13 technical support analyst jobs at 10 companies in Lowell, MA
3w
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Desktop Support Analyst
Boston, Massachusetts, United States
$77k-$112k/yr HybridFull Time
5+ YOEProvide desktop support including hardware configuration, troubleshooting, and ticketing; Windows 11, Office 365, SCCM experience; valid driver's license; 5+ years technical experience.
Windows 11, Microsoft Office 365, Microsoft System Center Configuration Manager (SCCM), ServiceNow, ITIL, SOX
1mo
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IT Tech Support Analyst, Epic
Boston or Massachusetts
$57k-$67k/yr HybridFull Time
2+ YOEExperience with Epic implementations, hardware and network troubleshooting, PowerShell, Active Directory, Okta, SharePoint, Kuiper MDM, OnBase, and Biscom; minimum 2 years technical support experience; bachelor's in CS/IT preferred.
Epic, Kuiper MDM, PowerShell, Command Line, Okta, Active Directory, Microsoft SharePoint, Microsoft Outlook, Microsoft Azure, Entra, Biscom, OnBase, Windows, Microsoft Office, Microsoft Power Platform, Microsoft Lists, Microsoft Forms, Microsoft Power Automate, Microsoft Power Apps, TCP/IP, DNS, DHCP, VPN
2w
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Technology Support Analyst (L2)
Boston, Massachusetts, United States
$69k-$103k/yr HybridFull Time
3+ YOE3+ years advanced technical support experience, proficiency with Microsoft Windows/365 apps, Active Directory, SCCM, Citrix VDI, VPN; strong troubleshooting, training, and customer-service skills.
Microsoft Windows, Microsoft 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft OneNote, Microsoft Teams, Microsoft SharePoint, Active Directory, SCCM, OSD Cloud, Autopilot enrollment, Citrix VDI, VPN
3w
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Desktop Support Analyst
Boston, Massachusetts, United States
$77k-$112k/yr OnsiteFull Time
5+ YOE5+ years IT experience, Windows 11, Microsoft Office 365, SCCM, PC hardware setup, strong troubleshooting, ServiceNow experience a plus, valid driver’s license, able to move 50 lb, technical diploma or equivalent.
Windows 11, Microsoft Office 365, Microsoft System Center Configuration Manager (SCCM), ServiceNow
1mo
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Aerospace QA Technical Analyst
Avon, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
2+ YOE2+ years in quality, manufacturing, or engineering (or Associate's degree preferred); familiarity with aerospace/OEM, ISO9001/AS9100/AS9102, drawing interpretation; support audits, FAI (AS9102), document control; U.S. work-eligibility required.
Exostar
1w
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Business Analyst II
Somerville, Massachusetts, United States
$75k-$110k/yr HybridFull Time
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
Gather and translate reporting requirements, support BI reporting lifecycle, validate solutions, create documentation, and collaborate with technical and business stakeholders.
Workfront, Epic, IPORT, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Structured Query Language (SQL)
2w
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Quality Analyst – Inspector
Boston, Massachusetts, United States
FieldFull Time
5+ YOEPerform on-site supplier inspections, contain nonconformances, ensure traceability, identify risks, and support rapid decisions; technical degree preferred and 5+ years supplier/manufacturing quality experience required.
1mo
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Endpoint Management Analyst
Boston, Massachusetts, United States
$73k-$80k/yr OnsiteFull Time
Provide advanced technical support and systems engineering for endpoint devices across Windows, macOS, iOS, and ChromeOS in academic and administrative environments.
Windows, macOS, iOS, ChromeOS
22h
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Associate Data Analyst
Portsmouth, New Hampshire, United States
$56k-$75k/yr HybridFull Time
1+ YOE1+ year related experience; ability to write procedures, execute SQL queries, perform QA, support reporting and system issue handling; strong communication and technical aptitude.
SQL, BENEFEDS, FLTCIP, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Visio, Microsoft Access, SSRS, Oracle, WebFOCUS, TOAD
1mo
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Customer Solutions Analyst II
Bethesda or Vancouver or Waltham
$49k-$77k/yr HybridFull Time
4+ YOE4+ years in technical support or support engineering for B2B software; troubleshooting APIs, integrations, CRM syncs; proficiency with browser developer tools, HAR files, log analysis, SQL; strong written/verbal communication.
ZoomInfo, browser developer tools, HAR files, Salesforce, HubSpot, SQL, Zendesk, Salesforce Service Cloud
5d
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Primary Systems Analyst
Burlington, Massachusetts, United States
$70k-$119k/yr OnsiteFull Time
0+ YOEExperience supporting Charles River IMS or similar investment management systems; knowledge of Microsoft SQL Server, Oracle or Sybase; strong customer service and troubleshooting; bachelor\u0002s degree preferred; 0-2 years technical experience.
Microsoft SQL Server, Oracle, Sybase, XML, Charles River IMS
6d
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Systems Engineering Analyst I - Logistics & Supportability
Tewksbury, Massachusetts, United States
$57k-$109k/yr OnsiteFull Time
0+ YOEU.S. citizen able to obtain DoD Secret clearance, university degree or equivalent, <2 years relevant experience, logistics/supportability analysis, provisioning, parts/spares analysis, technical data familiarity.
OPUS Suite, COMPASS, EAGLE, POWERLOG, SLICWave, Configuration Management (CM), Product Data Management (PDM)
6d
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Senior Systems Engineering Analyst - Logistics & Supportability
Tewksbury, Massachusetts, United States
$87k-$165k/yr OnsiteFull Time
5+ YOEU.S. citizen able to obtain DoD Secret clearance; university degree or equivalent with typically 5+ years (or advanced degree with 3+ years); experience in logistics, spares analysis, LORA, configuration/product data management, and technical data; mentoring and proposal support experience.
COMPASS, OPUS Suite, OPUS, EAGLE, POWERLOG, SLICWave