332 technical services manager jobs at 202 companies in Middleton, MA
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Technical Services Specialist
Boston, Massachusetts, United States
$56k-$69k/yr HybridFull Time
Troubleshooting expertise with hardware and software systems, independent judgment, multitasking, strong phone and writing skills, ticket management, and customer-focused technical support.
Zendesk, Salesforce, Netsuite
2mo
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Technical Infrastructure Program Manager, Robotics Technical Services Retrofits
North Reading, Massachusetts, United States
$127k-$172k/yr OnsiteFull Time
3+ YOE3+ years technical infrastructure management; BS in mechanical/electrical engineering or equivalent; strong analytical, detail, and communication skills.
1mo
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Director of Information & Technical Services
Cambridge, Massachusetts, United States
HybridFull Time
5+ YOE3+ MgmtMaster's in library and information science (ALA-accredited) or related; 5+ years technical services experience in academic libraries; 3+ years managing librarians/staff; budget management and systems experience.
1mo
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Team Lead, Technical Services
Chelmsford, Massachusetts, United States
$75k-$88k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years service/support experience, 2+ years people leadership; coaching, conflict resolution, metrics analysis, and cross-functional problem solving; bachelor’s in computer science or related preferred.
Salesforce, Support Ticketing Systems
3w
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Technical Product Manager
Cumberland, Rhode Island, United States
OnsiteFull Time
Experience managing technical platforms, services, or complex software products; strong systems thinking, stakeholder communication, prioritization, and customer-focused commercial judgment.
3mo
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Technical Specialist & Approvals Manager
Canton, Massachusetts, United States
OnsiteFull Time
Bachelor's degree in engineering, construction management, materials science, or related technical field; experience with testing, certifications, or regulatory approvals in construction or building materials; strong code and compliance knowledge.
FM, UL, Florida Building Code (FBC), Miami-Dade NOAs, DORA, Texas Department of Insurance (TDI), IIBEC, IRE
3w
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Technical Delivery Manager
Quincy or Boston
$120k-$203k/yr HybridFull Time
5+ YOEBachelor’s degree, 5+ years in technical delivery, project, Scrum, or service delivery roles, and security operations experience. Requires NIST knowledge and Confluence, Jira, and MS Office proficiency.
Confluence, Jira, Microsoft Office, NIST, SIEM, EDR
1mo
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Technical Service Manager
Derry or Auburn Hills
OnsiteFull Time
8+ YOE3+ MgmtBachelor's in technical discipline, 8+ years technical service/applications experience in polymers/elastomers, 3+ years people management, TPU and polymer processing knowledge, extrusion/injection experience, troubleshooting, and ~25–40% travel.
2d
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Technical Account Manager
Boston, Massachusetts, United States
HybridFull Time
5+ YOERequires 5+ years in technical account management, customer success, solutions engineering, implementation, or similar customer-facing work, plus enterprise technology experience and strong program, technical, communication, and customer advocacy skills.
22h
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Manager II, Professional Services
Chicago or San Francisco or Atlanta or Boston or Dubuque or Dallas or Pune
$125k-$150k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience, 5+ years of SaaS or technology implementation delivery, required people management experience, strong technical, analytical, communication, and customer-facing skills.
Geographic Information Systems (GIS), Microsoft Excel, VLOOKUP, pivot tables, ETL tools
1mo
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Technical Account Manager (TAM)
Boston or New York
RemoteFull Time
7+ YOE7+ years in technical account management or solutions architecture with deep knowledge of Snowflake, Databricks, and BigQuery; post-sales technical ownership, deployments, migrations, escalation management, and East Coast (ET) availability.
Snowflake, Databricks, Google BigQuery
2mo
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Technical Account Manager - DACH
Munich or London or Boston
HybridFull Time
3+ YOE3+ years in technical account management/solutions/implementation at a B2B SaaS company; strong technical aptitude, project management, customer relationship skills; fluent German and English; familiarity with REST APIs, webhooks, SCIM and ERP systems preferred.
REST APIs, webhooks, SCIM, SAP, NetSuite, Workday
1mo
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Technical Success Manager
Boston, Massachusetts, United States
$92k-$115k/yr HybridFull Time
3+ YOE3+ years in a customer-facing technical role, experience with enterprise technical customers, knowledge of developer/application security tools, strong communication, organizational and problem-solving skills.
GitHub, Jira, Jenkins, VS Code
1w
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Sr Manager, Technical Account Management
Portland or Chicago or Boston or Seattle
$152k-$173k/yr OnsiteFull Time
8+ YOE3+ MgmtBachelor’s degree or equivalent experience; 8–10+ years in technical customer-facing roles; 3–5+ years managing technical teams; SaaS, cloud, enterprise software, service-model, and executive engagement experience.
AWS, Azure, GCP, Site Reliability Engineering (SRE), SaaS
1mo
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Senior Manager, Technical Support
Concord, Massachusetts, United States
$105k-$145k/yr RemoteFull Time
5+ YOE3+ Mgmt5+ years in technical/customer support with 3+ years managing B2B SaaS support teams; experience with AI-driven support ecosystems, escalation management, metrics-driven operations, and cross-functional collaboration.
Salesforce Agentforce, Fin by Intercom, Forethought, Salesforce, SMTP, SPF, DKIM, DMARC, DNS, VPN, REST API
1mo
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Technical Account Manager
Boston, Massachusetts, United States
$160k-$200k/yr HybridFull Time
Senior technical customer-facing role requiring DevOps/cloud background, hands-on integrations and troubleshooting, strong communication, presentation skills, and experience with monitoring/observability markets.
Java, Go, Python
4w
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Technical Account Manager Lead AMER
Boston or New York
OnsiteFull Time
Proven leadership of 10+ people, technical account management experience, strong API and integration knowledge (REST, SOAP, OAuth, JSON/XML), hands-on mentorship and escalation management.
REST, SOAP, OAuth, JSON/XML, Postman, Swagger (OpenAPI), Workato, Mulesoft, Zapier
1d
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Manager, Field Services
Hwaseong or Wilmington
FieldFull Time
5+ YOERequires 5+ years of field support service experience, a bachelor's degree in electronics or equivalent military technical experience, Microsoft Office proficiency, strong communication skills, and domestic and international travel availability.
Microsoft Office
3w
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Tech Services Writer I
Sharon or Whitehall
$22-$25/hr OnsiteFull Time
High school diploma required (AS/BS preferred), proficiency in Word/Excel/Adobe/Outlook, experience with EPA ERT and ECMPS preferred, strong verbal communication and attention to detail, ability to work outside normal hours.
EPA Electronic Reporting Tool (ERT), ECMPS, Microsoft Word, Microsoft Excel, Adobe, Microsoft Outlook
3mo
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Senior Manager, Technical Training Development
Boston, Massachusetts, United States
$128k-$192k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years in technical training or instructional design; 3+ years leading a content development team in cybersecurity or high-tech SaaS; Agile or similar PM; proficiency with Articulate 360 and Captivate.
Articulate 360, Captivate
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