52 technical support analyst jobs at 41 companies in Mercerville, NJ
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Technical Support Analyst
New York or Spain
$50k-$1000k/yr HybridFull Time
3+ YOE3+ years in technical customer- or partner-facing support, hands-on with APIs, reading logs and writing SQL, strong communication and problem-solving skills.
SQL
3w
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Technical Support Analyst
New York City, New York, United States
$77k-$106k/yr OnsiteFull Time
3+ YOE3+ years technical/customer support experience in SaaS or fintech, troubleshooting APIs, ERPs and payment integrations; strong written communication and problem-solving; experience with ticketing systems.
NetSuite, Quickbooks, Stripe, HubSpot, Zendesk, Pylon, Slack, SQL, API, ERP
1mo
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Technical Support Analyst
New York, New York, United States
$62k-$78k/yr OnsiteFull Time
2+ YOEBachelor's degree required, minimum 2 years supporting Microsoft Windows/Microsoft Office environments, strong troubleshooting, customer service, ticketing/ITSM experience, ability to provide after-hours/on-call support and occasional coverage at satellite office.
Microsoft Windows, Microsoft Office, Teams, ITSM
1mo
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Technical Support Analyst
New York City, New York, United States
$90k-$115k/yr OnsiteFull Time
2+ YOE2+ years IT support/desktop engineering experience; strong troubleshooting across Windows/macOS/iOS, Microsoft 365, networking, printing, and hardware; familiarity with Active Directory, Intune/SCCM, Linux, and security tooling.
Windows, macOS, iOS, Microsoft 365, Intune, SCCM, Active Directory, Linux, EDR/MDR, SIEM, Netskope, Microsoft Defender, Arctic Wolf, AV/VC
2mo
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Technical Support Analyst (ICT)
Washington or New York or London
$95k-$120k/yr OnsiteFull Time
5+ YOE5+ years helpdesk/desktop support experience in an ITIL environment; strong PC/Mac, networking (WAN/LAN/TCP/IP/DNS/DHCP), Microsoft 365/Office 365, Microsoft Azure (Entra, Intune), MDM (JAMF), conferencing and endpoint support skills.
Microsoft Office 365, Microsoft Exchange Center, Microsoft Azure, Entra, Microsoft Intune, JAMF, Windows 11, macOS, HP, Brother, Canon, Zoom, Microsoft Teams, Polycom, Neat, Microsoft Authenticator, WAN, LAN, TCP/IP, DNS, DHCP
2mo
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Enterprise Technical Support Analyst
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yr RemoteFull Time
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
Zendesk, Gainsight CustomerOS, HTML, CSS, JavaScript, APIs, SkillJar
2mo
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QA & Technical Support Analyst (QA & Product Support) (Remote)
New York, New York, United States
RemoteFull Time
3+ YOE3+ years QA testing experience, customer support experience, strong written/verbal English, test plan creation, SDLC and QA methodology knowledge, ability to explain technical procedures, and familiarity with AI productivity tools.
Java VM, XML, TCP, Windows, Git, Codex, ChatGPT, FIX protocol
2mo
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Analyst III, Technical Support
Newtown, Pennsylvania, United States
OnsiteFull Time
5+ YOEBachelor's in CS/MIS (or equivalent experience), 5+ years relevant IT support experience, advanced troubleshooting, DB scripting, application support, and ability to create support documentation and reports.
1d
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Technical Services Analyst
Philadelphia, Pennsylvania, United States
OnsiteFull Time
2+ YOERequires 2+ years in desktop, technical, service desk, or endpoint support; Windows, Microsoft 365, Entra ID, Intune, Teams, mobile device, networking, troubleshooting, documentation, on-call, travel, and lifting capability.
Microsoft Windows, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Microsoft Office, iOS, Android, VPN, Microsoft Teams Rooms, Microsoft Intune, Microsoft Entra ID, Azure Active Directory, TCP/IP
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Technical Analyst
Jersey City, New Jersey, United States
$80k-$100k/yr OnsiteFull Time
2+ YOEBachelor’s degree or equivalent experience; 2–5 years in application development, systems or business analysis, or technology support; experience with enterprise applications, Java, SQL, SDLC, and development tools.
Java 17, Spring, Spring Boot, Spring Security, SQL, Oracle PL/SQL, Jenkins, Git, Bitbucket, Jira, Confluence, Microsoft 365, Microsoft SharePoint, TypeScript, JavaScript, Angular, React
3w
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EOC Support Analyst
Norristown or Saint Louis
$23/hr HybridFull Time
2+ YOEProvide 24/7 customer support, troubleshoot technical events, document and escalate tickets, type 50 WPM, and use Microsoft Office and Windows applications.
Microsoft Office, Windows
2mo
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Application Support Analyst
Hamilton, New Jersey, United States
HybridFull Time
L2 application support role requiring SQL ability, familiarity with log search (Splunk) and AWS desired, strong troubleshooting and customer service skills, and a bachelor\u0002s in a technical field or equivalent.
SQL, MySQL, Splunk, AWS
1d
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Site Support Analyst
Whitehouse Station, New Jersey, United States
$62k-$106k/yr OnsiteFull Time
3+ YOERequires 3–5 years of technical support experience, PC hardware knowledge, desktop tools proficiency, customer service skills, and technology communication ability. IT degree and certifications are preferred or advantageous.
Microsoft O365, Mac OS, Apple iOS, Active Directory, Microsoft products
1w
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Fleet IT Support Analyst
Seattle or New York City
$39-$42/hr HybridFull Time
Bachelor’s degree, CompTIA Network+ or CCNA, and 3–5 years of IT support experience. Requires technical troubleshooting, networking, security, communication skills, and a valid passport for international travel.
Starlink, OneWeb, VSAT, Jira, Active Directory, Microsoft Windows, macOS, iCafe, WAN, LAN, VPN, Microsoft Office Suite, Mitel, FSA
1mo
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Customer Support Services Analyst
Allentown, Pennsylvania, United States
OnsiteFull Time
2+ YOEProvide remote technical support for users; perform diagnostics, troubleshooting, incident escalation; 2 years PC/LAN or service desk experience preferred; associate degree in IT/CS or high school with comparable experience.
1mo
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Studio Application Tech Support
Brooklyn, New York, United States
$21-$50/hr OnsiteFull Time
1+ YOEMinimum 1 year IT/desktop/help-desk or digital capture support; ability to support macOS and Windows, Capture One, Adobe Creative Cloud, Microsoft 365; familiarity with professional camera systems, RAID/storage, networking, inventory management, and on-set client-facing support.
macOS, Windows, Capture One, Adobe Creative Cloud, Lightroom, Microsoft 365, RAID
3w
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URBN Retail IT Support Analyst
Philadelphia, Pennsylvania, United States
OnsiteFull Time
Understanding of Windows OS, basic networking, experience with IT ticketing/issue tracking, and strong written/verbal communication to translate technical steps for retail users.
Windows, IT ticketing systems, issue tracking software
2w
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Technical Lead
New York City, New York, United States
$100k-$130k/yr OnsiteFull Time
10+ YOEBachelor's degree required; 10+ years' experience; expertise with IBMS, WHATSOn or similar scheduling software, Windows, SQL, Oracle PL/SQL, and application support leadership.
Integrated Broadcast Management System (IBMS), WHATSOn, Windows, SQL, Oracle PL/SQL, Business Objects, Crystal Reports
2d
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Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd or Philadelphia
OnsiteContract
1+ YOEPreferred bachelor's degree in IT, information systems, computer engineering, or similar; 1+ year technical support experience; PC/laptop troubleshooting; Windows 10/11 and Office 365 experience.
Microsoft 365, Windows 10, Windows 11, Microsoft Office 365, PowerShell, Python
1d
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Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd or Philadelphia
OnsiteContract, Full Time
1+ YOEBachelor's degree in IT, information systems, computer engineering, or similar preferred; 1+ year technical support experience required; PC/laptop troubleshooting skills and Windows 10/11 and Office 365 experience required.
Microsoft 365, Windows 10, Windows 11, Office 365, PowerShell, Python
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