140 technical customer support jobs at 108 companies in Chicago, IL
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Technical Customer Support Lead
Addison, Illinois, United States
$98k-$108k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
5d
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Technical Support
Gary, Indiana, United States
OnsiteFull Time
Provides workstation support, technical issue resolution, network and operating system assistance, system administration, user training, and customer service for end users.
Local Area Network (LAN), Wide Area Network (WAN), Microsoft Operating Systems, Microsoft Server Operating System, UNIX, Microsoft SharePoint, File Transfer Protocol (FTP), Web Browsers, Email
4w
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Customer Technical Support Specialist II (55207)
Chicago, Illinois, United States
$70k-$90k/yr HybridFull Time
3+ YOE3+ years technical support experience (or 11+ without degree), BS in computer science or related preferred; programming in Access/Java/Visual Basic/C#; MS SQL Server; strong troubleshooting, communication, and analytical skills.
Microsoft Access, Java, Visual Basic, C#, Microsoft SQL Server
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Level 1-3 Technical Support
Chicago or Illinois
$50k-$52k/yr HybridFull Time
2+ YOE2+ years technical support experience, Microsoft Windows and networking knowledge, database troubleshooting, SQL Server 2022/SAP/Sybase experience, strong communication and problem-solving, customer training experience.
Booklog, Microsoft Windows, SQL Server 2022, SAP, Sybase
1mo
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Customer Support Operations
Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton
$18-$26/hr HybridFull Time
4+ YOE4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM
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Customer Support Specialist
Chicago, Illinois, United States
$45k-$60k/yr HybridFull Time
2+ YOE2+ years customer-facing technical support (B2B SaaS/eCommerce preferred). Experience with Zendesk, Jira, DataDog, browser developer tools, strong communication, troubleshooting, and documentation skills.
Zendesk, Explore, Jira, Confluence, DataDog, Browser developer tools, PDF conversion tools
1d
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Technical Support Specialist
Chicago, Illinois, United States
$55k-$65k/yr OnsiteFull Time
1+ YOERequires 1–3 years in customer or technical support, multi-platform troubleshooting, networking knowledge, strong communication, documentation, and proficiency with Salesforce, Microsoft 365, JIRA, and Slack.
Mac, Windows, iOS, Android, Linux, DNS, IP, VPN, Chrome, Safari, Firefox, Edge, HDMI, DisplayPort, USB-C, Lightning, Salesforce, JIRA, Confluence, Microsoft 365, Slack
1d
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Technical Support Specialist
Chicago, Illinois, United States
$55k-$65k/yr OnsiteFull Time
1+ YOERequires 1–3 years in customer or technical support, multi-platform troubleshooting, networking knowledge, strong communication, documentation, and proficiency with Salesforce, Microsoft 365, JIRA, and Slack.
Mac, Windows, iOS, Android, Linux, Salesforce, JIRA, Confluence, Microsoft 365, Slack, VPN, DNS, Chrome, Safari, Firefox, Edge, HDMI, DisplayPort, USB-C, Lightning
1mo
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Technical Support Officer (BE)
Gent or London or Chicago or United Kingdom or Belgium or Ireland or Netherlands
HybridFull Time
Strong analytical/technical aptitude, advanced Excel, understanding of transportation concepts, fluent English (Dutch a plus), scripting/programming a plus, customer-focused communication, attention to detail.
Qargo, Microsoft Excel, CSV
1mo
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Technical Support Associate III (Chicago-based)
Chicago, Illinois, United States
$55k-$65k/yr HybridFull Time
3+ YOEBachelor's degree, 3+ years technical SaaS/customer support experience, strong troubleshooting, communication, and collaboration skills; exposure to APIs, SEO, web technologies and AI tools.
APIs, large language models (LLMs), seoClarity, automation platforms, AI knowledge bases
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Technical Support Specialist (HVAC)
Niles, Illinois, United States
$60k-$75k/yr OnsiteFull Time
5+ YOEAssociate's degree or 5+ years' experience, 3+ years process cooling preferred; PLC ladder logic and AutoCAD knowledge; ability to read schematics/wiring; customer service experience and strong communication skills; after-hours phone support.
PLC, AutoCAD
2d
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Technical Support Representative
Waukegan, Illinois, United States
$40k-$50k/yr OnsiteFull Time
Requires strong customer service, troubleshooting, organization, computer, interpersonal, and problem-solving skills; knowledge of multimeters, hand tools, electrical troubleshooting, Microsoft Suite, and AI tools.
Microsoft Suite, multimeters, hand tools, AI tools
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Technical Support Specialist
Westchester, Illinois, United States
$55k-$75k/yr OnsiteFull Time
BS in biomedical/computer engineering or life sciences (Associate with relevant experience considered); strong software/technology comfort; customer service experience preferred; excellent English communication; ability to travel ~10–20%.
Salesforce, Brainlab Connected Care
1mo
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Customer Support Engineer
Chicago, Illinois, United States
$50k-$75k/yr OnsiteFull Time
1+ YOEBA/BS in CS or IT required, 1+ years technical support experience, knowledge of Java, Python, SQL, JavaScript, command line tools (cURL, SSH, PGP, AWS CLI), familiarity with AWS or Microsoft Azure, strong communication and troubleshooting skills.
Java, Python, SQL, JavaScript, Command Line, cURL, SSH, PGP, AWS CLI, AWS, Microsoft Azure
5d
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Senior Technical Support Specialist
Tokyo or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney
HybridFull Time
3+ YOEBachelor's degree or equivalent experience, 3–6 years supporting technical products, Japanese and English fluency, customer issue troubleshooting, case management tools, programming knowledge, and strong communication skills.
Salesforce, Zendesk, Ruby, Java, C++, JavaScript, Snowflake, MongoDB, Android, iOS, HTML, CSS, Liquid, SQL
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Technical Support Engineer
Chicago, Illinois, United States
$54k-$82k/yr HybridFull Time
Bachelor's degree in CS/IT, TCP/IP and networking knowledge, SQL familiarity, Microsoft Windows Server, Microsoft IIS, Apache Tomcat, XML/HTML/JavaScript/VB Script, MCSE/MCP/MCSA certifications preferred.
TCP/IP, SQL, Microsoft Windows Server, Microsoft IIS, Apache Tomcat, XML, HTML, JavaScript, VB Script
1mo
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
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Digital Technical Support Engineer – Construction Technology
Peoria or Chicago or Irving
$98k-$146k/yr OnsiteFull Time
Provide technical support and troubleshooting for construction technology products; analyze requirements; communicate with customers; familiarity with earthmoving technology and CRM tools preferred.
Grade Control (2D/3D), Payload, Cat Command, Detect & Safety Systems, Product Link, VisionLink, CRM, Salesforce, Microsoft Dynamics
1mo
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Sr. Customer Technical Architect
Chicago or United States
$136k-$190k/yr HybridFull Time
3+ YOE3+ years in technical roles supporting IT infrastructure; experience with compute, storage, networking, databases, virtualization, observability, Linux/Windows administration, scripting, API-based solutions, and strong communication skills.
VMWare, Hyper-V, Xen Server, Netapp, EMC, HPLeftHand, Dell Equallogic, f5 bigIP, NetScaler, Barracuda, WMI, PerfMon, JDBC, SNMP, SMTP, JMX, IIS, Apache, Tomcat, Active Directory, SQL, MySQL, Postgress, Linux, Windows, groovy, powershell, python, ruby
1w
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Customer Support Consultant - Lab Liaison
Elmhurst, Illinois, United States
$26/hr OnsiteFull Time
High school diploma required; strong customer service, communication, analytical, problem-solving, teamwork, technical aptitude, empathy, attention to detail, and data accuracy required.
Microsoft Office
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