45 technical customer support jobs at 35 companies in Easton, MD
3w
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Field Technical Customer Support 3 - Delaware
Dover, Delaware, United States
$36-$46/hr FieldFull Time
5+ YOEHigh school diploma/GED, 5+ years technical customer service/install experience, networking and Windows server knowledge, Oracle/SQL preferred, certifications (CCNA/CCNP/MCSE) preferred, ability to lift 50 lbs, own vehicle, on‑call/night shifts.
Windows, Oracle, SQL, Microsoft Word, Microsoft Excel
2mo
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Internet Technical Support Representative I
Dagsboro, Delaware, United States
HybridFull Time
1+ YOE1+ year customer service or technical support experience, high school diploma or equivalent, ability to multitask and type 30+ WPM, basic internet/networking knowledge, inbound call center experience preferred, shift flexibility (evenings, weekends, holidays, overtime).
Microsoft Office
1mo
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Technical Support Engineer (Junior to Senior)
Annapolis Junction, Maryland, United States
OnsiteFull Time
Customer-facing technical support experience, ability to read and debug XML/JSON, strong troubleshooting and communication skills, ability to manage multiple issues, bachelor's in computer science/engineering or related.
XML, JSON, REST, SOAP, SQL, Jira, Zendesk, ServiceNow, Microsoft SharePoint, Power BI, Power Apps, Power Automate
1w
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Senior Customer Support Specialist (Bilingual Spanish required)
Baltimore, Maryland, United States
$75k-$85k/yr RemoteFull Time
3+ YOE3+ years customer/member technical or SaaS support experience, bilingual Spanish/English, strong communication, ticketing experience, independent problem solving, and ability to build basic reports.
1w
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Specialist, Global Technical Support
Baltimore, Maryland, United States
$149k-$161k/yr RemoteFull Time
5+ YOEBachelor's in engineering/computer science (or foreign equivalent) and 5+ years post-sales support experience on specified optical/network products; experience with DWDM, routing protocols, UNIX/Linux, scripting, test equipment, and customer-facing troubleshooting.
OnePlanner, Optical Modeler, One Control, OMEA, MCP, SONET, SDH, OTN, Carrier Ethernet, OSPF, IS-IS, TCP/IP, Photonic, DWDM, RAMAN, UNIX, LINUX, VxWorks, Oracle, MySQL, traffic generator, OSA, OTDR, power meter, Restful APIs, websockets, python, Swagger, Postman
3mo
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Cloud Customer Support Specialist (MD - Swing)
Annapolis Junction, Maryland, United States
OnsiteFull Time
3+ YOE3+ years in technical support or engineering in enterprise environments; 1+ year MS 365 experience; BS in CS preferred.
Microsoft 365, Office 365, Windows, Linux, Azure, AWS, Monitoring tools
1mo
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Junior Technical Writer
Annapolis Junction, Maryland, United States
$80k-$95k/yr OnsiteFull Time
2+ YOEActive TS/SCI with polygraph, 2 years technical writing experience (or additional experience in lieu of associate degree), associate degree in a technical discipline required or equivalent experience, customer-facing and works with senior leadership.
1w
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Customer Support Engineer Supervisor - Full-Time - Maryland
Hanover, Maryland, United States
$58k-$80k/yr OnsiteFull Time
3+ YOE3–5 years IT support experience or technical school certification; Microsoft Office 365 and/or Active Directory experience; strong communication, customer-facing, and ITIL knowledge; ability to lift 40lbs and work variable shifts.
Microsoft Office 365, Active Directory
1mo
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Technical Account Manager
United States or Bowie
$113k-$120k/yr RemoteFull Time
3+ YOE3+ years working with healthcare data, experience in a technical customer-facing role (TAM/support/data ops), familiarity with APIs and data formats, working knowledge of SQL, strong troubleshooting and communication skills.
EHR, APIs, JSON, CSV, XML, SQL, Postman, Snowflake, AWS, Tableau, Microsoft Power BI, Python
1mo
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Network Dedicated Customer Support Specialist
Fort Meade, Maryland, United States
OnsiteFull Time
2+ YOEActive Top Secret clearance with SCI eligibility, high school diploma, 2+ years of communications/technical experience (military or civilian), DISN/DISA knowledge, network management and troubleshooting skills.
DISN, DISA, QoS, OSI, IEEE
1mo
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Network Dedicated Customer Support Specialist
Fort Meade, Maryland, United States
OnsiteFull Time
2+ YOEActive Top Secret clearance with SCI eligibility, high school diploma, 2+ years communications/technical experience, DISA and large-scale network (CAN/MAN/WAN) knowledge, QoS, server configuration, troubleshooting, documentation skills.
DISA, QoS, OSI, IEEE, CAN, MAN, WAN
4d
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Retail Support Specialist
Brandywine, Maryland, United States
$26/hr OnsiteFull Time
Requires strong customer service, communication, multitasking, problem-solving, technology navigation, and professionalism in high-stress situations; retail, wireless, technical support, or call center experience preferred.
AT&T
1mo
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Technical Account Manager
Bowie, Maryland, United States
HybridFull Time
3+ YOE3+ years working with healthcare data, TAM/support experience, familiarity with APIs and structured data formats, SQL knowledge, strong troubleshooting and communication skills.
APIs, JSON, CSV, XML, SQL, Postman, Snowflake, AWS, Tableau, Power BI, Python
2d
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Tech-support
Annapolis, Maryland, United States
$33/hr OnsiteContract
2+ YOERequires US citizenship, CCNA or Security+ certification or equivalent, customer service experience, TCP/IP knowledge, Cisco troubleshooting, and HSRP/BGP experience. Requires 2 years' experience with high school diploma or 6 years with an associate degree.
TCP/IP, Cisco, HSRP, BGP, Air to Ground, DataLink
2mo
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Specialist, Business Support
Rochester or Cleveland or Saluda or Aiken or Altoona or Columbus or Miramar or Leonardtown or Uniontown or Morgantown or Cumberland or Grasonville or Groton or Johnstown
$19-$28/hr OnsiteFull Time
2+ YOE2–4+ years in call center, dispatch, or technical support; HS diploma; strong customer service; KPI-driven; knowledge of Breezeline processes preferred.
2mo
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CONSTRUCTION TECHNOLOGY SUPPORT ANALYST
Annapolis Junction, Maryland, United States
$27-$34/hr OnsiteFull Time
0+ YOEEntry-level construction technology support role; technical support experience preferred; travel to customer sites; strong communication and troubleshooting skills.
GNSS, site positioning, machine control, diagnostic tools, computers, tablets
2mo
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Desktop Support Analyst
La Jolla or Baltimore
$54k-$60k/yr HybridFull Time
1+ YOE1-3 years technical support experience, bachelor\u0002s degree required, strong customer service and troubleshooting skills, familiarity with Windows, Office 365, Active Directory, Exchange, Windows Server, Entra ID; ServiceNow and Crestron a plus.
Microsoft Windows 11, Microsoft Office 365, Microsoft Copilot, Microsoft Active Directory, Microsoft Exchange, Microsoft Windows Server, Microsoft Entra ID, ServiceNow, Crestron Audio Visual
2w
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Product Support Engineer (Entry-Level)
Baltimore, Maryland, United States
$64k-$96k/yr OnsiteFull Time
Bachelor's degree in mechanical or aerospace engineering required. Requires technical analysis, customer support, communication, problem-solving, and U.S. Person status or export-control authorization.
2mo
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Inside Sales & Operations Support Specialist
New York City or Wyomissing or Philadelphia or Baltimore
OnsiteFull Time
Support design studio operations, generate and qualify leads, provide technical/design consultations, use Salesforce and AV tech, strong customer service and organizational skills; college degree preferred; ability to travel.
Salesforce, AV
2w
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Federal Account Support Manager, (Clearance Required TS SCI with Poly) Onsite
Annapolis Junction, Maryland, United States
$93k-$214k/yr OnsiteFull Time
6+ YOEU.S. citizenship and active TS/SCI with poly required. Bachelor’s preferred (or associate +6+ years). Experience in customer-facing service delivery, technical account management, mission-critical support, ITIL and project management required; familiarity with HPE products preferred.