91 technical documentation jobs at 82 companies in Niagara Falls, NY
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Technical Documentation Specialist
Toronto, Ontario, Canada
$70k-$95k/yrHybridFull Time
Zafin: SaaS platform for bank product and pricing modernization.
2+ YOE2+ years technical writing experience, bachelor\u0002s degree or equivalent, strong English, proficiency with Markdown, Confluence, JIRA, Git, MkDocs/Sphinx, and ability to explain AI and banking systems.
NRT Technology: Provides payment and kiosk solutions for the casino industry.
Bachelor's degree in a technical field, proven technical analysis or software development experience, strong documentation skills, knowledge of SDLC and system integration, proficiency with Microsoft Office, JIRA and Confluence, English fluency; international travel required.
Microsoft Office, JIRA, Confluence, Git, SharePoint
AtomVie Global Radiopharma: Global contract manufacturer and distributor of clinical radiopharmaceuticals.
1+ YOEB.Sc. in chemistry/biochemistry/biotechnology, 1-3 years technical writing experience (pharma/biotech preferred), strong written English, advanced Word/Excel, understanding of GMP and QMS documentation.
Litmus Automation: Industrial edge data platform for connecting and analyzing manufacturing operations.
5+ YOE5+ years technical writing for B2B/IoT, documented AI/ML features, docs-as-code with Markdown/Git, experience with AI writing tools, strong interviewing and independent authoring skills.
Porter Airlines: Operates regional and international scheduled passenger airline services
3+ YOE3+ years technical writing (regulatory/compliance) required, 1+ year aviation experience preferred; ability to apply Canadian Aviation Regulations, work independently, collaborate with SMEs, meet tight deadlines, and maintain document version control.
TMX GroupToronto Stock Exchange: X: Operates global financial markets and exchange trading platforms.
Familiarity with SDLC and Agile, reporting/dashboard experience, technical literacy with developer concepts, strong documentation and communication skills; 4-month co-op/internship (Sept–Dec).
Jira, Confluence, Power BI, Tableau, Microsoft Excel, Git, GitHub, GitLab
BroadridgeNYSE: BR: Provides technology and infrastructure for global financial services.
5+ YOE5+ years technical writing for software, professional English and French (Canadian) proficiency, experience translating software content, MadCap Flare and translation-memory tools, strong editing and documentation skills.
MadCap Flare, memoQ Pro, Snagit, PaintShop Pro, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Netrio: Provides managed IT and cybersecurity services for mid-market enterprises.
Experience managing IT onboarding and infrastructure projects; familiarity with MS Project/Project Plan and ServiceNow; strong communication, negotiation, and project documentation skills; IT infrastructure experience.
MS Project, Project Plan, ServiceNow, Microsoft 365, SharePoint
PricelineNASDAQ: BKNG: Online platform for booking flights, hotels, and rental cars.
Owning technical partner relationships for API integrations; reading API documentation and JSON; troubleshooting integrations; communicating with partners and internal teams; using monitoring, analytics and querying tools.
NORR: Provides comprehensive architectural, engineering, and interior design services.
15+ YOE15+ years project experience; post-secondary education; proficiency with Revit and AutoCAD; familiarity with MEP/structural systems and building codes; ability to produce construction documents and coordinate permits; professional registration is an asset.
BDO Canada: Provides accounting, tax, and business advisory services.
2+ YOE2+ years end-user support experience, CompTIA A+/Network+/MCP/MCDST preferred, Active Directory and Microsoft Authenticator experience, Service Now ticketing, MS Office 365/CoPilot, Outlook, Windows 11, strong communication and documentation skills.
Active Directory, Microsoft Authenticator, Service Now, MS Office 365, CoPilot, Outlook, Windows 11, Microsoft Teams
Jr. Scientific Technical Writer II - Lab Operations
Mississauga, Ontario, Canada
$51k-$76k/yrOnsiteFull Time
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
3+ YOEBSc in Chemistry or related, minimum 3 years pharmaceutical laboratory experience, experience with method validation and technical document preparation, strong GLP/ICH/FDA knowledge, and proficiency with Empower, NuGenesis, and Microsoft Office.
Empower, NuGenesis, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Chemstation, OpenLab
Bilingual Technical Support Specialist, EV Charging (French/ English)
Etobicoke, Ontario, Canada
$55k-$65k/yrHybridFull Time
ChargeLab: Software platform for managing electric vehicle charging stations.
Fluent English and French; experience in customer or technical support; comfortable with phone/chat/ticketing; ability to analyze OCPP logs, escalate hardware issues, and create bilingual documentation.
Zendesk, OCPP, Charging Station Management System (CSMS)
Bilingual Technical Support Specialist (French & English)
Mississauga or Canada or United States
$58k-$86k/yrOnsiteFull Time
BaxterNew York Stock Exchange: BAX: Develops and manufactures medical devices, pharmaceuticals, and IV solutions.
Bilingual English/French, Bachelor’s in biomedical/electrical/mechanical engineering, hands-on technical experience (internships or entry roles), ability to read schematics/manuals, document issues, and use order/contact management systems; MS Word/Excel/PowerPoint proficiency; travel within U.S. and Canada as required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Order Management System
LindeNYSE: LIN: Supplies industrial gases and develops gas processing technologies.
Handling inbound/outbound service calls, documenting and coordinating service requests, processing driver emails, remotely troubleshooting cryogenic equipment and Remote Telemetry Units; associate degree or equivalent technical experience; 1-2 years customer service preferred.
EquifaxNew York Stock Exchange: EFX: Provides consumer credit reporting and data analytics services globally.
8+ YOE8+ years in software delivery with 3+ years as Senior Scrum Master for multiple squads and 2+ years as Technical BSA; strong Agile, stakeholder management, and documentation skills; Bachelor\u0002s degree required.
PartnerRe: Global reinsurer providing risk transfer and management solutions.
5+ YOE5–8+ years platform/application/infrastructure experience; deep AXIS and Azure knowledge; hands-on SQL and scripting (Python or PowerShell); strong documentation, stakeholder communication, and governance experience; bachelor’s or equivalent.
StantecToronto Stock Exchange / New York Stock Exchange: STN: Global design, engineering, and environmental consulting firm.
5+ YOE5+ years document control experience in engineering/construction, strong organization and attention to detail, proficiency with EDMS and Microsoft Office, experience managing large volumes of technical documentation.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Adobe Acrobat Professional, SharePoint, ProjectWise, ACC, Visio
8+ YOEDiploma/related discipline and 8+ years document control experience; proficient with MS Office, SharePoint, Adobe Acrobat, Aconex, Unifier, and Autodesk Construction Cloud; strong technical documentation knowledge; construction experience preferred.
MS Office, SharePoint, Adobe Acrobat, Aconex, Unifier, Autodesk Construction Cloud