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475 technical customer support jobs at 273 companies in Texas

2w
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yr OnsiteFull Time
Arctic Wolf
Arctic Wolf: Provides cloud-native security operations and managed threat detection.
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
AWS, Jira, ServiceNow, BMC, IBM Tivoli, Zendesk
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2w
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Bilingual Technical Customer Support, Ring, Ring
Arizona or Illinois or Kansas or Texas or New Mexico or Colorado or Pennsylvania or Oklahoma or Florida
$17-$27/hr RemoteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
2+ YOEBilingual Spanish/English,2+ years customer service experience,flexible schedule including weekends/nights/holidays,Microsoft Office experience,ability to troubleshoot and deliver courteous technical support.
Microsoft Office, Salesforce
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2d
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Technical Customer Support Representative
Austin, Texas, United States
$20-$23/hr RemoteFull Time
OTK Network
OTK Network: Produces live streaming content and manages digital media creators.
2+ YOE2+ years troubleshooting Windows desktop PCs, diagnosing hardware/software faults, interpreting diagnostics, strong written communication, and ticketing documentation skills.
Windows, Event Viewer, Device Manager, System File Checker, DISM, Safe Mode, Windows Recovery Environment, DDU, MemTest86, HWiNFO, HWMonitor, WhoCrashed, WinDbg, BIOS/UEFI
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1d
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Technical Support, Tier 1
Austin, Texas, United States
HybridFull Time
American Innovations
American Innovations: Provides pipeline compliance and remote monitoring solutions for energy infrastructure.
2+ YOE2+ years technical support/help desk and customer-facing experience; strong written and verbal communication; experience with ticketing and remote support tools; familiarity with Windows and iOS; troubleshooting and documentation skills.
TeamViewer, LogMeIn, Windows, iOS
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4w
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Technical Support Agent
Hudson Oaks, Texas, United States
$18/hr OnsiteFull Time
Nextlink Internet
Nextlink Internet: Provides high-speed fiber and wireless internet and voice services.
Provide customer-facing technical support for internet connectivity and troubleshooting; strong communication, problem-solving, and basic networking comfort; training provided.
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3w
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Technical Support Analyst
Wilmington or Lewisville or Springfield or Tallahassee or Sacramento or Logan
HybridFull Time
CSC
CSC: Provides global business administration and compliance solutions.
Provide technical customer support for Lien Perfect products; document cases; use Microsoft products and CSC case tracking; strong problem-solving and communication skills.
Lien Perfect, CSC case tracking software, Microsoft
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2mo
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Manager, Technical Customer Support, Focused Services
United States or Texas
$131k-$211k/yr OnsiteFull Time
Palo Alto Networks
Palo Alto NetworksNASDAQ: PANW: Provides enterprise-grade network, cloud, and endpoint security software.
8+ YOE3+ Mgmt8+ years in technical support; 3+ years in management; strong leadership, crisis and incident management, and cross-functional collaboration.
Salesforce, ServiceNow, JIRA, ITIL
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1mo
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Technical Support Specialist
Irving, Texas, United States
OnsiteFull Time
Omega Holdings
Omega Holdings: Distributor of automotive aftermarket air conditioning and cooling components.
Provide technical customer support for automotive aftermarket products; troubleshoot issues, log correspondence, maintain records, and use Microsoft Suite. Strong communication and multitasking skills required; English fluency required.
Microsoft Suite
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2d
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Technical Support Representative
Carrollton, Texas, United States
$19-$22/hr OnsiteFull Time
HomePro
HomePro: Provider of residential security, automation, and electrical installation services.
1+ YOEProvide technical support for home automation systems; strong problem-solving, verbal/written communication, CRM familiarity; high school diploma/GED; 1 year support experience preferred.
CRM
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1mo
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Technical Support Specialist
Austin, Texas, United States
HybridFull Time
Swap
Swap: AI-native platform providing global e-commerce operations and storefront infrastructure.
2+ YOE2-3+ years in technical customer support (SaaS/e-commerce/logistics preferred). Strong knowledge of APIs/webhooks, e-commerce platforms, payments, shipping/logistics; proficiency with SQL, Postman, JavaScript/JSON, and basic HTML/CSS; excellent communication.
APIs, webhooks, Shopify, BigCommerce, WooCommerce, Stripe, SQL, Postman, JavaScript, JSON, HTML, CSS
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1w
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Technical Support Specialist
Waller, Texas, United States
OnsiteFull Time
Daikin Comfort Technologies
Daikin Comfort TechnologiesTokyo Stock Exchange: 6367: Manufactures and distributes residential and commercial HVAC systems.
3+ YOE3+ years HVAC or technical support experience, high school diploma/GED, strong communication, troubleshooting, documentation, and computer skills (Excel, PowerPoint, Word, CRM).
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, CRM
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5d
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Technical Support Specialist
Austin or Texas or Florida or Missouri or Arizona or Indiana or North Carolina or Wisconsin
RemoteFull Time
INNERGY
INNERGY: Provides cloud-based ERP and design software for custom manufacturers.
2+ YOE2+ years technical support experience, bilingual French and English, proficiency with Intercom and Microsoft Dynamics, strong troubleshooting for CAD/CAM/design workflows, excellent written/verbal communication.
Intercom, Microsoft Dynamics, INNERGY Design, Microvellum Toolbox, AutoCAD
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18h
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Technical Support Agent (Video)
Austin, Texas, United States
$18-$21/hr OnsiteFull Time
Brivo
Brivo: Cloud-native platform for physical security and video surveillance management.
2+ YOETwo years of relevant experience required, with intermediate networking and Linux knowledge, strong communication and problem-solving skills, and the ability to support technical and nontechnical customers.
Zoho Desk, Linux
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5d
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Technical Support Specialist
Austin or New York City
$57k-$90k/yr HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
2+ YOE2–3 years supporting technical products (SaaS/mobile); degree or bootcamp or equivalent; experience with case management (Salesforce, Zendesk); hands-on HTML,CSS,APIs,SQL; strong written/verbal English.
Salesforce, Zendesk, HTML, CSS, APIs, SQL, Postman, Snowflake, Kibana
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1mo
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Associate Technical Support Engineer
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$81k-$93k/yr RemoteFull Time
OPEXUS
OPEXUS: Software for government process management and legal data discovery.
Customer-facing technical support for government users; troubleshooting front-end issues, documenting incidents, coordinating escalations; US citizenship and ability to obtain Public Trust clearance required.
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1mo
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Technical Support Level 1 - REMOTE U.S.
Dallas or United States
$40k/yr RemoteFull Time
MarketTime
MarketTime: B2B ecommerce and order management software for wholesale businesses.
1+ YOEHigh school diploma, 1+ year customer service or technical support experience, basic SQL experience preferred, strong communication and troubleshooting skills.
SQL
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2w
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Associate, Technical Customer Care
Dallas or Sunrise
$34k-$42k/yr OnsiteFull Time
Cotality
Cotality: Provides property data, analytics, and workflow intelligence solutions.
3+ YOE3+ years technical or customer support experience preferred; strong customer service, troubleshooting, SQL/Azure familiarity, ability to communicate technical issues to non-technical audiences.
SQL, Azure, CRM
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2w
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Banking Technical Support Representative
Allen or Lenexa or Springfield or Monett or Birmingham or Cedar Falls or Charlotte or Louisville
$42k-$53k/yr RemoteFull Time
Jack Henry
Jack HenryNASDAQ: JKHY: Technology and payment processing solutions for financial institutions.
1.5+ YOE18 months customer support experience (financial institution preferred), technical troubleshooting skills, knowledge of payment processing, call-center experience, ability to work Mon-Fri 10am-7pm CT.
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3w
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Technical Support Representative 1
San Antonio, Texas, United States
OnsiteFull Time
Lancer Worldwide
Lancer WorldwideTokyo Stock Exchange: 6465: Manufactures and distributes commercial beverage dispensing systems and equipment.
3+ YOEProvide technical phone support and warranty processing; knowledge of beverage systems, electrical and refrigeration operation; HS diploma; 3+ years field technical experience preferred; computer and Microsoft Office skills.
Microsoft Excel, Microsoft Word, Microsoft Access
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2w
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Technical Support Representative – Electric Power
Irving, Texas, United States
$113k-$169k/yr FieldFull Time
Caterpillar
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Technical experience with engines/power systems, strong problem-solving and communication, customer-facing technical support experience, ability to travel up to 50%, bachelor’s in engineering preferred or equivalent experience.
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