38 technical support analyst jobs at 24 companies in Elkton, MD
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TECHNICAL SUPPORT ANALYST
Kennett Square, Pennsylvania, United States
OnsiteFull Time
Longwood Gardens: Operates a public botanical garden and provides horticultural education.
2+ YOE2+ years technical support experience preferred; proficiency with Windows and macOS, Microsoft 365, Teams, SharePoint; strong customer service and ticket management skills.
Microsoft Windows, macOS, Microsoft 365, Teams, SharePoint, endpoint detection and response, point-of-sale
American Red Cross: Provides disaster relief, emergency assistance, and blood donation services.
2+ YOEBachelor's degree or equivalent experience and at least 2 years of related experience. Requires technical troubleshooting, communication, prioritization, teamwork, and onsite support with travel to Maryland and DC locations.
Brandywine Realty TrustNYSE: BDN: Owns and develops urban office and mixed-use real estate.
2+ YOERequires 2+ years in desktop, technical, service desk, or endpoint support; Windows, Microsoft 365, Entra ID, Intune, Teams, mobile device, networking, troubleshooting, documentation, on-call, travel, and lifting capability.
Microsoft Windows, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Microsoft Office, iOS, Android, VPN, Microsoft Teams Rooms, Microsoft Intune, Microsoft Entra ID, Azure Active Directory, TCP/IP
SAICNASDAQ: SAIC: Provides government and defense clients with technology and engineering services.
5+ YOERequires 5+ years in IT or information assurance, TS/SCI clearance, Security+ certification, Windows and Linux experience, network troubleshooting, virtualization, containers, ITSM, and a bachelor's degree or equivalent experience.
Windows OS, Linux, LKVM, ESXi, Hyper-V, Docker, Podman, Kubernetes, JIRA Service Management, I-Help, Microsoft Office, Red Hat, SELinux, ACL, PAM, BASH, Puppet, YAML, TCP/IP, DHCP Server, DNS Server, PXE, Anaconda, Active Directory, Niagara Files, Public Key Infrastructure, Linux+, Microsoft Windows Certified Administrator, Red Hat Certified Administration
TierPoint: Provides data center colocation and managed cloud infrastructure services.
2+ YOEProvide 24/7 customer support, troubleshoot technical events, document and escalate tickets, type 50 WPM, and use Microsoft Office and Windows applications.
Fanatics: Global digital sports platform for licensed merchandise and betting.
1+ YOERequires 1–3 years of technical support experience, PC/Mac troubleshooting, networking knowledge, Windows and Mac OS support, mobile device management, ITSM experience, communication skills, and ability to lift 60 lbs.
Windows OS, Mac OS, Microsoft Office, Google Workspace, Zoom, Cisco AnyConnect, Box, Adobe Creative Cloud, TCP/IP, DNS, LAN, WAN, VPN, Android, Apple iOS, SOTI MobiControl, ITSM, ServiceNow, Cat6, Active Directory, ADB
Klik Solutions: Provides managed IT, cybersecurity, and cloud infrastructure solutions.
2+ YOE2+ years technical support or field service experience, knowledge of Windows and macOS, PSA ticketing experience, valid driver’s license, ability to travel to client sites, and willingness to join an on-call rotation.
Urban OutfittersNASDAQ: URBN: Multi-brand retail operator of lifestyle apparel and home goods.
Understanding of Windows OS, basic networking, experience with IT ticketing/issue tracking, and strong written/verbal communication to translate technical steps for retail users.
Windows, IT ticketing systems, issue tracking software
People, Technology & Processes: Provides IT services and mission support for government agencies.
3+ YOEBachelor's degree in business or a technical field, 3+ years of relevant analysis experience, active Secret clearance, and government operations, records, or management-analysis experience.
Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd or Philadelphia
OnsiteContract
Susquehanna International Group: Global quantitative trading and market making firm.
1+ YOEPreferred bachelor's degree in IT, information systems, computer engineering, or similar; 1+ year technical support experience; PC/laptop troubleshooting; Windows 10/11 and Office 365 experience.
Microsoft 365, Windows 10, Windows 11, Microsoft Office 365, PowerShell, Python
Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd or Philadelphia
OnsiteFull Time
Susquehanna International Group: Global quantitative trading firm specializing in proprietary financial markets.
1+ YOEBachelor's degree preferred; 1+ year technical support experience required. Requires PC/laptop hardware and software troubleshooting, Windows 10/11 and Office 365 experience; PowerShell or Python scripting is a plus.
cloud, BYOD, Microsoft 365, Windows 10/11, PowerShell, Python, Microsoft Office 365
Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd or Philadelphia
OnsiteContract, Full Time
Susquehanna International Group: Global quantitative trading firm providing proprietary financial market liquidity.
1+ YOEBachelor's degree in IT, information systems, computer engineering, or similar preferred; 1+ year technical support experience required; PC/laptop troubleshooting skills and Windows 10/11 and Office 365 experience required.
Microsoft 365, Windows 10, Windows 11, Office 365, PowerShell, Python
Campbell'sNasdaq: CPB: Manufacturer of branded soups, snacks, and beverage products.
6+ YOE6+ years as a Business Analyst for system/data integrations; experience with cloud platforms (Azure/SAP BTP); translate business needs into technical requirements; support SIT/UAT for integrations.
Microsoft Azure, SAP Business Technology Platform (SAP BTP), Azure DevOps
Royal Farms: Operator of convenience stores and gas stations.
2+ YOE2+ years IT support experience or CompTIA A+/Associate's degree; Windows and mobile OS proficiency; customer-focused technical support and hardware/software installation skills.
Windows 7, Windows 10, Windows 11, iOS, Android, TCP/IP, PC imaging solutions, Point of Sale (POS)
Imagine360: Provides self-funded health plan solutions for employers.
0+ YOEHigh school diploma or GED and 0–1 years of IT support, customer service, help desk, or technical support experience; equivalent education, internships, lab work, or hands-on training accepted.
Microsoft Windows, macOS, ManageEngine, Jira, Freshservice, ITIL, VPN, VoIP
2+ YOEBachelor's degree preferred or equivalent experience; 2+ years supporting business systems with customer support, reporting, and issue resolution. Requires Oracle HCM configuration, reporting, Excel, and technical troubleshooting experience.
Oracle HCM, Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint
Arora Engineers: Provides infrastructure engineering, construction management, and smart technology solutions.
Experience in service desk or technical support; knowledge of Windows, Microsoft 365, identity, networking, VPNs, cloud operations, security, troubleshooting, documentation, and customer communication.
Windows 11 Professional, Windows Server 2019/2022, ManageEngine Endpoint Central, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Microsoft Office, Active Directory, Microsoft Entra ID, DNS, DHCP, TCP/IP, Cisco Meraki, Cisco AnyConnect VPN, Microsoft Azure, PowerShell
Main Line Health: Provides comprehensive hospital, specialty, and outpatient healthcare services.
3+ YOEBachelor's in technical/clinical field or equivalent+4 years; 3–4 years healthcare IT experience; PACs/cardiology application support preferred; CIIP/PARCA/ServiceNow preferred; strong communication skills.
Main Line Health: Integrated non-profit health system serving the Philadelphia suburbs.
3+ YOEBachelor's in technical/clinical field or equivalent +4 yrs, 3+ years healthcare IT support, PACS/cardiology app experience preferred, Microsoft Office proficiency, ServiceNow experience preferred, CIIP/PARCA preferred.