5 technical support analyst jobs at 5 companies in Madison, WI
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Support Analyst
Middleton or United States
$53k-$68k/yrHybridFull Time
Esker: AI-powered source-to-pay and order-to-cash automation software for finance, procurement, and customer service teams.
2+ YOERequires 2+ years in technical support, customer service, training, or account management; troubleshooting software and cloud platforms; professional communication; and an associate or bachelor's degree or equivalent experience.
Arrowhead PharmaceuticalsThe Nasdaq Global Select Market: ARWR: Public biopharmaceutical developing gene-silencing RNAi medicines for patients with intractable diseases.
1+ YOEBachelor's degree in IT, science, or related discipline; 1–2 years in pharmaceutical, biotechnology, CRO, and technical user support; clinical trial applications knowledge and Medidata Rave experience required.
Freshworks, ServiceNow, EDC, eTMF, IRT, SAS Analytics, Medidata Rave, Medidata Rave Cloud, CTMS, Spotfire, Business Objects, J-Review
Jones Dairy Farm: Seventh-generation family-owned meat manufacturer making all-natural breakfast meats for retail and foodservice customers.
2+ YOEBachelor's in computer science (or related), 2 years supporting process manufacturing, strong organizational and communication skills, hardware/software technical ability, knowledge of SQL, Office365/SharePoint, CRM/ERP, BI and SCADA platforms, and follows data security standards.
SQL, Microsoft Office365 Suite, Microsoft SharePoint, Microsoft CRM/Dynamics, SalesForce, Sage X3, ERP Systems, IBM Cognos Analytics, Microsoft PowerBI, Ignition, SCADA, Document Management systems
Exact SciencesNASDAQ: EXAS: Molecular diagnostics focused on cancer screening and tests.
5+ YOEManage and operate SAP BTP services, perform application support, configure solutions, troubleshoot issues, and collaborate with stakeholders. Requires 5+ years technical application/configuration experience.
SAP BTP, Cloud Foundry, Kyma, Cloud Connector, Destination Service, Integration Suite, HANA, Fiori, Joule, SAP Business AI, Microsoft Office
InsperityNYSE: NSP: Provides HR and business solutions.
Bachelor’s degree in computer science, management information systems, or related field required. Preferred experience includes system integration, HR, accounting, technical support, training, SQL or FoxPro databases, and customer relations.