Senior Manager, Technical Documentation, Data Center Facilities
Nashville, Tennessee, United States
$126k-$264k/yrHybridFull Time
OracleNYSE: ORCL: Provides cloud infrastructure and enterprise software for global businesses.
Senior documentation leader with 8+ years in technical/operations documentation or data center environments, 3+ years managing teams, technical writing, documentation governance, and stakeholder management; bachelor’s or equivalent experience preferred.
TransCore: Provides electronic tolling and intelligent traffic management solutions.
10+ YOEBachelor's degree in a technical field and 10–13 years of technical documentation experience. Requires complex hardware/software documentation, strong communication, research, organization, and collaboration skills.
Azure DevOps, Markdown, Git, Jira, Confluence, Microsoft SharePoint, Visio, Mintlify
Spry Methods: Providing cybersecurity and intelligence solutions for federal government agencies.
3+ YOEBachelor's degree or equivalent experience; 3+ years in technical writing, documentation, or communications; Microsoft Office proficiency; strong editing, communication, and stakeholder collaboration skills.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Microsoft SharePoint, Confluence, MadCap Flare, Adobe FrameMaker, ITIL, Visio, Agile
Cumberland Electric Membership Corporation: Electric cooperative providing utility and fiber broadband services.
Provides 24/7 technical support for Internet, voice, and video services; troubleshoots FTTH network hardware and software, documents issues, communicates information, and resolves problems proactively.
AHEAD: Building digital platforms for enterprise cloud and infrastructure transformation.
Hands-on experience delivering enterprise storage and SAN solutions across datacenter and cloud; automation experience; strong troubleshooting, documentation, and customer-facing delivery skills.
Vanderbilt University: Private research university providing undergraduate and graduate degree programs.
2+ YOE2+ years IT support experience; proficiency with Windows, macOS, Linux; experience with remote support tools and ticketing systems; strong troubleshooting, communication, documentation, and training skills. High school diploma required; associate degree and CompTIA A+ preferred.
Murfreesboro or St. Paul or Europe or Asia or North America
$22-$28/hrOnsiteFull Time
Ergotron: Manufactures ergonomic workstations and digital display mounting systems.
Expertise troubleshooting electrical, mechanical, hardware, software, and installation issues; technical documentation, customer support, Salesforce case management, and collaboration with customers, partners, resellers, and internal teams.
Sr. Tech Infra Program Manager, OTS ACES Solution Design
Nashville, Tennessee, United States
$141k-$191k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years program/technical project management, bachelor\u0002s or equivalent in technical field, SolidWorks/MATLAB experience, mechanical/electrical drawing interpretation, industrial/warehouse experience, strong documentation and communication skills.
L3Harris TechnologiesNYSE: LHX: Aerospace and defense providing mission-critical technology solutions.
2+ YOEBachelor's degree or equivalent experience, 2+ years related experience in electronics, wiring, LANs, and hardware assembly; strong troubleshooting, documentation, and communication skills.
VMware ESXi, vCenter, Windows 7, Windows 10, RHEL, Dell KACE
Facility Services Management, Inc.: Provides facility operations, maintenance, and renovation for government agencies.
10+ YOEPlan and direct construction projects, develop schedules and budgets, manage contractors and staff, enforce safety, and produce technical documentation.
CEVA Logistics: Providing global multi-modal transportation and contract logistics services.
Perform business analysis, document requirements, configure and test applications, provide technical support and communicate with stakeholders; strong IT and troubleshooting skills required.
Shoals Technologies GroupNASDAQ: SHLS: Manufacturing electrical components for solar and energy storage projects.
5+ YOERequires technical education or relevant field experience, 5+ years in solar, electrical, power generation, construction, manufacturing quality, field engineering, or technical support, plus customer-facing support, RCA, documentation, and travel capabilities.
Vitality Living: Operates residential communities for senior care and independent living.
Provide advanced technical support, troubleshoot hardware/software/network issues, communicate with clients, maintain documentation, and participate in after-hours on-call rotation.
3AM Technologies: Provider of medication management and dispensing systems for healthcare.
2+ YOE2+ years healthcare simulation or technical systems experience preferred, training and teaching skills, travel-ready, strong communication and documentation, Microsoft Office proficiency.
SimServeRx, ServeRx, Microsoft Word, Microsoft Excel, CoPilot, Microsoft Outlook
Wonder Porcelain Group: Manufacturer of porcelain tile and ceramic products.
High school diploma or equivalent, kiln or similar equipment experience, understanding of firing and temperature control, technical document reading, physical stamina, and safety awareness.
Lane Valente Industries: Provides facility maintenance and construction services for multi-site organizations.
HVAC service experience with ability to diagnose and repair equipment using hand tools, blueprints, and engineering specifications; customer service, documentation, and technical support skills required.