Bachelor's degree or equivalent experience; proven technical client services/implementation experience; strong presentation, training and communication skills; proficiency with Microsoft Office and CRM; ability to travel up to 10%.
New York City or Chicago or Boston or Norwalk or San Francisco or Los Angeles or Toronto
$140k-$175k/yrHybridFull Time
FactSetNew York Stock Exchange: FDS: Public financial data and software serving investment professionals, corporations, and financial institutions worldwide.
7+ YOEBachelor's degree and 7+ years using FactSet Analytics tools required. Expertise in portfolio analytics, performance and risk solutions, complex screening codes, client implementations, and technical solutioning; travel required.
Thyme Care: Value-based cancer care enabler providing oncology navigation and clinical support for patients through payers and providers.
Experience implementing digital products and configuring forms, automations, and tasking systems; ability to read/debug/write simple code, strong attention to detail, and stakeholder communication skills.
Plenful: No-code software platform streamlining healthcare and pharmacy operations through AI-powered workflow automation.
4+ YOE4+ years in solutions engineering/implementation/technical account management, customer-facing experience, proficiency with SQL and Python, experience with APIs and FHIR/HL7 and JSON/XML/YAML, strong communication and problem-solving.
Birmingham or North America or South America or United States or Canada or Mexico or South America or North America
FieldFull Time
ibml: Private American provider of high-volume document scanners, processing software, and outsourced capture services for enterprises and governments.
5+ YOEBachelor’s degree or equivalent experience; 5+ years in technical delivery, integration, implementation, imaging, or solution support; 2+ years customer-facing implementation or technical support; Windows, SQL Server, networking, and travel readiness.
Aspire Software: Private vertical-software operating group managing mission-critical travel and leisure software companies for global customers.
Proficiency in English and Spanish, strong technical aptitude, communication and problem-solving skills, Baltimore availability, and frequent U.S. and international travel. Support or implementation experience preferred.
Axle: AI-native insurance clearinghouse automating property and casualty data workflows for businesses.
3+ YOERequires 3+ years in implementation, solutions engineering, technical account management, or professional services; technical integration expertise, API knowledge, cross-functional collaboration, and customer-launch experience.
Versaterm: Private Canadian SaaS providing public-safety software to police, fire, EMS, forensic, court, and school agencies.
3+ YOEBachelor's in IT/CS/Business, 3+ years in software implementation or technical client-facing roles, PMP/CAPM preferred, experience with implementation lifecycle and project delivery, travel to client sites, must pass CJIS fingerprint background check.
KoiReader Technologies: KoiReader Technologies is a private AI software serving logistics, supply-chain, manufacturing, and industrial-automation operators.
5+ YOERequires 5+ years in implementation, deployment, field operations, project management, or a customer-facing technical role; on-site project and vendor management experience; technical aptitude; driver's license; and frequent travel.
Future Energy: Michigan-based energy managed service provider helping businesses plan, install, and manage EV charging and connected energy systems.
1+ YOE1–3 years implementing technical installations or project coordination; Associate's degree, technical certificate, or equivalent; experience with CPMS and platform configuration; familiarity with electrical diagrams, contractor coordination, SOPs, and documentation control.
Charge Point Management Software (CPMS), Interface, VoIP
TCP Software: B2B workforce-management software serving public and private organizations with employee scheduling, time tracking, attendance, and compliance.
2+ YOE2-4 years software implementation experience, strong technical acumen with integrations and databases, excellent communication and stakeholder management, ability to travel up to 25%.
FirmPilot: Private AI marketing platform helping law firms and small businesses attract clients through SEO, advertising, and automation.
4+ YOERequires 4+ years in implementation, client onboarding, or technical account management; strong organization, cross-functional collaboration, and experience with web, CRM, analytics, or marketing technology platforms.
Google Analytics, WordPress, Elementor, CallRail, HTML
Intermedia: Private cloud communications provider serving businesses with unified communications, contact center, email, productivity, security, collaboration services.
3+ YOEBachelor's degree or 3+ years in customer onboarding, implementation, or client-facing technical work; contact center, project coordination, call flow, CRM or ticketing experience required.
Texture: Private energy-grid software helping electric utilities, VPPs, and grid-services companies monitor, coordinate, and run operations.
3+ YOERequires 3–5 years in implementation, onboarding, customer support, or delivery; strong organization, communication, customer-facing skills, SaaS exposure, and experience with technical teams and Scrum.
RevSpring: Healthcare engagement and payments technology helping hospitals, health systems, and payers guide patients through care.
2+ YOEBachelor's degree or equivalent; 2+ years in software implementation, project management, onboarding, professional services, customer success, or technical consulting; Microsoft Office proficiency and customer-facing experience.
Pearly: The dental financial engagement platform that boosts practice profitability and keeps patients smiling.
2+ YOERequires 2–4 years in SaaS implementation, onboarding, or technical customer success; project management, software configuration and training, process documentation, and familiarity with HubSpot and customer support platforms.
Infinite Computer Solutions: Global provider of digital engineering and IT services.
6+ YOE6+ years implementation experience; strong technical knowledge of the software/system, client communication, problem solving, project management, data migration, training, and troubleshooting skills. Graduate degree required.