43 technical support analyst jobs at 34 companies in Joppatowne, MD
3w
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TECHNICAL SUPPORT ANALYST
Kennett Square, Pennsylvania, United States
OnsiteFull Time
2+ YOE2+ years technical support experience preferred; proficiency with Windows and macOS, Microsoft 365, Teams, SharePoint; strong customer service and ticket management skills.
Microsoft Windows, macOS, Microsoft 365, Teams, SharePoint, endpoint detection and response, point-of-sale
4d
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Technical Support Analyst II
Baltimore or Maryland or Washington
$29-$30/hr OnsiteFull Time
2+ YOEBachelor's degree or equivalent experience and at least 2 years of related experience. Requires technical troubleshooting, communication, prioritization, teamwork, and onsite support with travel to Maryland and DC locations.
6d
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Technical IT Support - Analyst
Bethesda, Maryland, United States
$70k-$75k/yr HybridFull Time
2+ YOEBachelor's degree plus 2 years or associate's degree plus 4 years of IT experience; application support, requirements analysis, documentation, testing, ITIL/Agile knowledge, communication skills, and ability to obtain Public Trust clearance.
Google AppSheet, Google Sites, Google Workspace, Microsoft 365, Microsoft SharePoint, Slack, ITIL, Agile, IT Service Management (ITSM), User Acceptance Testing (UAT), Commercial-off-the-Shelf (COTS), Government-off-the-Shelf (GOTS), Low-Code No-Code (LCNC)
6d
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Tier Three Technical Support
Aberdeen Proving Ground, Maryland, United States
OnsiteFull Time
5+ YOERequires 5+ years in IT or information assurance, TS/SCI clearance, Security+ certification, Windows and Linux experience, network troubleshooting, virtualization, containers, ITSM, and a bachelor's degree or equivalent experience.
Windows OS, Linux, LKVM, ESXi, Hyper-V, Docker, Podman, Kubernetes, JIRA Service Management, I-Help, Microsoft Office, Red Hat, SELinux, ACL, PAM, BASH, Puppet, YAML, TCP/IP, DHCP Server, DNS Server, PXE, Anaconda, Active Directory, Niagara Files, Public Key Infrastructure, Linux+, Microsoft Windows Certified Administrator, Red Hat Certified Administration
2w
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Technical IT Support - Analyst (Job 1418)
Bethesda, Maryland, United States
$70k-$75k/yr HybridFull Time
2+ YOEBachelor's degree plus 2 years or associate degree plus 4 years of relevant IT experience; COTS/GOTS application support, requirements translation, ITIL/Agile knowledge, strong communication, and ability to obtain Public Trust clearance.
Google AppSheet, Google Sites, Google Workspace, Microsoft 365, Microsoft SharePoint, Slack, ITIL, Agile, Commercial-off-the-Shelf (COTS), Government-off-the-Shelf (GOTS), User Acceptance Testing (UAT), IT Service Management (ITSM), LCNC
1mo
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Program Support Analyst
Silver Spring, Maryland, United States
HybridFull Time
Provide technical and administrative liaison services including preparing technical reports, coordinating working groups, analyzing technical data, maintaining intranet, and supporting fleet operations; travel anticipated.
2w
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IT Technical Analyst
Rockville or Virginia
HybridFull Time
3+ YOERequires 3–5 years of IT support experience, Windows and Microsoft 365 troubleshooting, directory and endpoint management, networking knowledge, ITSM experience, a driver's license, and willingness to travel.
Windows 10/11, Microsoft 365, Active Directory, Entra ID, Azure AD, Microsoft Intune, SCCM, TCP/IP, DNS, DHCP, VPN, Wi-Fi, ServiceNow, Freshdesk, Jira Service Management
2w
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IT Technical Analyst
Rockville or Virginia
HybridFull Time
3+ YOERequires 3–5 years of IT support experience, Windows and Microsoft 365 troubleshooting, directory and endpoint management, networking knowledge, ITSM experience, driver's license, and willingness to travel.
Windows 10/11, Microsoft 365, Active Directory, Entra ID, Azure AD, Microsoft Intune, SCCM, TCP/IP, DNS, DHCP, VPN, Wi-Fi, ServiceNow, Freshdesk, Jira Service Management, MSP, HIPAA
3d
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Production Support Analyst
Columbia, Maryland, United States
$120k-$140k/yr OnsiteFull Time
4+ YOERequires 4+ years supporting enterprise web solutions and 6+ years in technical disciplines, relational database querying, REST application knowledge, strong communication, and a computer science or related bachelor's degree.
Java EE, Spring, RDBMS, ORM, REST, HTTP, React, Microsoft Project, Microsoft Word, Microsoft Excel, Agile, SDLC
3d
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Tech Support Analyst - Warehouse
Aberdeen, Maryland, United States
$27-$34/hr OnsiteFull Time, Seasonal
1+ YOERequires 1–3 years of technical support experience, PC/Mac troubleshooting, networking knowledge, Windows and Mac OS support, mobile device management, ITSM experience, communication skills, and ability to lift 60 lbs.
Windows OS, Mac OS, Microsoft Office, Google Workspace, Zoom, Cisco AnyConnect, Box, Adobe Creative Cloud, TCP/IP, DNS, LAN, WAN, VPN, Android, Apple iOS, SOTI MobiControl, ITSM, ServiceNow, Cat6, Active Directory, ADB
3mo
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CONSTRUCTION TECHNOLOGY SUPPORT ANALYST
Annapolis Junction, Maryland, United States
$27-$34/hr OnsiteFull Time
0+ YOEEntry-level construction technology support role; technical support experience preferred; travel to customer sites; strong communication and troubleshooting skills.
GNSS, site positioning, machine control, diagnostic tools, computers, tablets
1mo
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Hybrid Support/Field Analyst
Baltimore, Maryland, United States
$50k/yr HybridFull Time
2+ YOE2+ years technical support or field service experience, knowledge of Windows and macOS, PSA ticketing experience, valid driver’s license, ability to travel to client sites, and willingness to join an on-call rotation.
Windows, macOS, ConnectWise, ServiceNow
2w
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IT Analyst / Technical Support Specialist
Lanham, Maryland, United States
$34-$41/hr OnsiteFull Time
Hardware maintenance or technical support preferred; familiarity with electromechanical maintenance, firmware and patch installation, documentation, scheduling, and communication required. U.S. citizenship and IRS MBI clearance required.
IBML FUSiON 8400, Microsoft SharePoint
1mo
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ERP Analyst
Elkton or Dallas
OnsiteFull Time
2+ YOE2+ years ERP analyst/support experience, strong business-process understanding (finance/supply chain/manufacturing), data analysis and reporting skills, excellent communication, ability to document technical requirements.
Odoo ERP, Sage 100, ScanForce, Mapadoc, Paya, SQL
1w
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Operations Support, Management Analyst
Aberdeen Proving Ground, Maryland, United States
$85k-$115k/yr OnsiteFull Time
3+ YOEBachelor's degree in business or a technical field, 3+ years of relevant analysis experience, active Secret clearance, and government operations, records, or management-analysis experience.
Microsoft SharePoint
2w
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Training & Administrative Analyst
Bethesda, Maryland, United States
OnsiteFull Time
Provide software training and support for legacy systems and Workday, create documentation, liaise between accounting and operations, advanced Microsoft Office skills, bilingual English/Spanish, prior admin or technical support experience preferred.
Workday, Microsoft Excel, Microsoft Word, Microsoft Outlook
1w
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FY27: Technical Business Analyst, Department of Business Information Services, 8 hrs/12 mos, Ad closes 8/25/26
Rockville, Maryland, United States
$41-$60/hr OnsiteFull Time
5+ YOEBachelor's degree and at least five years of product support and deployment experience, including business process management, change management, communications, and training.
PC
3w
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IS Analyst
Baltimore, Maryland, United States
$55k-$85k/yr OnsiteFull Time
2+ YOE2+ years IT support experience or CompTIA A+/Associate's degree; Windows and mobile OS proficiency; customer-focused technical support and hardware/software installation skills.
Windows 7, Windows 10, Windows 11, iOS, Android, TCP/IP, PC imaging solutions, Point of Sale (POS)
2mo
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Documentation, Programmatic, and Governance Support Analyst
Rockville, Maryland, United States
$97k-$165k/yr OnsiteFull Time
4+ YOEBA/Assoc/HS with corresponding experience (BA+4, Assoc+6, HS+8). Strong technical writing, program documentation, requirements traceability, stakeholder coordination, and proficiency with Microsoft Word/Excel/PowerPoint/Outlook. Must be U.S. person and able to obtain Secret clearance.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, SKED, PMSMIS
6d
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Senior Provisioning Analyst
Hanover, Maryland, United States
$66k-$94k/yr HybridFull Time
3+ YOEHigh school diploma or equivalent, 3–5 years in logistics, procurement, or supply support, ability to obtain security clearance, LMI database experience, technical drawing proficiency, and supply support knowledge.
RTX Eagle, Deltek Costpoint, Logistics Management Information (LMI)
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