1w
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
1mo
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Technical Customer Support Specialist
Los Angeles or United States
$60k-$80k/yr HybridFull Time
2+ YOE2+ years in customer/technical support for SaaS or engineering tools, strong written/verbal communication, troubleshooting skills, ability to create documentation and collaborate with product/engineering.
Zoo Design Studio, Zookeeper, CAD
1mo
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Technical Customer Support Specialist
United States
$65k-$75k/yr RemoteFull Time
3+ YOE3+ years technical customer support experience, strong troubleshooting and root-cause analysis, Zendesk familiarity, knowledge of clinical workflows or EHR/EMR, excellent written and verbal communication.
Zendesk, EHR, EMR
2w
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Customer Technical Support Specialist
Vancouver, Washington, United States
$19/hr OnsiteFull Time
1+ YOEHigh school diploma, 1+ years customer service/technical support experience preferred; ability to troubleshoot hardware/software/connected devices; order management knowledge; strong communication and critical thinking.
1mo
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Customer Technical Support Specialist
Danvers or Cambridge
$50k-$55k/yr HybridFull Time
1+ YOE1-3 years supporting customer-facing software or a bachelor’s in a technical field. Strong verbal/written communication, problem solving, browser and OS knowledge (IE, Safari, Chrome, Mozilla, Windows, Mac), and experience with Salesforce, C#, and HTML.
CCC's proprietary software, RightFind Enterprise, IE, Safari, Chrome, Mozilla, Windows, Mac, Salesforce, C#, HTML
3w
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Technical Customer Support Specialist (EDC)
Tempe, Arizona, United States
OnsiteFull Time
Prior customer support experience, strong technical aptitude and attention to detail, ability to troubleshoot data collection and connectivity, excellent written and verbal communication, high school diploma or equivalent.
Microsoft Excel, Printanista, E-Automate, ServiceNow
1mo
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Technical Customer Support Specialist
United States or Australia
RemoteFull Time
2+ YOE2+ years technical customer service experience (SaaS preferred); troubleshooting skills; strong verbal/written communication; willingness to learn HTML/CSS and Higher Logic product suite; experience with Zendesk or Salesforce, Jira/Confluence preferred.
HTML, CSS, Zendesk, Salesforce, Jira, Confluence
1mo
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Technical Customer Support Resource Specialist I
Philadelphia, Pennsylvania, United States
$62k-$77k/yr RemoteFull Time
3+ YOEMinimum 3 years technical support/customer service experience; strong troubleshooting, written/verbal communication; proficiency with Windows, macOS, iPad, Salesforce, ServiceNow/JIRA, Microsoft Office, and SnagIt; bachelor\u0002s preferred.
Salesforce, ServiceNow, JIRA, Microsoft Office, SnagIt, Windows, macOS, iPad
1mo
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Technical Support Specialist
Portugal or France or United States or Spain or United Kingdom or Germany or Australia or Mexico
RemoteFull Time
Provide second-level technical support for global customers; troubleshoot telephony, integrations, and platform issues; strong customer service, technical writing, and cross-team collaboration skills; English proficiency required.
IVR, ACD, DTMF, OSI model, Zendesk, JIRA, DataDog, Looker, Postman, SOAPui, Webhooks, XML, EDI, CSV, Browser developer console, HTML, SQL, Salesforce, Hubspot, Zoho, Windows, Mac OS, Android, iOS
1mo
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Technical Support Specialist
Arden Hills, Minnesota, United States
$51k-$97k/yr OnsiteFull Time
Associates degree or technical training required, fluent English, strong computer literacy and technical aptitude, ability to analyze and resolve customer issues, flexible to work within call center hours; 1+ years technical support preferred.
Global Service Management System (GSMS), Salesforce, ServiceMax, Siebel, SAP Service Module
4w
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Technical Support Specialist
New York or New Jersey or Florida
$85k-$95k/yr RemoteFull Time
2+ YOE2+ years in customer/technical support for a SaaS product; troubleshooting APIs/AI/CRMs; strong written and verbal communication, customer empathy, and operational excellence.
Zapier, Intercom, Linear, Notion, Guru, APIs, AI
2w
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Customer & Technical Support Specialist
Vista, California, United States
$25-$29/hr OnsiteFull Time
3+ YOE3+ years pharmacy/healthcare and contact center experience; strong Windows troubleshooting; experience with ticketing systems, VPN/RDP/TeamViewer, MS SQL queries, networking; strong communication and troubleshooting skills.
Microsoft Windows, ZenDesk, VPN, RDP, TeamViewer, MS SQL Server, C#
1mo
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Technical Customer Support
New York City, New York, United States
$85k-$108k/yr HybridFull Time
2+ YOE2+ years in technical customer support, strong written/verbal communication, ability to triage and solve technical issues, familiarity with SQL and Excel/Sheets, NYC-based.
Hex, SQL, Microsoft Excel, Google Sheets, Looker, Tableau, Pylon
2w
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Technical Support Specialist
San Francisco or New York City or Salt Lake City
$72k-$100k/yr HybridFull Time
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Zendesk
1w
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Technical Support Specialist
Charlottesville, Virginia, United States
$19/hr HybridFull Time
Provide customer technical support, troubleshoot home and car electronics, strong communication, computer proficiency, and ability to complete paid 10-week training.
3mo
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Technical Customer Support Specialist
Allentown, Pennsylvania, United States
$90k-$110k/yr OnsiteFull Time
5+ YOEAssociate’s or Bachelor’s degree in Mechanical and/or Electrical Engineering, Cryogenic Engineering, Engineering Technology, plus 5 years of relevant work experience. Strong electro-mechanical aptitude and customer-facing support experience required.
CRM, Microsoft Office
3w
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Technical Support Specialist
Alpharetta, Georgia, United States
$45k-$74k/yr OnsiteFull Time
2+ YOEAssociate degree or equivalent, 2+ years customer service/technical support and 2+ years law enforcement or RMS experience; experience with web-based enterprise software, troubleshooting, training, and networking.
Microsoft Office, Windows, HTML, XML, VPNs, Records Management Systems (RMS), DORS, RAR, Command Center, COMM server
1mo
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Technical Support Specialist
Irving, Texas, United States
OnsiteFull Time
Provide technical customer support for automotive aftermarket products; troubleshoot issues, log correspondence, maintain records, and use Microsoft Suite. Strong communication and multitasking skills required; English fluency required.
Microsoft Suite
1w
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Technical Support Specialist
Miami, Florida, United States
RemoteFull Time
2+ YOE2+ years Tier 2 technical support/implementation experience, practical REST API and JSON troubleshooting, log and webhook analysis, ticketing systems experience, strong written communication and customer-first mindset.
REST APIs, JSON, Postman, Jira, Zendesk, Confluence, Fin
3w
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Technical Support Specialist
Post Falls, Idaho, United States
OnsiteFull Time
4+ YOEHigh school diploma, 4+ years customer service or technical support experience, hands-on electronics repair and circuit-board troubleshooting, strong communication and troubleshooting skills, valid U.S. driver\u0019s license.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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