1w
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Technical Customer Support
Raleigh, North Carolina, United States
OnsiteFull Time
1+ YOETroubleshoot Windows/Linux hardware and networking, document support tickets, provide phone and remote support; 1+ year technical customer service and 2+ years computer operations experience preferred.
Windows 7-10, Linux, SQL, Relational Database Management Systems (RDBMS)
1w
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Technical Customer Support
Auburn Hills, Michigan, United States
OnsiteFull Time
Provide technical customer support for telemetry devices including monitoring, troubleshooting, ticket handling, and collaborating on root-cause resolution and software improvements.
Internet of Things (IoT) management software
1w
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Technical Customer Support, Support II
Holtsville, New York, United States
$26-$39/hr HybridFull Time
1+ YOE1+ year technical customer support experience with hardware and software; High School diploma or equivalent; MDM, Wireshark, or Intune experience preferred; strong communication and problem-solving skills.
Wireshark, Microsoft Intune, Mobile Device Management (MDM)
1w
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Technical Customer Support
Raleigh, North Carolina, United States
OnsiteFull Time
1+ YOE1+ years technical customer service, 2+ years computer operations; experience with Windows 7-10 and Linux; SQL/RDBMS preferred; strong troubleshooting, communication, and note-taking; ability to work nights, weekends, and on-call.
Windows 7-10, Linux, SQL, Relational Database Management Systems (RDBMS)
2d
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
1mo
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Technical Customer Support Specialist
Los Angeles or United States
$60k-$80k/yr HybridFull Time
2+ YOE2+ years in customer/technical support for SaaS or engineering tools, strong written/verbal communication, troubleshooting skills, ability to create documentation and collaborate with product/engineering.
Zoo Design Studio, Zookeeper, CAD
1mo
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Technical Customer Support Specialist
United States
$65k-$75k/yr RemoteFull Time
3+ YOE3+ years technical customer support experience, strong troubleshooting and root-cause analysis, Zendesk familiarity, knowledge of clinical workflows or EHR/EMR, excellent written and verbal communication.
Zendesk, EHR, EMR
1mo
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Technical Customer Support Manager
New York City or Palo Alto or Washington or Atlanta or Boston
$100k-$130k/yr HybridFull Time
3+ YOE3+ years in customer-facing technical support or similar in SaaS/fintech; strong troubleshooting; REST APIs, logs, debugging tools, or SQL; Jira/Zendesk; clear communication; self-starter.
REST APIs, SQL, Jira, Zendesk, logging tools, documentation tools
1w
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yr OnsiteFull Time
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
AWS, Jira, ServiceNow, BMC, IBM Tivoli, Zendesk
2w
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Tier II Technical Customer Support
Leawood, Kansas, United States
$18-$21/hr OnsiteFull Time
Provide Tier II technical support; troubleshoot complex systems and applications, read technical manuals, multitask, work independently and in teams; intermediate Microsoft Excel and PowerPoint skills.
Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint
1w
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Technical Customer Support (US Remote)
Illinois or Virginia or Minnesota or Tennessee or New Jersey or Maryland or Utah
$110k-$120k/yr RemoteFull Time
3+ YOEBachelor's degree,3+ years technical customer support,ability to obtain government background clearance,US work authorization required,experience with MS SQL Server,Windows Server,networking and ticketing systems.
MS SQL Server, MS Windows Server, F5, Fortigate, PremierOne Application Suite, Ticketing Systems
1w
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Customer Technical Support Specialist
Vancouver, Washington, United States
$19/hr OnsiteFull Time
1+ YOEHigh school diploma, 1+ years customer service/technical support experience preferred; ability to troubleshoot hardware/software/connected devices; order management knowledge; strong communication and critical thinking.
1mo
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Technical Customer Support
New York City, New York, United States
$85k-$108k/yr HybridFull Time
2+ YOE2+ years in technical customer support, strong written/verbal communication, ability to triage and solve technical issues, familiarity with SQL and Excel/Sheets, NYC-based.
Hex, SQL, Microsoft Excel, Google Sheets, Looker, Tableau, Pylon
1w
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Technical Customer Support Lead
San Francisco, California, United States
$100k-$250k/yr OnsiteFull Time
Experience in customer support, strong written/verbal communication, experience with Stripe, ability to handle high ticket volume, familiarity building/maintaining AI automations and knowledge bases.
Stripe
4w
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Customer Technical Support Specialist
Danvers or Cambridge
$50k-$55k/yr HybridFull Time
1+ YOE1-3 years supporting customer-facing software or a bachelor’s in a technical field. Strong verbal/written communication, problem solving, browser and OS knowledge (IE, Safari, Chrome, Mozilla, Windows, Mac), and experience with Salesforce, C#, and HTML.
CCC's proprietary software, RightFind Enterprise, IE, Safari, Chrome, Mozilla, Windows, Mac, Salesforce, C#, HTML
1w
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Technical Customer Support (3191)
Auburn Hills, Michigan, United States
OnsiteFull Time
Supporting and troubleshooting telemetry devices, monitoring alarms via IoT management software, handling support calls/tickets, and assisting with application patching and system improvements.
Internet of Things (IoT) management software
4w
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Technical Customer Support Representative
De Pere, Wisconsin, United States
OnsiteFull Time
Technical support experience troubleshooting hardware and software for telematics, experience with service desk platforms (Zendesk, Salesforce Service Cloud, Jira), strong analytical and communication skills; bilingual Spanish a plus.
Zendesk, Salesforce Service Cloud, Jira
1w
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Customer Technical Support I
Tempe or Phoenix
OnsiteFull Time
High school diploma, 0-2 years experience, strong verbal and written communication, MS Office and call-management application familiarity, mechanical/technical aptitude, weekend/holiday/overtime availability.
Microsoft Office, Oracle, E1, K2, LogMeIn
3d
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Bilingual Technical Customer Support, Ring, Ring
Arizona or Illinois or Kansas or Texas or New Mexico or Colorado or Pennsylvania or Oklahoma or Florida
$17-$27/hr RemoteFull Time
2+ YOEBilingual Spanish/English,2+ years customer service experience,flexible schedule including weekends/nights/holidays,Microsoft Office experience,ability to troubleshoot and deliver courteous technical support.
Microsoft Office, Salesforce
2w
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Technical Customer Support Specialist (EDC)
Tempe, Arizona, United States
OnsiteFull Time
Prior customer support experience, strong technical aptitude and attention to detail, ability to troubleshoot data collection and connectivity, excellent written and verbal communication, high school diploma or equivalent.
Microsoft Excel, Printanista, E-Automate, ServiceNow
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