Senior Manager, Technical Documentation, Data Center Facilities
Nashville, Tennessee, United States
$126k-$264k/yrHybridFull Time
OracleNYSE: ORCL: Provides cloud infrastructure and enterprise software for global businesses.
Senior documentation leader with 8+ years in technical/operations documentation or data center environments, 3+ years managing teams, technical writing, documentation governance, and stakeholder management; bachelor’s or equivalent experience preferred.
TransCore: Provides electronic tolling and intelligent traffic management solutions.
10+ YOEBachelor's degree in a technical field and 10–13 years of technical documentation experience. Requires complex hardware/software documentation, strong communication, research, organization, and collaboration skills.
Azure DevOps, Markdown, Git, Jira, Confluence, Microsoft SharePoint, Visio, Mintlify
Spry Methods: Providing cybersecurity and intelligence solutions for federal government agencies.
3+ YOEBachelor's degree or equivalent experience; 3+ years in technical writing, documentation, or communications; Microsoft Office proficiency; strong editing, communication, and stakeholder collaboration skills.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Microsoft SharePoint, Confluence, MadCap Flare, Adobe FrameMaker, ITIL, Visio, Agile
Cumberland Electric Membership Corporation: Electric cooperative providing utility and fiber broadband services.
Provides 24/7 technical support for Internet, voice, and video services; troubleshoots FTTH network hardware and software, documents issues, communicates information, and resolves problems proactively.
AHEAD: Building digital platforms for enterprise cloud and infrastructure transformation.
Hands-on experience delivering enterprise storage and SAN solutions across datacenter and cloud; automation experience; strong troubleshooting, documentation, and customer-facing delivery skills.
Vanderbilt University: Private research university providing undergraduate and graduate degree programs.
2+ YOE2+ years IT support experience; proficiency with Windows, macOS, Linux; experience with remote support tools and ticketing systems; strong troubleshooting, communication, documentation, and training skills. High school diploma required; associate degree and CompTIA A+ preferred.
Sr. Tech Infra Program Manager, OTS ACES Solution Design
Nashville, Tennessee, United States
$141k-$191k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years program/technical project management, bachelor\u0002s or equivalent in technical field, SolidWorks/MATLAB experience, mechanical/electrical drawing interpretation, industrial/warehouse experience, strong documentation and communication skills.
L3Harris TechnologiesNYSE: LHX: Aerospace and defense providing mission-critical technology solutions.
2+ YOEBachelor's degree or equivalent experience, 2+ years related experience in electronics, wiring, LANs, and hardware assembly; strong troubleshooting, documentation, and communication skills.
VMware ESXi, vCenter, Windows 7, Windows 10, RHEL, Dell KACE
Facility Services Management, Inc.: Provides facility operations, maintenance, and renovation for government agencies.
10+ YOEPlan and direct construction projects, develop schedules and budgets, manage contractors and staff, enforce safety, and produce technical documentation.
Shoals Technologies GroupNASDAQ: SHLS: Manufacturing electrical components for solar and energy storage projects.
5+ YOERequires technical education or relevant field experience, 5+ years in solar, electrical, power generation, construction, manufacturing quality, field engineering, or technical support, plus customer-facing support, RCA, documentation, and travel capabilities.
Vitality Living: Operates residential communities for senior care and independent living.
Provide advanced technical support, troubleshoot hardware/software/network issues, communicate with clients, maintain documentation, and participate in after-hours on-call rotation.
National HealthCare CorporationNYSE American: NHC: Provides skilled nursing, rehabilitative care, and senior living services.
1+ YOELicensed in agency state, minimum 1 year nursing experience, hospice knowledge, ability to perform technical nursing procedures, participate on-call, and document clinical records.
HCTec: Provides healthcare IT staffing and managed services for hospitals.
2+ YOEProvide remote and on-site technical support, troubleshoot hardware/software/network issues, manage user accounts, perform maintenance, and document solutions. Requires 2+ years IT support experience.
Alive Hospice: Provides hospice care, palliative services, and grief support.
5+ YOE5+ years technical support experience, Microsoft 365 and EMR support, strong troubleshooting, communication, and documentation skills; Associate/Bachelor or equivalent experience; healthcare environment experience preferred.
Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Entra ID, Active Directory, Electronic Medical Records (EMR), RingCentral, Windows, iPhone, iPad
Acumen Technology: Managed IT services and cybersecurity for Nashville businesses.
3+ YOERequires 3–5 years of IT service desk or technical support experience, advanced Windows, Microsoft Intune, Microsoft 365, Azure, identity, networking, troubleshooting, documentation, and communication skills.
Microsoft Intune, Microsoft 365, Microsoft Exchange, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Active Directory, Azure AD, Microsoft Entra ID, Microsoft Azure, PowerShell, TCP/IP, DNS, DHCP, VPN, Wi-Fi, MFA, EDR