9 technical support analyst jobs at 7 companies in Bountiful, UT
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Technical Support Analyst
Provo, Utah, United States
$19-$21/hrOnsiteFull Time
Quilt Software: Provides point-of-sale software for independent specialty retailers.
Experience with PC hardware troubleshooting; strong communication; customer service; Windows OS; network protocols, switches, and firewall configuration; growth mindset.
Windows operating systems, SQL Server, PC hardware, Networking, Firewalls
2+ YOE2 years help desk experience, high school diploma or equivalent; advanced Windows and Microsoft Office knowledge; ability to troubleshoot, document, and communicate technical issues; technical certifications preferred.
Young Living Essential Oils: Manufactures and distributes essential oils and wellness products.
1+ YOERequires an associate degree, technical certification, or equivalent experience plus 1 year of relevant experience. Requires troubleshooting, communication, error-log interpretation, and familiarity with listed IT tools.
Microsoft Teams, Jira, CRM, Software Development Lifecycle (SDLC), Git, Microsoft Outlook, VPN, Duo, Confluence, SQL
Partner Support Analyst, Hybrid (Orlando or Salt Lake City)
Orlando or Salt Lake City
HybridFull Time
PlanSource: Provides cloud-based software for employee benefits administration.
0+ YOE0–2 years technical experience in help desk, time & attendance, or software configuration; knowledge of benefits/payroll/HR compliance; CRM tools; Microsoft Office skills; strong communication and presentation skills.
CRM, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Project, Microsoft PowerPoint, Ben Admin System
Medallion BankNASDAQ: MBNKO: Provides consumer financing for recreational products and home improvements.
3+ YOE3+ years IT/systems experience preferred; translate business needs into technical specs, support Microsoft 365/Azure, Windows administration, networking fundamentals, endpoint management, and ensure security/compliance.
Microsoft 365, Microsoft Azure, Microsoft Office 365, Microsoft Windows, Microsoft Intune, Microsoft SCCM, TCP/IP, DNS, DHCP, VPNs, firewalls, GLBA, FFIEC, SOC
PointClickCare: Develops cloud-based healthcare software for senior care providers.
Post-secondary education in information technology or a related technical field, technical support experience, web application troubleshooting, API and service technology knowledge, and strong customer service and critical-thinking skills.
AI, Salesforce, Service Cloud, Electronic Health Record (EHR), eMAR, HL7, API, help desk ticketing system
Quanta ServicesNYSE: PWR: Provides infrastructure services for the energy and communications industries.
1+ YOEProvide tier‑1 technical support for Windows 11, Microsoft 365/Office, networking, servers, printers, mobile devices; troubleshooting, AD/Exchange/Intune knowledge; 1–2 years help desk experience; A+/Network+ preferred.
Windows 11, Microsoft Office, Microsoft 365, Apple iOS, Android, Active Directory, Exchange, Intune, PowerShell, SSH
HDM Capital: A renewable energy finance firm providing project underwriting and financing solutions for solar customers.
1+ YOE1+ year underwriting or related experience; exposure to renewable energy or project finance preferred; ability to review project contracts, synthesize technical/legal/financial information, and support due diligence; quiet WFH environment required; U.S. work authorization required.
Quilt Software: Provides point-of-sale software for independent specialty retailers.
Experience in technical support/operations with strong communication, data analysis of tickets, and cross-functional coordination; organized, customer-centric, and able to use AI/ML tools for root-cause analysis.