72 technical support jobs at 51 companies in Albion, NY
2w
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Technical Support Representative
Rochester, New York, United States
$20-$25/hr OnsiteFull Time
2+ YOEProvide Level I (and some Level II) technical support for Wi-Fi, PON, Internet and VoIP; document calls; communicate technical issues to customers; associate degree preferred; 2 years technical support experience preferred.
Wi-Fi, PON Networks, VoIP, Microsoft Office
1mo
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Technical Support Engineer
Rochester, New York, United States
$71k-$118k/yr OnsiteFull Time
3+ YOE3+ years field service or technical support experience; experience with RF and digital electronic products; Bachelor's in engineering or equivalent experience preferred; proficiency with Microsoft Office; ability to travel up to 20%.
Microsoft Office
1mo
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Technical Support Engineer
Tonawanda or Burr Ridge
$90k-$132k/yr OnsiteFull Time
4+ YOEBachelor's degree in Engineering or 4+ years technical experience; hands-on plant operations/maintenance experience; strong troubleshooting, communication, and project skills; experience with EAM systems; up to 30% travel and occasional after-hours support.
Enterprise Asset Management (EAM)
1mo
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Technical Support Specialist-Chillers
Morris Plains or Buffalo
$131k-$163k/yr HybridFull Time
10+ YOEAssociate degree in engineering, 10+ years technical/field support experience, knowledge of refrigerant properties and chiller design, ability to travel domestically/internationally and visit commercial/industrial sites; EPA 608 preferred.
SFDC
1w
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Technical Support Specialist I
Pittsford, New York, United States
$50k-$60k/yr HybridFull Time
BCC Software: A software and data solutions provider delivering postal and customer communications technology.
Associate degree preferred or equivalent experience; technical support/help desk experience preferred; strong troubleshooting, communication, and customer service skills; proficiency with Microsoft Windows, Microsoft Office, CRM, networking concepts, databases, and printers.
Microsoft Windows, Linux/Unix, Microsoft Office, CRM, databases, printers
1mo
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Technical Support Engineer - VTS
Buffalo, New York, United States
$50k-$79k/yr HybridFull Time
2+ YOE2+ years technical support experience, high school diploma, strong verbal/written skills, Microsoft O365 knowledge, experience with webservers/databases (Apache, IIS, MySQL, MSSQL, PostgreSQL), networking protocols (DNS, HTTP/HTTPS, FTP), basic Linux, APIs (JSON/REST/OAuth), and availability for weekends/after-hours.
Ingram Micro Xvantage, Symantec, Acronis, Dropbox, Microsoft O365, Microsoft Azure, AWS, GCP, Apache, IIS, MySQL, MSSQL, PostgreSQL, DNS, HTTP, HTTPS, FTP, Linux, JSON, REST, OAuth, Bash, Python, PowerShell, PHP, SQL, Docker, Kubernetes, JIRA, Conluence
1w
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Sr. Technical Support Engineer (Edwards Vacuum)
Basom or Buffalo
$77k-$119k/yr OnsiteFull Time
5+ YOEBachelor's in engineering or equivalent, 5+ years technical engineering experience in support/failure analysis for mechanical/electromechanical systems, root-cause analysis, cross-functional collaboration.
CAD
1w
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Technical Services & Support Specialist
Amherst, New York, United States
$25-$26/hr HybridFull Time
3+ YOEBachelor degree in IT/Information Systems or related, 3+ years supporting enterprise SaaS/HR technology, customer service and training experience, proficiency with Microsoft 365, Freshdesk/Zendesk/Jira, and SQL/report writing.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Teams, Freshdesk, Zendesk, Jira, SQL, HRIS, ATS, LMS
1mo
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Technical Support Representative (H135)
Portage la Prairie or Fort Erie
OnsiteFull Time, Contract
10+ YOEAME (M1/M2) required, college diploma in aircraft maintenance, 10+ years on Airbus helicopter products (H135 required), proficiency with Microsoft Office/G-Suite/WebTek, strong communication and planning skills, eligible for Canadian security clearance.
Microsoft Office, G-Suite, WebTek
1w
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Sr. Technical Support Engineer (Edwards Vacuum)
Buffalo, New York, United States
$77k-$119k/yr OnsiteFull Time
5+ YOEBachelor’s in engineering or equivalent, 5+ years relevant engineering experience, product failure analysis and root-cause skills, cross-functional collaboration, ability to perform desk and shop-floor investigations.
CAD
1mo
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Customer Service / Technical Support Rep (Hybrid)
Niagara Falls, Ontario, Canada
$20/hr HybridFull Time
1+ YOELive within 35km of Niagara Falls site, 1+ year customer service experience, High School diploma/GED, English proficiency, ability to multitask and problem-solve, availability 08:00–23:30 Mon–Sun with rotating schedule.
iOS, macOS, DailyPay
2mo
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Technical Product Support Engineer - RF systems (HW and FW)
Rochester or Austin or Santa Clara
$116k-$160k/yr OnsiteFull Time
7+ YOEBachelor's in EE/CE/CS required, 7+ years experience, deep RF hardware/firmware expertise, component-level troubleshooting, MATLAB/Python and firmware test experience, C/C++ and RTOS knowledge, ability to present to customers.
MATLAB, Python, Robot Framework, Pytest, C, C++, RTOS, EtherCAT
2w
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Technical Sales Associate
Rochester, New York, United States
OnsiteFull Time
Supports sales and customer engagement for optical and precision manufacturing products; requires strong communication, technical aptitude, CRM/ERP and Microsoft Office proficiency.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, CRM, ERP
1mo
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iWaste Support Analyst
Victor, New York, United States
$22-$26/yr OnsiteFull Time
Provide Tier 1/2 technical support for waste monitoring systems; troubleshoot hardware/software/connectivity, analyze device data, use NetSuite and Device Portal, and communicate with customers and field technicians.
iWaste, NetSuite, Device Portal, Salesforce, Microsoft Office, Microsoft Excel, Microsoft Word
1mo
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Training & Engineering Support Team Lead
Norwood or Victor
OnsiteFull Time
3+ YOEManage technical support channels and training programs, deliver technical presentations and classes, troubleshoot PLC/HMI/robot/vision systems, coordinate vendor certifications; bachelor’s in engineering or 3+ years technical support experience preferred.
PLC, HMI, Machine Vision, Multimeter, Oscilloscope, 2D CAD, 3D CAD
1mo
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IT SCM Technical Analyst
Brighton, New York, United States
$64k-$96k/yr OnsiteFull Time
1+ YOEAssociate degree plus 1 year relevant experience (or equivalent). Requires business analysis, application configuration, testing, SQL/querying, Microsoft Office proficiency, Agile experience, and ability to provide after-hours on-call support.
Microsoft Office, SQL
2w
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Product Support Specialist
Rochester, New York, United States
$26-$36/hr OnsiteFull Time
Associate degree or equivalent experience in engineering/technology/physics, hands-on electro-mechanical troubleshooting, remote technical support experience preferred, strong communication and documentation skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, PLCs
1mo
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Seasonal, Operations Technical Specialist (Part Time)
Rochester, New York, United States
$16-$24/hr FieldPart Time
Field-based role supporting setup, maintenance, and technical readiness of seasonal tax offices; ability to lift 55+ lbs, basic computer hardware troubleshooting, reliable transportation, and proficiency with Microsoft Outlook/Teams/Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office
1d
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Associate, Technical Training (40119)
Rochester, New York, United States
$49k-$91k/yr OnsiteFull Time
Pursuing or recently completed a bachelor's in finance, accounting, economics, business management or related field; performs invoicing, reconciliations, and supports audits.
1w
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Help Desk Support Technician
Buffalo, New York, United States
HybridFull Time
2+ YOEAssociate degree or equivalent, 2+ years technical support/IT operations, strong communication, ability to obtain Public Trust clearance; CompTIA A+ and ITSM/ticketing experience preferred.
ITSM, ticketing systems, enterprise applications, Windows, MacOS, Linux