19 technical support analyst jobs at 12 companies in Utah
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Technical Support Analyst
Provo, Utah, United States
$19-$21/hrOnsiteFull Time
Quilt Software: Provides point-of-sale software for independent specialty retailers.
Experience with PC hardware troubleshooting; strong communication; customer service; Windows OS; network protocols, switches, and firewall configuration; growth mindset.
Windows operating systems, SQL Server, PC hardware, Networking, Firewalls
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yrRemoteFull Time
Gainsight: Provides software for customer success, retention, and growth.
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
Utah State University: Public research university providing undergraduate and graduate degree programs.
5+ YOEProvide advanced desktop/endpoint IT support, implement endpoint management and security standards, coordinate projects, and mentor staff; Bachelor's in IT or equivalent plus 5 years desktop/endpoint experience; CompTIA A+ required.
Windows, macOS, Active Directory, Microsoft Intune, SCCM, Jamf
2+ YOE2 years help desk experience, high school diploma or equivalent; advanced Windows and Microsoft Office knowledge; ability to troubleshoot, document, and communicate technical issues; technical certifications preferred.
British Columbia or Guelph or Edmonton or Calgary or Burnaby or Winnipeg or London or Toronto or Richmond or Victoria or Markham or Oakville or North York or Mississauga or Ottawa or Ontario or Alberta or Nova Scotia or Manitoba or New Brunswick or Saskatchewan or Canada or United States or Alaska or Virginia or Vermont or Utah or Texas or Tennessee or South Carolina or North Carolina or New Hampshire or Maine or Kentucky or Iowa or Georgia or Florida or Arizona or Alabama or Bangor or Allen or Albany or Hueytown or Mobile
$60k-$75k/yrRemoteFull Time
Cayenta: Provides enterprise software solutions for utility and municipal organizations.
Experience supporting ERP systems with HR/payroll knowledge, strong troubleshooting and communication skills, ability to manage multiple support tickets, and technical aptitude with SQL/PLSQL/Uniface/Acucobol and APIs.
SQL, PL/SQL, Uniface, Acucobol, APIs, web services, Apache Tomcat
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Missouri or Montana or Texas or United States or Ohio or New Jersey or Oregon or South Carolina or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine or District of Columbia
$58k-$90k/yrRemoteFull Time
Highmark Health: Provides health insurance and integrated medical care services.
Support and optimize Genesys Cloud, troubleshoot user issues, implement integrations (including EPIC EHR), collaborate with cross-functional teams, and ensure platform governance and compliance.
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Montana or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Missouri or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
$58k-$90k/yrRemoteFull Time
Highmark Health: Provides health insurance and integrated medical care services.
Bachelor's in Information Systems or related (or equivalent experience). Support clinical applications and infrastructure, assist requirements/testing, collaborate with stakeholders. Preferred ITIL/TOGAF/Six Sigma/PMP. Travel 25-50%.
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Missouri or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
$94k-$151k/yrHybridFull Time
Highmark Health: Provides health insurance and integrated medical care services.
7+ YOE7+ years experience in decision support/analytics, bachelor's in a related field, strong technical and communication skills, experience leading projects and working with large databases.
SAS, R, SQL, DB2, Teradata, Oracle, Microsoft Office, Business Objects, Cognos, Enterprise Guide
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Missouri or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
$58k-$90k/yrRemoteFull Time
Highmark Health: Provides health insurance and integrated medical care services.
Bachelor’s degree or equivalent relevant education and experience; basic analytical, problem-solving, communication, documentation, data analysis, customer support, testing, and collaboration skills.
Young Living Essential Oils: Manufactures and distributes essential oils and wellness products.
1+ YOERequires an associate degree, technical certification, or equivalent experience plus 1 year of relevant experience. Requires troubleshooting, communication, error-log interpretation, and familiarity with listed IT tools.
Microsoft Teams, Jira, CRM, Software Development Lifecycle (SDLC), Git, Microsoft Outlook, VPN, Duo, Confluence, SQL
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$55k-$60k/yrRemoteFull Time
Gainsight: Provides software for customer success, retention, and growth.
2+ YOEBachelor's in Computer Science or 2+ years technical experience, strong written/verbal communication, problem-solving, troubleshooting, and ability to meet SLA targets.
Partner Support Analyst, Hybrid (Orlando or Salt Lake City)
Orlando or Salt Lake City
HybridFull Time
PlanSource: Provides cloud-based software for employee benefits administration.
0+ YOE0–2 years technical experience in help desk, time & attendance, or software configuration; knowledge of benefits/payroll/HR compliance; CRM tools; Microsoft Office skills; strong communication and presentation skills.
CRM, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Project, Microsoft PowerPoint, Ben Admin System
Franklin Lakes or Arkansas or California or Colorado or Connecticut or Delaware or Florida or Idaho or Illinois or Indiana or Iowa or Wyoming or Kansas or Kentucky or Montana or Louisiana or Maine or Maryland or Massachusetts or Michigan or Minnesota or Mississippi or Missouri or Nebraska or Nevada or Ohio or Oklahoma or Oregon or Pennsylvania or Tennessee or Texas or Utah or Vermont or Virginia or Washington or Alabama or Arizona
RemoteFull Time
BDNYSE: BDX: Manufactures medical devices, surgical instruments, and pharmacy automation systems.
5+ YOEBachelor's degree, 5+ years as a business analyst supporting CPQ/quote-to-cash, SAFe/Agile experience, experience with CPQ platforms (Oracle, Conga, Salesforce) and interacting with business and technical partners; ~10% travel.
Medallion BankNASDAQ: MBNKO: Provides consumer financing for recreational products and home improvements.
3+ YOE3+ years IT/systems experience preferred; translate business needs into technical specs, support Microsoft 365/Azure, Windows administration, networking fundamentals, endpoint management, and ensure security/compliance.
Microsoft 365, Microsoft Azure, Microsoft Office 365, Microsoft Windows, Microsoft Intune, Microsoft SCCM, TCP/IP, DNS, DHCP, VPNs, firewalls, GLBA, FFIEC, SOC
PointClickCare: Develops cloud-based healthcare software for senior care providers.
Post-secondary education in information technology or a related technical field, technical support experience, web application troubleshooting, API and service technology knowledge, and strong customer service and critical-thinking skills.
AI, Salesforce, Service Cloud, Electronic Health Record (EHR), eMAR, HL7, API, help desk ticketing system
Quanta ServicesNYSE: PWR: Provides infrastructure services for the energy and communications industries.
1+ YOEProvide tier‑1 technical support for Windows 11, Microsoft 365/Office, networking, servers, printers, mobile devices; troubleshooting, AD/Exchange/Intune knowledge; 1–2 years help desk experience; A+/Network+ preferred.
Windows 11, Microsoft Office, Microsoft 365, Apple iOS, Android, Active Directory, Exchange, Intune, PowerShell, SSH
HDM Capital: A renewable energy finance firm providing project underwriting and financing solutions for solar customers.
1+ YOE1+ year underwriting or related experience; exposure to renewable energy or project finance preferred; ability to review project contracts, synthesize technical/legal/financial information, and support due diligence; quiet WFH environment required; U.S. work authorization required.
Quilt Software: Provides point-of-sale software for independent specialty retailers.
Experience in technical support/operations with strong communication, data analysis of tickets, and cross-functional coordination; organized, customer-centric, and able to use AI/ML tools for root-cause analysis.
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Montana or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Missouri or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
$58k-$90k/yrRemoteFull Time
Highmark Health: Provides health insurance and integrated medical care services.
3+ YOEPerforms business analysis for internal applications, captures requirements, supports testing and reporting, mentors junior staff. Requires 3+ years relevant operational experience including 1-3 years technical application experience; HS/GED required; bachelor's preferred.