16 technical support analyst jobs at 13 companies in Concord, MA
4d
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IT Technical Support Analyst II
Woburn, Massachusetts, United States
OnsiteFull Time
Associate degree or equivalent, or 3–5 years of related experience; requires hardware, service desk, networking, operating system, database, troubleshooting, and customer support expertise.
Microsoft Windows, Microsoft Office, VEEAM, Microsoft Server
1mo
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IT Tech Support Analyst, Epic
Boston or Massachusetts
$57k-$67k/yr HybridFull Time
2+ YOEExperience with Epic implementations, hardware and network troubleshooting, PowerShell, Active Directory, Okta, SharePoint, Kuiper MDM, OnBase, and Biscom; minimum 2 years technical support experience; bachelor's in CS/IT preferred.
Epic, Kuiper MDM, PowerShell, Command Line, Okta, Active Directory, Microsoft SharePoint, Microsoft Outlook, Microsoft Azure, Entra, Biscom, OnBase, Windows, Microsoft Office, Microsoft Power Platform, Microsoft Lists, Microsoft Forms, Microsoft Power Automate, Microsoft Power Apps, TCP/IP, DNS, DHCP, VPN
1mo
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Technology Support Analyst (L2)
Boston, Massachusetts, United States
$69k-$103k/yr HybridFull Time
3+ YOE3+ years advanced technical support experience, proficiency with Microsoft Windows/365 apps, Active Directory, SCCM, Citrix VDI, VPN; strong troubleshooting, training, and customer-service skills.
Microsoft Windows, Microsoft 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft OneNote, Microsoft Teams, Microsoft SharePoint, Active Directory, SCCM, OSD Cloud, Autopilot enrollment, Citrix VDI, VPN
2w
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Technical ERP Systems Analyst
Haverhill or Lawrence
$90k-$105k/yr OnsiteFull Time
Advanced ERP systems analysis, database support, integrations, SQL and PL/SQL scripting, Linux job automation, Banner administration, business process analysis, and legal US work authorization required.
Ellucian Banner, Ellucian Degree Works, Nelnet Campus Commerce, SQL, PL/SQL, Linux, Crontab
2mo
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Aerospace QA Technical Analyst
Avon, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
2+ YOE2+ years in quality, manufacturing, or engineering (or Associate's degree preferred); familiarity with aerospace/OEM, ISO9001/AS9100/AS9102, drawing interpretation; support audits, FAI (AS9102), document control; U.S. work-eligibility required.
Exostar
1w
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End User Support
Norwood or Massachusetts
$25-$29/hr HybridFull Time
2+ YOERequires a valid driver's license, 2–4 years of technical support experience or an IT bachelor's preferred, troubleshooting skills, communication skills, and ability to travel to branch locations.
Microsoft Office, Microsoft 365, Microsoft OneDrive, Microsoft Teams, Windows 10, Windows 11, Android, iOS, Active Directory, Entra ID, Microsoft Intune, TCP/IP, WINS, DNS, DHCP, ServiceNow, Chrome, MDM
2d
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Data Science Analyst
Holmdel or Maynard or United States
$166k-$218k/yr RemoteFull Time
2+ YOEBachelor’s degree in a technical field and 2 years of data analyst or manufacturing data support experience. Requires SQL, data quality, validation, reconciliation, and Python skills; manufacturing experience preferred.
SQL, Python, pandas, Power BI, Tableau
4w
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Business Analyst II
Somerville, Massachusetts, United States
$75k-$110k/yr HybridFull Time
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
Gather and translate reporting requirements, support BI reporting lifecycle, validate solutions, create documentation, and collaborate with technical and business stakeholders.
Workfront, Epic, IPORT, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Structured Query Language (SQL)
1mo
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Quality Analyst – Inspector
Boston, Massachusetts, United States
FieldFull Time
5+ YOEPerform on-site supplier inspections, contain nonconformances, ensure traceability, identify risks, and support rapid decisions; technical degree preferred and 5+ years supplier/manufacturing quality experience required.
1mo
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Endpoint Management Analyst
Boston, Massachusetts, United States
$73k-$80k/yr OnsiteFull Time
Provide advanced technical support and systems engineering for endpoint devices across Windows, macOS, iOS, and ChromeOS in academic and administrative environments.
Windows, macOS, iOS, ChromeOS
2mo
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Customer Solutions Analyst II
Bethesda or Vancouver or Waltham
$49k-$77k/yr HybridFull Time
4+ YOE4+ years in technical support or support engineering for B2B software; troubleshooting APIs, integrations, CRM syncs; proficiency with browser developer tools, HAR files, log analysis, SQL; strong written/verbal communication.
ZoomInfo, browser developer tools, HAR files, Salesforce, HubSpot, SQL, Zendesk, Salesforce Service Cloud
3w
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Primary Systems Analyst
Burlington, Massachusetts, United States
$70k-$119k/yr OnsiteFull Time
0+ YOEExperience supporting Charles River IMS or similar investment management systems; knowledge of Microsoft SQL Server, Oracle or Sybase; strong customer service and troubleshooting; bachelor\u0002s degree preferred; 0-2 years technical experience.
Microsoft SQL Server, Oracle, Sybase, XML, Charles River IMS
1w
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Asset and Technology Analyst, Contractor
Boston, Massachusetts, United States
$35-$45/hr HybridContract, Full Time
No minimum entrance requirements. Requires technical support ability, customer service, communication, organization, attention to detail, and Microsoft Office proficiency including Excel, Word, Outlook, PowerPoint, and Teams.
Zoom, Microsoft Teams, Mentimeter, VPN, OnBase, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
2mo
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Lead Program Performance Management Analyst
East Syracuse or Washington or New York or Virginia or Florida or Quincy or Arizona or Orlando
$116k-$181k/yr RemoteFull Time
8+ YOEBachelor's degree in business, engineering, or related field; 8+ years in technical, business, military, professional, or government contracting environments; expertise in MS Project, EVMS, scheduling, analysis, and proposal support.
Microsoft Project, Microsoft Office Suite, Deltek Cobra, EVMS, IMP, IMS, Open Plan
2w
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Principal Systems Management Analyst - Epic Healthy Planet
Auburndale or United States
$113k-$193k/yr RemoteFull Time
7+ YOEEpic Healthy Planet certification,7+ years supporting Epic Healthy Planet/population health,3+ years Epic Cheers,5+ years leading cross-functional technical projects; expertise in workflow design, configuration, testing, and value-based care operations.
Epic Healthy Planet, Epic Cheers, MyChart, CRM
3d
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Information and Data Coordinator
Boston, Massachusetts, United States
$81k-$119k/yr OnsiteFull Time
4+ YOERequires four years of environmental science or related technical/professional experience, including two years in a professional capacity, or an approved education and experience combination. Requires data, application support, reporting, and communication skills.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
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