2w
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Police Technical Services Manager
Providence, Rhode Island, United States
OnsiteFull Time
5+ YOEBachelor's degree; 5+ years managerial technology/project experience in law enforcement; knowledge of CAD/RMS and 911 systems; strong project management, training, and security/compliance skills; supervise dispatch staff and manage budgets.
IMC CAD/RMS, Adobe Acrobat, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, HTML, Dreamweaver, National Crime Information Center (NCIC), Judicial Information System (JIS)
3w
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Director of Information & Technical Services
Cambridge, Massachusetts, United States
HybridFull Time
5+ YOE3+ MgmtMaster's in library and information science (ALA-accredited) or related; 5+ years technical services experience in academic libraries; 3+ years managing librarians/staff; budget management and systems experience.
1mo
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Technical Infrastructure Program Manager, Robotics Technical Services Retrofits
North Reading, Massachusetts, United States
$127k-$172k/yr OnsiteFull Time
3+ YOE3+ years technical infrastructure management; BS in mechanical/electrical engineering or equivalent; strong analytical, detail, and communication skills.
2w
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Team Lead, Technical Services
Chelmsford, Massachusetts, United States
$75k-$88k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years service/support experience, 2+ years people leadership; coaching, conflict resolution, metrics analysis, and cross-functional problem solving; bachelor’s in computer science or related preferred.
Salesforce, Support Ticketing Systems
2w
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Practice Manager–Technical Implementation Services
Burlington, Massachusetts, United States
$238k-$262k/yr HybridFull Time
8+ YOEBachelor's in CS/Engineering or equivalent,8+ years client service experience in financial software services,technical integration and implementation expertise,team leadership and client-facing skills.
XML, SOAP, TEL tools, Oracle, Microsoft MS SQL Server, Sybase, Tomcat, MQ Series, Tibco, MSMQ, Sonic MQ, Open JMS, Java, C#, Perl, SaaS
1w
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Technical Service Manager
Derry or Auburn Hills
OnsiteFull Time
8+ YOE3+ MgmtBachelor's in technical discipline, 8+ years technical service/applications experience in polymers/elastomers, 3+ years people management, TPU and polymer processing knowledge, extrusion/injection experience, troubleshooting, and ~25–40% travel.
3w
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Technical Account Manager
Chicago or New York City or Boston
$97k-$120k/yr HybridFull Time
5+ YOE5+ years in technical support or account management at a SaaS company, SQL experience, familiarity with APIs, MDM, authentication protocols (SAML/OAUTH), API scripting, and practical AI/ML experience; strong communication and project management skills.
Box, SQL, MDM Solutions, SAML, OAUTH
1mo
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Technical Account Manager - DACH
Munich or London or Boston
HybridFull Time
3+ YOE3+ years in technical account management/solutions/implementation at a B2B SaaS company; strong technical aptitude, project management, customer relationship skills; fluent German and English; familiarity with REST APIs, webhooks, SCIM and ERP systems preferred.
REST APIs, webhooks, SCIM, SAP, NetSuite, Workday
2w
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Technical Success Manager
Boston, Massachusetts, United States
$92k-$115k/yr HybridFull Time
3+ YOE3+ years in a customer-facing technical role, experience with enterprise technical customers, knowledge of developer/application security tools, strong communication, organizational and problem-solving skills.
GitHub, Jira, Jenkins, VS Code
1w
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Senior Manager, Technical Support
Concord, Massachusetts, United States
$105k-$145k/yr RemoteFull Time
5+ YOE3+ Mgmt5+ years in technical/customer support with 3+ years managing B2B SaaS support teams; experience with AI-driven support ecosystems, escalation management, metrics-driven operations, and cross-functional collaboration.
Salesforce Agentforce, Fin by Intercom, Forethought, Salesforce, SMTP, SPF, DKIM, DMARC, DNS, VPN, REST API
2w
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Technical Account Manager
Boston, Massachusetts, United States
$160k-$200k/yr HybridFull Time
Senior technical customer-facing role requiring DevOps/cloud background, hands-on integrations and troubleshooting, strong communication, presentation skills, and experience with monitoring/observability markets.
Java, Go, Python
1d
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Technical Account Manager Lead AMER
Boston or New York
OnsiteFull Time
Proven leadership of 10+ people, technical account management experience, strong API and integration knowledge (REST, SOAP, OAuth, JSON/XML), hands-on mentorship and escalation management.
REST, SOAP, OAuth, JSON/XML, Postman, Swagger (OpenAPI), Workato, Mulesoft, Zapier
1mo
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Senior Technical Success Manager III - Strategic
Arlington or Atlanta or Austin or Boston or Charlotte or Chicago or Dallas or Hartford or Houston or Indianapolis or Minneapolis or New Haven or New York or Philadelphia or Raleigh or St Louis
$194k-$291k/yr HybridFull Time
7+ YOE7+ years in Customer Success/Technical Account Management in B2B SaaS, 3+ years leading enterprise deployments, 2+ years managing a portfolio of strategic accounts; strong technical fluency with Amplitude, project management, business acumen, and executive communication.
Amplitude
2mo
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Technical Customer Support Manager
New York City or Palo Alto or Washington or Atlanta or Boston
$100k-$130k/yr HybridFull Time
3+ YOE3+ years in customer-facing technical support or similar in SaaS/fintech; strong troubleshooting; REST APIs, logs, debugging tools, or SQL; Jira/Zendesk; clear communication; self-starter.
REST APIs, SQL, Jira, Zendesk, logging tools, documentation tools
2w
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Product Manager - Radium Services
Burlington, Massachusetts, United States
$100k-$150k/yr OnsiteFull Time
5+ YOEBachelor's degree required; 5+ years in product management, strategic marketing, or related technical industries; experience with customer discovery, cross-functional coordination, and product roadmaps; technical learning agility; familiarity with radiological/nuclear regulations preferred.
1mo
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Software Technical Account Manager (Traveling)
Boston or Scottsdale or United States
$98k-$157k/yr FieldFull Time
4+ YOE4+ years TAM or technical customer delivery experience; supporting SaaS/cloud deployments; strong troubleshooting, communication, and organizational skills; ability to obtain/maintain CJIS compliance; willingness to travel ~80% and be based within an hour of an Axon Hub.
Microsoft Power BI, SQL, CAD, RMS
3d
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Senior Services Consultant
Cambridge, Massachusetts, United States
$100k-$150k/yr HybridFull Time
Fluent English and Spanish, deep SaaS implementation expertise, strong project management, technical aptitude with integrations and APIs, consultative communication and executive-facing skills.
CRM, ERP, APIs
2w
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Technical Account Manager, Google Cloud Consulting
New York or Atlanta or Austin or Cambridge or Los Angeles
$114k-$164k/yr OnsiteFull Time
5+ YOEBachelor's in computer science/engineering or equivalent,5+ years customer-facing experience driving technical implementations,experience with cloud operations/support/migrations,and strong communication and problem-solving skills.
Google Cloud
2mo
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Senior Manager, Technical Training Development
Boston, Massachusetts, United States
$128k-$192k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years in technical training or instructional design; 3+ years leading a content development team in cybersecurity or high-tech SaaS; Agile or similar PM; proficiency with Articulate 360 and Captivate.
Articulate 360, Captivate
1mo
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Principal Technical Product Owner
Los Angeles or Northridge or Atlanta or Seattle or Washington or Boston or New York City or California or United States
$109k-$185k/yr HybridFull Time
3+ YOE3+ years technical product experience (or 5+ with bachelor), experience delivering AI/ML products, Scrum/Product Owner experience, knowledge of LLM patterns, MLOps, cloud AI services, and agile tooling; strong stakeholder and communication skills.
RAG, prompt engineering, MLOps, Microsoft Azure AI, AWS SageMaker, Google Vertex AI, Jira, Confluence, Jira Align, OpenAI, Microsoft Azure OpenAI, Anthropic Claude, Salesforce, SAP, vector databases
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