38 technical success manager jobs at 23 companies in Seattle, WA
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Technical Success Manager
Los Angeles or Seattle or Denver
$100k-$120k/yrOnsiteFull Time
Darktrace: Provides AI-driven cybersecurity platforms for autonomous threat response.
3+ YOE3+ years in a technical customer-facing role; enterprise security, networking, cloud or SaaS knowledge; drive adoption, retention, and customer health; strong communication and stakeholder management.
United States or Arizona or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Alaska or Colorado or Texas or Illinois or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or District of Columbia
$66k-$88k/yrRemoteFull Time
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
2+ YOE2+ years customer success/account management/sales experience, enterprise SaaS preferred; strong communication, problem-solving, stakeholder management, technical product experience, and a bachelor's degree.
San Francisco or Seattle or New York City or Washington
$200k-$265k/yrHybridFull Time
Anthropic: Developing safe and reliable artificial intelligence systems.
6+ YOE6+ years in Customer Success, Technical Account Management, or Solutions Engineering; enterprise Systems Integrator experience; AI/ML, API, software implementation, account management, and expansion expertise; bachelor's degree or equivalent.
Staff Technical Program Manager, Seller Success & Onboarding
Seattle, Washington, United States
$208k-$356k/yrOnsiteFull Time
TikTok: Global short-form video hosting and social media platform.
8+ YOEBachelor's or equivalent experience,8+ years program management experience,5+ years e-commerce/marketplace experience,strong analytical and stakeholder management skills,experience with cross-functional initiatives.
Stripe: Provides online payment processing and financial infrastructure for businesses.
6+ YOE6+ years client-facing customer success or equivalent experience with payments/fintech and consumption-based SaaS; strong executive presence and stakeholder management; consultative and technical skills.
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3+ YOERequires 3+ years in customer success, SaaS, or related fields; strong consulting and communication skills; 3–4 years working on Slack; Slack Certified Admin Certification; and ability to advise technical and business stakeholders.
Bellevue or Chicago or San Francisco or Washington or Colorado or New York
$174k-$292k/yrRemoteFull Time
OktaNASDAQ: OKTA: Provide secure identity management and authentication for enterprises.
4+ YOERequires 4+ years in developer support, sales engineering, technical account management, partner engineering, or marketplace development; identity and security expertise; analytical and communication skills. Bachelor's degree and programming experience preferred.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
1+ YOE1+ years in customer success/account management in technical fields, bachelor's degree (or associate + experience), Microsoft Office (Excel, Word, SharePoint, PowerPoint), Asana, strong written/verbal English, project multitasking and stakeholder management.
Microsoft Excel, Microsoft Word, Microsoft SharePoint, Microsoft PowerPoint, Asana, CRM, Manufacturing Execution Systems (MES), SolidWorks, Autodesk Inventor, Fusion 360
PalantirNasdaq: PLTR: Developing software platforms for data integration and analytics.
Proven success managing complex security or software development programs, strong communication and judgment, familiarity with threat detection, vulnerability management, incident response, and cloud security concepts.
Read AI: AI productivity platform for meeting summaries and workplace insights.
7+ YOE7+ years in customer-facing leadership (customer success, support, or account management) in SaaS; experience leading account management and customer success teams, scaling operations, managing technical support, strong analytical and cross-functional collaboration skills.
FreshworksNASDAQ: FRSH: Provides cloud-based customer support and IT management software.
3+ YOERequires 3+ years in customer success, solutions engineering, technical consulting, service management, or related customer-facing roles; workshop, consulting, executive engagement, SaaS, ITIL, analytics, AI, and stakeholder management experience.
United States or Mountain View or Atlanta or Seattle
$131k-$252k/yrRemoteFull Time
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
8+ YOE3+ MgmtBachelor's degree or equivalent experience, 8+ years in cloud or technology solutions, and 3+ years of people management. Preferred: customer-facing and technical leadership experience plus cloud or AI certification.
Azure AI Foundry, Azure OpenAI, Foundry Agent Service, Copilot, AI Gateway, APIM, Microsoft Azure, Amazon Web Services, Google
Allen Institute for Artificial Intelligence: Non-profit institute developing open-source artificial intelligence for scientific impact.
5+ YOE5+ years in partnerships/customer success/technical program management, experience with geospatial toolsets (Google Earth Engine, QGIS, ArcGIS), strong written communication, technical comfort, independent operator, and process-building skills.
San Francisco or Ottawa or Phoenix or Toronto or Los Angeles or Denver or Salt Lake City or Atlanta or Chicago or Houston or Portland or New York City or Vancouver or San Diego or Washington, D.C. or Sacramento or Jacksonville or Seattle or Mexico City or Austin or Miami or Boston or Dallas or Ottawa
$151k-$256k/yrHybridFull Time
Scribd: Subscription-based digital library for e-books, audiobooks, and documents.
8+ YOE8+ years product management experience with 4+ years on recommendations/search, proven success shipping ML-driven features, deep familiarity with retrieval and ranking, and a technical bachelor\u0002s or equivalent experience.
Veeam: Data resilience and security for hybrid cloud environments
8+ YOE4+ Mgmt8+ years in technical customer success/solutions engineering, 4+ years people management, deep expertise in data protection and cyber resilience, familiarity with AI/ML and cloud platforms, strong executive communication and coaching skills.
United States or San Jose or Draper or California or New York City or Seattle or Los Angeles County or Massachusetts or Austin or Utah or Dallas or Houston or Florida or North Carolina or Illinois or Colorado or Arizona or Georgia or Oregon or Pennsylvania
$79k-$112k/yrHybridFull Time
BILLNYSE: BILL: Automated financial operations software for small and midsize businesses.
2+ YOERequires 2+ years in software implementation, onboarding, or customer success; bachelor's degree; accounting software experience; AP workflow knowledge; strong communication, organization, and technical configuration skills.
Locus Fermentation Solutions: Produces bio-based surfactants and microbial solutions for industrial applications.
8+ YOERequires 8+ years of specialty chemical industrial sales, complex deal-closing success, consultative selling training, CRM and prospecting tool experience, and a technical degree or equivalent experience; travel up to 50%.
6sense, Apollo, ZoomInfo, Salesforce, Microsoft Dynamics, HubSpot, CRM
SAERTEX: Manufacturer of multiaxial non-crimp fabrics and composite materials.
3+ YOE3+ years in composites or industrial manufacturing, textile experience, technical/consultative sales success, passport for international travel, strong communication and negotiation skills.