106 technical support analyst jobs at 71 companies in California
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Technical Support Analyst
Beverly Hills, California, United States
$18-$30/hrHybridFull Time
Internova Travel Group: Global provider of corporate and leisure travel management services.
3+ YOEAssociate's degree or equivalent, 3+ years end-user technical support, experience with Windows 10/11, Microsoft 365, Active Directory, ITSM tools, remote support, and occasional overnight travel; relevant IT certifications preferred.
ServiceNow, BMC, Salesforce, Windows 10, Windows 11, Microsoft 365, Microsoft Office 365, Microsoft Teams, Microsoft Office, Microsoft Active Directory, Microsoft Exchange, Intune, SCCM, VPN, RDP, ActiveSync, Adobe Products, Internet Browsers, GDS software, LinkedIn Learning
Episcopal Community Services of San Francisco: Provides housing and essential services to end homelessness in San Francis.
4+ YOE4+ years hands-on technical support experience; strong customer service and communication; knowledge of Windows desktops, hardware, Office365, Active Directory, networking, imaging; ability to lift 60+ lbs and hold a California driver license.
Microsoft Office 365, Chrome, Acrobat, Active Directory, ShoreTel, Zoom, Teams, Microsoft Group Policy, AzureAD, InTune, AutoPilot, NetSuite, ADP, Raisers Edge, PayCom, Microsoft Windows Server
Mountain View or San Jose or Cleveland or California or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington
$30-$40/hrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
1+ YOEMinimum 1 year work experience with 1 year in technical support (hardware preferred); High School diploma/GED; scripting experience (Python, Bash) preferred; knowledge of networking and MDM solutions; onsite in San Jose, CA.
Journal TechnologiesNASDAQ: DJCO: Provides enterprise software for courts and justice system agencies.
2+ YOERequires 2+ years of technical support experience, software troubleshooting, SQL queries, Java application support, strong communication, and the ability to manage complex issues. IT certificate or diploma preferred.
College Track: Empowers first-generation students to graduate college through long-term support.
2+ YOE2–4 years relevant IT experience; SaaS systems administration, user support, troubleshooting, security remediation, and strong communication skills.
Sony Interactive EntertainmentNYSE: SONY: Provides PlayStation gaming hardware, software, and digital network services.
1+ YOE1–3 years IT or technical/operations support experience, foundational networking and troubleshooting skills, ticketing experience, strong communication, attention to detail, and willingness to work flexible schedules.
Linux, Jira, Confluence, ServiceNow, PowerShell, Bash, Python, AWS, Google Cloud
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yrRemoteFull Time
Gainsight: Provides software for customer success, retention, and growth.
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
The Walt Disney CompanyNYSE: DIS: Produces media content and operates global theme parks.
1+ YOEBachelor's degree in computer science, information technology, or related field; IT support and troubleshooting experience; strong communication; ITSM knowledge. ITIL certification and 1+ years' helpdesk experience preferred.
The Walt Disney CompanyNYSE: DIS: Produces movies, operates theme parks, and provides streaming services.
Bachelor's degree in computer science, information technology, or related field; IT support experience, troubleshooting skills, communication skills, and knowledge of ITSM tools required. ITIL certification and 1+ years' experience preferred.
Bulletproof: Provides managed cybersecurity, IT, and compliance solutions for organizations.
Provide escalated IT support, troubleshoot network/server/virtual client environments, support Microsoft 365/Azure, Windows/MacOS, mentor Tier 1 analysts, and participate in on-call response.
Microsoft 365, Azure, Microsoft Windows, MacOS, Android, iOS, Microsoft Office, VoIP, PSA
SENIOR INFORMATION TECHNOLOGY TECHNICAL SUPPORT ANALYST
Los Angeles or Los Angeles County
$86k-$115k/yrOnsiteFull Time
County of Los Angeles: Provides public services and healthcare to Los Angeles County residents.
Senior-level IT support: expert desktop, network, and multi-platform troubleshooting; installing and servicing computers and networking devices; coordinating major incident resolution; leading or directing lower-level IT staff; preparing technical documentation.
2+ YOE2+ years supporting Microsoft Dynamics 365 F&O (or 3+ years IT/app support), incident management and troubleshooting, ERP experience, SOX compliance familiarity, strong communication and documentation skills.
Microsoft Dynamics 365 Finance and Operations (D365 F&O), Lifecycle Services, Microsoft Azure DevOps
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Montana or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Missouri or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
$58k-$90k/yrRemoteFull Time
Highmark Health: Provides health insurance and integrated medical care services.
Bachelor's in Information Systems or related (or equivalent experience). Support clinical applications and infrastructure, assist requirements/testing, collaborate with stakeholders. Preferred ITIL/TOGAF/Six Sigma/PMP. Travel 25-50%.
CGINYSE: GIB: Provides information technology and business consulting services.
3+ YOE3+ years supporting ERP or large-scale enterprise applications, troubleshooting production issues, SQL-based analysis, UAT and release support, documentation, strong communication, and willingness to participate in shared on-call rotation.
GIT, Microsoft Power BI, Momentum BI Reporting (BIRT), Pentaho, PowerShell, RESTful (Rest-APIs), SQL, Tableau, SAP BusinessObjects, Jira, Azure DevOps, GitHub, UiPath, CGI Advantage
TRISTAR: Provider of independent third-party claims and risk management services.
Experience in technical support or systems analysis; troubleshooting, ticket management, escalation to Level 2/Development, documenting resolutions, and testing releases.
Impulse Space: Developing in-space transportation services and orbital transfer vehicles.
4+ YOEEvaluate customer contracts for ASC 606 revenue recognition, support month-end close, prepare technical accounting memoranda, and collaborate with cross-functional teams; bachelor's in accounting/finance and 4+ years progressive accounting experience.
Proven technical support experience; strong troubleshooting and system log analysis; ticket management, first-contact resolution, accurate escalation, and testing for releases; excellent communication.
State Controller's Office: California's fiscal controller managing state financial operations and assets.
Provides desktop and technical support for devices, servers, networks, telecommunications, asset management, and end-user training; requires analytical, communication, customer service, and troubleshooting skills.
Local Area Network (LAN), Microsoft Intune, System Center Configuration Manager (SCCM), Microsoft Endpoint Configuration Manager (MECM), Active Directory, Group Policy, ServiceNow, Microsoft Office