848 technical success manager jobs at 602 companies in United States
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Manager, Technical Success
New York City, New York, United States
$136k-$176k/yrHybridFull Time
Bubble: Visual development platform for building web and mobile applications.
5+ YOE1+ Mgmt5+ years technical or success management experience, 1+ year people management, experience with APIs, ownership of customer metrics, strong written/verbal communication, ability to work East Coast hours.
Darktrace: Provides AI-driven cybersecurity platforms for autonomous threat response.
3+ YOE3+ years in technical customer-facing roles, knowledge of enterprise security, networking, cloud/SaaS, strong communication and stakeholder management.
AppsFlyer: Provides mobile marketing attribution and data analytics software.
7+ YOE7+ years client-facing technical experience, proficiency in Python/JavaScript/SQL, strong communication, project and stakeholder management, and experience using AI tools to scale customer engagement.
AppsFlyer, Python, JavaScript, SQL, ChatGPT, Claude
ZscalerNASDAQ: ZS: Provides cloud-native cybersecurity solutions through zero trust architecture.
5+ YOE2+ Mgmt5+ years in customer success or account management with 2+ years leading teams; strong analytics, executive relationship building, escalation management, and experience adopting AI tools.
Snyk: Developer security platform to find and fix software vulnerabilities
3+ YOE3+ years in a customer-facing technical role, experience with enterprise technical customers, knowledge of developer/application security tools, strong communication, organizational and problem-solving skills.
Qdrant: Open-source vector search engine for AI retrieval and infrastructure.
5+ YOE5+ years in customer-facing technical delivery, managing complex multi-stakeholder projects, understanding ML lifecycle and data pipelines, translating technical issues to business impact.
Arlington or Atlanta or Austin or Boston or Charlotte or Chicago or Dallas or Hartford or Houston or Indianapolis or Minneapolis or New Haven or New York or Philadelphia or Raleigh or St Louis
$194k-$291k/yrHybridFull Time
AmplitudeNasdaq: AMPL: Develops digital analytics software for tracking customer product behavior.
7+ YOE7+ years in Customer Success/Technical Account Management in B2B SaaS, 3+ years leading enterprise deployments, 2+ years managing a portfolio of strategic accounts; strong technical fluency with Amplitude, project management, business acumen, and executive communication.
Alloy: Identity and fraud decisioning platform for financial institutions.
4+ YOE4+ years partner-facing technical experience; experience with API integrations, SQL/PostgreSQL, Node.js, JavaScript, HTML/CSS, React; strong communication and problem-solving; experience with strategic partner relationships and implementations.
BlueAlly: Provides managed IT services and cloud infrastructure solutions.
6+ YOE6+ years in client success/technical account management or IT service delivery; familiarity with managed services (infrastructure, cloud, cybersecurity, networking), ITIL, service management tools, strong communication and problem-solving.
Bipsync: Software platform for investment research and workflow management.
7+ YOE2+ MgmtBachelor's degree, 7+ years in client/technical support or customer success ops, 2+ years leading support teams, technical familiarity with HTML/CSS/JavaScript/JSON/REST APIs, ticketing systems (Zendesk, Jira Service Management, Freshdesk), strong analytics and process improvement skills.
Verneek: Generative AI platform for enterprise consumer experience and data.
7+ YOE7+ years in business management/operations or executive roles, MBA in finance (or related), BS in a technical field, knowledge of finance/bookkeeping/contract law, familiarity with AI products, strong communication and project management, US work authorization.
Cloudinary: Cloud platform for managing and optimizing visual media assets.
3+ YOE3+ years in SaaS customer/technical customer success, experience with enterprise accounts, technical aptitude with APIs/web/cloud, strong communication, organized, willing to travel up to 20%.
Base: AI-powered platform for B2B customer-led growth and advocacy.
4+ YOE4+ years in technical customer success or similar; experience with integrations, CRM implementation, software configuration, project management, consultative problem-solving, strong communication, and ability to design and deliver AI-first solutions.
Mux: API-first video infrastructure for building and monitoring video content.
5+ YOE5+ years in technical customer success at a SaaS company, BA/BS in CS/CE or bootcamp, strong web/mobile/cloud technical knowledge, excellent communication and customer-facing skills.
Sentry: Developer platform for error tracking and performance monitoring.
5+ YOETechnical background with DevOps/SDLC knowledge; 5+ years in customer-facing roles; BS in CS or related field; strong communication and cross-functional collaboration.
DevOps, Application Monitoring, Cloud Platforms, Software Development Life Cycle
Foundation Medicine: Molecular profiling for personalized cancer treatment and research.
2+ YOEBachelor's degree or equivalent, 2+ years in customer success/account management or healthcare IT, experience with clinical/technical systems, strong technical communication and multitasking skills.
EMR, HL7, XML, BAM, VCF, VAR, Epic, Cerner, OncoEMR
Ocean: AI-powered agentic email security platform to detect threats.
5+ YOE5+ years in technical customer success/solutions architecture/sales engineering in cybersecurity; practical experience with modern AI technologies; startup experience; strong communication and ownership; US East Coast–based.
PostHog: Integrated platform for product analytics and developer tools
Customer-focused, technical professional able to manage 25–40 mid-to-large accounts, troubleshoot product issues, advise on configuration, and drive retention for PostHog products.