7 technical support analyst jobs at 6 companies in Gardner, MA
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IT Technical Support Analyst II
Woburn, Massachusetts, United States
OnsiteFull Time
Associate degree or equivalent, or 3–5 years of related experience; requires hardware, service desk, networking, operating system, database, troubleshooting, and customer support expertise.
Microsoft Windows, Microsoft Office, VEEAM, Microsoft Server
2w
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Technical ERP Systems Analyst
Haverhill or Lawrence
$90k-$105k/yr OnsiteFull Time
Advanced ERP systems analysis, database support, integrations, SQL and PL/SQL scripting, Linux job automation, Banner administration, business process analysis, and legal US work authorization required.
Ellucian Banner, Ellucian Degree Works, Nelnet Campus Commerce, SQL, PL/SQL, Linux, Crontab
1w
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End User Support
Norwood or Massachusetts
$25-$29/hr HybridFull Time
2+ YOERequires a valid driver's license, 2–4 years of technical support experience or an IT bachelor's preferred, troubleshooting skills, communication skills, and ability to travel to branch locations.
Microsoft Office, Microsoft 365, Microsoft OneDrive, Microsoft Teams, Windows 10, Windows 11, Android, iOS, Active Directory, Entra ID, Microsoft Intune, TCP/IP, WINS, DNS, DHCP, ServiceNow, Chrome, MDM
1mo
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Business Analyst II
Somerville, Massachusetts, United States
$75k-$110k/yr HybridFull Time
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
Gather and translate reporting requirements, support BI reporting lifecycle, validate solutions, create documentation, and collaborate with technical and business stakeholders.
Workfront, Epic, IPORT, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Structured Query Language (SQL)
2mo
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Customer Solutions Analyst II
Bethesda or Vancouver or Waltham
$49k-$77k/yr HybridFull Time
4+ YOE4+ years in technical support or support engineering for B2B software; troubleshooting APIs, integrations, CRM syncs; proficiency with browser developer tools, HAR files, log analysis, SQL; strong written/verbal communication.
ZoomInfo, browser developer tools, HAR files, Salesforce, HubSpot, SQL, Zendesk, Salesforce Service Cloud
3w
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Primary Systems Analyst
Burlington, Massachusetts, United States
$70k-$119k/yr OnsiteFull Time
0+ YOEExperience supporting Charles River IMS or similar investment management systems; knowledge of Microsoft SQL Server, Oracle or Sybase; strong customer service and troubleshooting; bachelor\u0002s degree preferred; 0-2 years technical experience.
Microsoft SQL Server, Oracle, Sybase, XML, Charles River IMS
2w
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Principal Systems Management Analyst - Epic Healthy Planet
Auburndale or United States
$113k-$193k/yr RemoteFull Time
7+ YOEEpic Healthy Planet certification,7+ years supporting Epic Healthy Planet/population health,3+ years Epic Cheers,5+ years leading cross-functional technical projects; expertise in workflow design, configuration, testing, and value-based care operations.
Epic Healthy Planet, Epic Cheers, MyChart, CRM