30 technical support analyst jobs at 21 companies in Ephrata, PA
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TECHNICAL SUPPORT ANALYST
Kennett Square, Pennsylvania, United States
OnsiteFull Time
Longwood Gardens: Operates a public botanical garden and provides horticultural education.
2+ YOE2+ years technical support experience preferred; proficiency with Windows and macOS, Microsoft 365, Teams, SharePoint; strong customer service and ticket management skills.
Microsoft Windows, macOS, Microsoft 365, Teams, SharePoint, endpoint detection and response, point-of-sale
Dauphin County: Provides municipal government services to the Dauphin County community.
1+ YOEHigh school diploma plus a two-year related college degree and one year supporting technical systems and users. Requires Windows, networking, hardware, software, security, documentation, and troubleshooting skills.
Windows Active Directory, Microsoft Windows Server, Microsoft Windows 11, VPN, Hexagon ICAD 9.4, MFA, LAN, CAD
SAICNASDAQ: SAIC: Provides government and defense clients with technology and engineering services.
1+ YOERequires IT or computer science bachelor's degree and 5+ years' experience, or 4 years' related experience in lieu of degree; IAT II certification, TS/SCI clearance, U.S. citizenship, Windows/Linux, networking, virtualization, and ticketing skills.
Windows OS, Linux, LKVM, ESXi, HyperV, Docker, Podman, Kubernetes, JIRA Service Management, I-Help, Microsoft Office, BASH, Puppet, YAML, TCP/IP, DHCP Server, DNS Server, PXE, Anaconda, Active Directory, Niagara Files, Public Key Infrastructure
TierPoint: Provides data center colocation and managed cloud infrastructure services.
2+ YOEProvide 24/7 customer support, troubleshoot technical events, document and escalate tickets, type 50 WPM, and use Microsoft Office and Windows applications.
Fanatics: Global digital sports platform for licensed merchandise and betting.
1+ YOERequires 1–3 years of technical support experience, PC/Mac troubleshooting, networking knowledge, Windows and Mac OS support, mobile device management, ITSM experience, communication skills, and ability to lift 60 lbs.
Windows OS, Mac OS, Microsoft Office, Google Workspace, Zoom, Cisco AnyConnect, Box, Adobe Creative Cloud, TCP/IP, DNS, LAN, WAN, VPN, Android, Apple iOS, SOTI MobiControl, ITSM, ServiceNow, Cat6, Active Directory, ADB
Unified Judicial System of Pennsylvania: Operates the unified state court system of Pennsylvania.
Experience with PACMS and court operations, satisfactory criminal background check, strong Microsoft Office skills, technical/business analyst abilities, ability to communicate with judges and non-technical staff.
PACMS, TSQL, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Workday
St. Luke's University Health Network: Operates a network of hospitals and medical education facilities.
2+ YOEProvide remote technical support for users; perform diagnostics, troubleshooting, incident escalation; 2 years PC/LAN or service desk experience preferred; associate degree in IT/CS or high school with comparable experience.
People, Technology & Processes: Provides IT services and mission support for government agencies.
3+ YOEBachelor's degree in business or a technical field, 3+ years of relevant analysis experience, active Secret clearance, and government operations, records, or management-analysis experience.
Imagine360: Provides self-funded health plan solutions for employers.
0+ YOEHigh school diploma or GED and 0–1 years of IT support, customer service, help desk, or technical support experience; equivalent education, internships, lab work, or hands-on training accepted.
Microsoft Windows, macOS, ManageEngine, Jira, Freshservice, ITIL, VPN, VoIP
2+ YOEBachelor's degree preferred or equivalent experience; 2+ years supporting business systems with customer support, reporting, and issue resolution. Requires Oracle HCM configuration, reporting, Excel, and technical troubleshooting experience.
Oracle HCM, Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint
Carpenter TechnologyNYSE: CRS: Manufactures and distributes high-performance specialty alloys and powders.
2+ YOEHigh school diploma required; technical degree preferred. Requires 2+ years with manufacturing processes and knowledge-based systems, object-oriented programming, AION Language, system analysis, testing, implementation, and support.
Arora Engineers: Provides infrastructure engineering, construction management, and smart technology solutions.
Experience in service desk or technical support; knowledge of Windows, Microsoft 365, identity, networking, VPNs, cloud operations, security, troubleshooting, documentation, and customer communication.
Windows 11 Professional, Windows Server 2019/2022, ManageEngine Endpoint Central, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Microsoft Office, Active Directory, Microsoft Entra ID, DNS, DHCP, TCP/IP, Cisco Meraki, Cisco AnyConnect VPN, Microsoft Azure, PowerShell
Check out this job at Deloitte, Delivery Analyst, Technical Change Management
Gilbert or Lake Mary or Mechanicsburg
HybridFull Time
Deloitte: Provides professional audit, consulting, advisory, and tax services.
1+ YOEBachelor's degree required; 1+ years supporting organizational change management deliverables; experience with communications, training, readiness and impact assessments; Microsoft Visio/PowerPoint/Word/Excel experience; ability to obtain security clearance; reside commutable to a Deloitte Center.
Microsoft Visio, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, SAP, Oracle, PeopleSoft, JD Edwards, Siebel, Salesforce.com, Workday, SuccessFactors
Main Line Health: Provides comprehensive hospital, specialty, and outpatient healthcare services.
3+ YOEBachelor's in technical/clinical field or equivalent+4 years; 3–4 years healthcare IT experience; PACs/cardiology application support preferred; CIIP/PARCA/ServiceNow preferred; strong communication skills.
Main Line Health: Integrated non-profit health system serving the Philadelphia suburbs.
3+ YOEBachelor's in technical/clinical field or equivalent +4 yrs, 3+ years healthcare IT support, PACS/cardiology app experience preferred, Microsoft Office proficiency, ServiceNow experience preferred, CIIP/PARCA preferred.
Boscov's: Operates a regional chain of full-service family department stores.
Communicate with stakeholders, document testable requirements (BRDs, user stories), use Jira, perform data and process analysis, work with SQL and databases, create technical/process diagrams, and support SDLC delivery; Python and retail experience preferred.
Jira, Microsoft Visio, Lucidchart, Draw.io, SQL, Python
Urban OutfittersNASDAQ: URBN: Multi-brand retail operator of lifestyle apparel and home goods.
2+ YOE2+ years logistics/distribution or related technical experience; knowledge of warehouse systems, data relationships, problem-solving, communication, and ability to support DC software and processes.
Manhattan Associates Warehouse Management System (WMS), WMS- AS400, WM / PkMS, Microsoft Office, Labor Management (LM), AL Systems, Vanderlande Industries, TGW Automation
BlackRockNYSE: BLK: Provides investment management and financial technology services globally.
0+ YOEBachelor’s degree in computer science, engineering, information systems, or equivalent experience; 0–3 years in production support or related technical roles; Linux/Unix, networking, monitoring, incident management, and automation familiarity.
IQVIANYSE: IQV: Provides clinical research and data analytics for pharmaceutical companies.
Bachelor's degree or equivalent experience; experience in client service or account support; strong technical aptitude, communication, analytical and problem-solving skills; experience with data or reporting tools a plus.