Atlanta, Georgia, United States
OnsiteFull Time
Veolia
VeoliaEuronext Paris: VIE: Provides water, waste, and energy management services globally.
1+ YOEBachelor's degree in business/technical field, 1+ years technical customer support experience preferred in hazardous waste/materials; basic technical/system skills, strong judgment, organization, time/stress management, and customer communication.
RPM
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Technical Support Representative
McDonough, Georgia, United States
OnsiteFull Time
Conexon
Conexon: Provides rural fiber broadband design, construction, and ISP services.
High school diploma or equivalent; strong customer service, communication, multitasking, and technical troubleshooting skills; analytical aptitude; telecom or prior support experience preferred.
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Technical Support Specialist
Alpharetta, Georgia, United States
$45k-$74k/yr OnsiteFull Time
LexisNexis Risk Solutions
LexisNexis Risk SolutionsNYSE: RELX: Provides data and analytics for risk management and compliance.
2+ YOEAssociate degree or equivalent, 2+ years customer service/technical support and 2+ years law enforcement or RMS experience; experience with web-based enterprise software, troubleshooting, training, and networking.
Microsoft Office, Windows, HTML, XML, VPNs, Records Management Systems (RMS), DORS, RAR, Command Center, COMM server
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Technical Support Analyst
Duluth, Georgia, United States
OnsiteFull Time
Waystar
WaystarNASDAQ: WAY: Provides cloud-based healthcare payment and revenue cycle management software.
Provide client support via phone, chat and online requests; troubleshoot technical issues; use internal systems to research solutions and document client communication. Customer-service orientation and curiosity required.
ANSI X12 EDI, CMS 1500, UB-04, Salesforce
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Technical Support Specialist
Alpharetta, Georgia, United States
$45k-$74k/yr OnsiteFull Time
RELX
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
2+ YOEAssociate degree or equivalent experience, 2+ years customer service or technical support, 2+ years law enforcement or RMS experience, proficiency with Microsoft Office/Windows, HTML, XML, VPNs, strong communication and troubleshooting skills.
Microsoft Office, Windows, HTML, XML, VPN
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Manager, Technical Support
Alpharetta, Georgia, United States
HybridFull Time
Barracuda
Barracuda: Sells cybersecurity software for email, network, and data protection.
4+ YOE2+ MgmtBachelor's degree or equivalent,2+ years supervisory experience,4+ years progressive call center/technical support experience,leadership and communication skills.
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Technical Support Specialist
Atlanta, Georgia, United States
OnsiteFull Time
Reliance Worldwide Corporation
Reliance Worldwide CorporationAustralian Securities Exchange: RWC: Manufactures and supplies water flow and plumbing control products.
2+ YOEHigh school diploma required, 2+ years technical sales support experience, strong verbal/written communication and troubleshooting, proficiency with Microsoft Office and Salesforce, ability to multitask and work independently.
Salesforce (CRM), Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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2w
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Technical Support Team Lead
Atlanta, Georgia, United States
HybridFull Time
Global-e
Global-eNasdaq: GLBE: Platform enabling global direct-to-consumer e-commerce for brands.
3+ YOE3+ years application support lead/manager experience, people management, ITIL problem and incident management, SLA/OLA delivery, strong communication and customer-service skills.
Zendesk, JIRA
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Technical Support Specialist
Peachtree City, Georgia, United States
OnsiteFull Time
SANY America
SANY America: Manufactures and distributes heavy construction and mining equipment.
5+ YOETechnical certificate or associate degree (or equivalent experience), 5+ years in heavy construction/industrial/ag equipment, strong phone/customer service skills, mechanical/electrical/hydraulic knowledge, Microsoft Office proficiency, and parts identification ability.
Sales Force, SAP, SIS, Microsoft Office
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Customer Support Specialist
Lawrenceville, Georgia, United States
HybridFull Time
Sage
SageLondon Stock Exchange: SGE: Provider of accounting, payroll, and business management software.
Investigate and reproduce technical customer issues, perform hands-on troubleshooting, escalate defects, and communicate solutions; customer support experience and strong written/verbal skills required.
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Technical Support Representative
Buford or Greenwood or Greenville
OnsiteFull Time
Viking Range
Viking RangeNASDAQ: MIDD: Manufactures professional-grade kitchen appliances for residential and commercial use.
5+ YOE5+ years appliance repair/technical service experience, strong knowledge of gas/electrical/refrigeration systems, ability to diagnose complex issues, read schematics, excellent communication, and Microsoft Outlook/Office proficiency.
Microsoft Outlook, Microsoft Office
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Technical Customer Care III
Atlanta or Minneapolis
$66k-$100k/yr HybridFull Time
SICK
SICK: Manufacturer of intelligent sensor solutions for industrial automation.
Provide technical phone/email support for sensor products; 6+ years industrial automation experience preferred; engineering degree preferred; Microsoft Office and CRM proficiency; professional English.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, CRM
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Technical Support Engineer
Atlanta, Georgia, United States
$85k-$100k/yr HybridContract
WitnessAI
WitnessAI: Security and governance platform for enterprise AI interactions.
3+ YOE3+ years technical support/engineering experience, bachelor’s in CS/IT or equivalent, hands-on network/security product experience (firewalls, VPNs, endpoint), protocol troubleshooting, customer communication, mentoring, scripting (Python/Bash) a plus; CCNA/CISSP/CEH desirable.
CrowdStrike, SentinelOne, Palo Alto, Cisco, Fortinet, tcpdump, HTTP Archive (HAR), Python, Bash
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Technical Support Specialist
Atlanta, Georgia, United States
OnsiteFull Time
Hayward Holdings
Hayward HoldingsNYSE: HAYW: Manufacturer of residential and commercial swimming pool equipment.
Knowledge of pool water chemistry and CAT Controllers; CPO certification preferred; strong presentation, communication, and customer-service skills; ability to travel occasionally.
CAT Controllers
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Bilingual Customer Support Specialist
Atlanta, Georgia, United States
$23-$25/yr HybridFull Time
Procare Solutions
Procare SolutionsNASDAQ: ROP: Management software and payment processing for child care providers.
Customer support experience delivering phone/email/chat support; familiarity with SQL, DevExpress, ChildPlus, ticketing/VOIP/API tools; strong communication, analytical, and technical writing skills; Bachelor's degree preferred or equivalent experience.
SQL, DevExpress, ChildPlus, VOIP, API
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3w
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Technical Support Specialist - Tier I
Atlanta, Georgia, United States
HybridFull Time
CallRail
CallRail: Call tracking and lead intelligence platform for marketing attribution.
3+ YOE3+ years telephone support experience, BS in Computer Science or equivalent, strong troubleshooting, communication, and customer-service skills; familiarity with support tools and basic web technologies.
Microsoft Excel, Google Drive, Zendesk, MySQL, HTML, CSS, JavaScript, REST API, Google Analytics, Google Ads
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Customer Support Technician II
Atlanta, Georgia, United States
$24-$27/hr HybridFull Time
Planet DDS
Planet DDS: Provider of cloud-based dental practice management and imaging software.
2+ YOE2+ years technical product support experience, Bachelor’s degree or equivalent, strong troubleshooting, communication, and mentoring skills, proficiency with support tools.
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Technical Support Specialist I
Decatur, Georgia, United States
$42k-$75k/yr HybridFull Time
Acuity Inc.
Acuity Inc.NYSE: AYI: Provides lighting systems and building automation technologies.
2+ YOERequires 2 years of related experience, strong communication and analytical skills, technical aptitude with electrical systems and wiring diagrams, and proficiency with Microsoft Office Suite and Salesforce.
Microsoft Office Suite, Salesforce, Customer Relationship Management (CRM), Knowledge Centered Service (KCS)
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