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18 technical support analyst jobs at 15 companies in Wisconsin

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Enterprise Technical Support Analyst
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yr RemoteFull Time
Gainsight
Gainsight: Provides software for customer success, retention, and growth.
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
Zendesk, Gainsight CustomerOS, HTML, CSS, JavaScript, APIs, SkillJar
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Support Analyst
Middleton or United States
$53k-$68k/yr HybridFull Time
Esker
Esker: AI-powered source-to-pay and order-to-cash automation software for finance, procurement, and customer service teams.
2+ YOERequires 2+ years in technical support, customer service, training, or account management; troubleshooting software and cloud platforms; professional communication; and an associate or bachelor's degree or equivalent experience.
JavaScript, XML, JSON, relational databases
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Associate Technical Analyst
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Montana or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Missouri or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
$58k-$90k/yr RemoteFull Time
Highmark Health
Highmark Health: Provides health insurance and integrated medical care services.
Bachelor's in Information Systems or related (or equivalent experience). Support clinical applications and infrastructure, assist requirements/testing, collaborate with stakeholders. Preferred ITIL/TOGAF/Six Sigma/PMP. Travel 25-50%.
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I.T. Support Analyst
Oshkosh, Wisconsin, United States
OnsiteFull Time
General Beverage Sales Co.
General Beverage Sales Co.: Family-owned Wisconsin wholesale beverage distributor serving licensed retailers with beer, wine, spirits, and non-alcoholic drinks.
0+ YOEProvide technical assistance and troubleshoot hardware, software, and network issues; 0–2 years IT support experience preferred; knowledge of Windows and iOS; familiar with ITSM/ticketing; valid driver’s license and pass drug screen.
Windows, iOS, ITSM, Jamf, ticketing systems
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Senior Desktop Support Analyst
Wauwatosa, Wisconsin, United States
$76k-$84k/yr OnsiteFull Time
UW Credit Union
UW Credit Union: Member-owned, not-for-profit credit union providing banking, lending, and wealth-management services to Wisconsin communities.
4+ YOEAssociate degree in IT or equivalent experience, 4–5 years in infrastructure technology and technical support, analytical and problem-solving skills, and strong verbal, written, and technical diagramming skills.
Microsoft Intune, Microsoft Entra, Microsoft Teams Administration Center, Microsoft Teams Rooms Pro portal, Microsoft Active Directory, Apple macOS, Apple iOS, Apple iPadOS, ITSM, ITAM, Cisco
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4w
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Lead Decision Support Analyst
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Missouri or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
$94k-$151k/yr HybridFull Time
Highmark Health
Highmark Health: Provides health insurance and integrated medical care services.
7+ YOE7+ years experience in decision support/analytics, bachelor's in a related field, strong technical and communication skills, experience leading projects and working with large databases.
SAS, R, SQL, DB2, Teradata, Oracle, Microsoft Office, Business Objects, Cognos, Enterprise Guide
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3d
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Infrastructure Support Analyst
Marshfield, Wisconsin, United States
OnsiteFull Time
Roehl Transport
Roehl Transport: Family-owned American trucking carrier providing multimodal freight and logistics services to shippers.
Entry-level role for a recent college or technical school graduate requiring analytical, problem-solving, customer service, and Microsoft desktop technology troubleshooting skills.
Microsoft Desktop, Remote Desktop Services (RDS), Microsoft Office, Active Directory, DNS, DHCP, WINS, Office 365, Microsoft SharePoint, Windows 7, Windows 8, Windows 10, Cisco, Microsoft System Center Suite, VoIP
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1w
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Analyst, Clinical Support (temp to hire)
Pasadena or San Diego or Madison or Verona
$60k-$75k/yr OnsiteTemporary
Arrowhead Pharmaceuticals
Arrowhead PharmaceuticalsThe Nasdaq Global Select Market: ARWR: Public biopharmaceutical developing gene-silencing RNAi medicines for patients with intractable diseases.
1+ YOEBachelor's degree in IT, science, or related discipline; 1–2 years in pharmaceutical, biotechnology, CRO, and technical user support; clinical trial applications knowledge and Medidata Rave experience required.
Freshworks, ServiceNow, EDC, eTMF, IRT, SAS Analytics, Medidata Rave, Medidata Rave Cloud, CTMS, Spotfire, Business Objects, J-Review
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Associate Support Enablement Analyst
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$55k-$60k/yr RemoteFull Time
Gainsight
Gainsight: Provides software for customer success, retention, and growth.
2+ YOEBachelor's in Computer Science or 2+ years technical experience, strong written/verbal communication, problem-solving, troubleshooting, and ability to meet SLA targets.
Gainsight CustomerOS, Salesforce Apps, SQL
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2d
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Technical ERP Analyst
Minnesota or Albert Lea or Milwaukee or Palmyra
$85k-$95k/yr HybridFull Time
Mrs. Gerry's Kitchen
Mrs. Gerry's Kitchen: Private refrigerated-food manufacturer making salads and side dishes for retail grocers and foodservice customers.
2+ YOEBachelor’s degree required; 2+ years supporting, configuring, or implementing Business Central, Dynamics NAV, or comparable ERP preferred. Requires ERP troubleshooting, documentation, communication, and analytical skills.
Microsoft Dynamics 365 Business Central, Microsoft Dynamics NAV, Microsoft SQL Server, SQL, SSRS, JET Analytics, JET Reports, Power BI, EDI
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Business Systems Support / Analyst
Fort Atkinson, Wisconsin, United States
OnsiteFull Time
Jones Dairy Farm
Jones Dairy Farm: Seventh-generation family-owned meat manufacturer making all-natural breakfast meats for retail and foodservice customers.
2+ YOEBachelor's in computer science (or related), 2 years supporting process manufacturing, strong organizational and communication skills, hardware/software technical ability, knowledge of SQL, Office365/SharePoint, CRM/ERP, BI and SCADA platforms, and follows data security standards.
SQL, Microsoft Office365 Suite, Microsoft SharePoint, Microsoft CRM/Dynamics, SalesForce, Sage X3, ERP Systems, IBM Cognos Analytics, Microsoft PowerBI, Ignition, SCADA, Document Management systems
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4d
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Business Systems Analyst III
Oshkosh, Wisconsin, United States
$95k/yr HybridFull Time
Universities of Wisconsin
Universities of Wisconsin: A public university system providing higher education in Wisconsin.
3+ YOEThree or more years supporting enterprise administrative systems, gathering business requirements, writing functional specifications, coordinating testing, troubleshooting workflows and integrations, and communicating with technical and non-technical audiences.
PeopleSoft, PeopleSoft Campus Solutions, Banner, Workday Student, Ellucian
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1mo
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Senior Application Analyst - BTP Administration
Madison, Wisconsin, United States
$78k-$156k/yr HybridFull Time
Abbott
AbbottNYSE: ABT: Manufactures medical devices, diagnostics, and nutritional health products.
5+ YOEManage and operate SAP BTP services, perform application support, configure solutions, troubleshoot issues, and collaborate with stakeholders. Requires 5+ years technical application/configuration experience.
SAP BTP, Cloud Foundry, Kyma, Cloud Connector, Destination Service, Integration Suite, HANA, Fiori, Joule, SAP Business AI, Microsoft Office
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2w
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Senior IT Business Analyst
United States or British Columbia or United States or California or Colorado or Indiana or Michigan or Minnesota or Missouri or New Hampshire or New York or Nevada or Ohio or Pennsylvania or Utah or Vermont or Washington or Wisconsin or Wyoming
$89k-$105k/yr HybridFull Time
Vail Resorts
Vail ResortsNYSE: MTN: A premier mountain resort operating world-class destination resorts.
5+ YOERequires 5+ years of IT business analysis or production support, ITIL practices, SQL, SDLC, QA, technical troubleshooting, strong communication, and a bachelor's degree or relevant experience.
PowerShell, SQL Server, SSRS, SSIS, Aptos POS, CRM, MMS, Oracle Retail, Manhattan Associates, SAP, Silvon, ServiceNow, AS/400, DB2, SSAS, SAS, Tableau, Alteryx, Microsoft Excel, VBA, Ivanti, Jira, ITIL, SDLC, SQL
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Associate Software Implementation Analyst
Kingwood or Madison
HybridFull Time
Insperity
InsperityNew York Stock Exchange: NSP: Provides human resources and business performance solutions to businesses.
Bachelor’s degree in computer science, management information systems, or related field required. Preferred experience includes system integration, HR, accounting, technical support, training, SQL or FoxPro databases, and customer relations.
SQL, FoxPro
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1d
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Help Desk Analyst I - Full-Time 1st Shift
Milwaukee or Wisconsin
$65k/yr HybridFull Time
North Shore Healthcare
North Shore Healthcare: Operator of skilled nursing, post-acute, and senior living facilities.
1+ YOERequires 1–3 years in IT help desk, desktop, or technical support; Windows endpoints, Microsoft 365, ITSM ticketing, troubleshooting, escalation, and strong written and verbal communication skills.
Microsoft Windows, Microsoft 365, ITSM, HIPAA
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Help Desk Analyst I - Full-Time 1st Shift
Milwaukee or Wisconsin
FieldFull Time
North Shore Healthcare
North Shore Healthcare: Operator of skilled nursing, post-acute, and senior living facilities.
1+ YOERequires 1–3 years in IT help desk, desktop, or technical support; Microsoft Windows endpoints and Microsoft 365 experience; ITSM ticketing experience; troubleshooting, escalation, documentation, and communication skills.
Microsoft Windows, Microsoft 365, IT Service Management (ITSM)
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Business Systems Analysis Web Applications (Hartland, WI, US, 53029)
Hartland, Wisconsin, United States
OnsiteFull Time
Dorner Conveyors
Dorner ConveyorsNasdaq: CMCO: Public U.S. manufacturer of lifting, rigging, conveyance, and motion-control equipment serving industrial and commercial customers worldwide.
Implement, configure, and maintain CPQ (Dtools); analyze business processes; translate requirements into technical specs; configure product catalogs/pricing; test, troubleshoot, and support end users; manage CPQ projects.
Dtools, Driveworks, Microsoft Office
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