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TECHNICAL SUPPORT ANALYST
Kennett Square, Pennsylvania, United States
OnsiteFull Time
2+ YOE2+ years technical support experience preferred; proficiency with Windows and macOS, Microsoft 365, Teams, SharePoint; strong customer service and ticket management skills.
Microsoft Windows, macOS, Microsoft 365, Teams, SharePoint, endpoint detection and response, point-of-sale
2mo
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Technical Analyst (Senior, Mid, Associate Level)
Philadelphia, Pennsylvania, United States
HybridFull Time
1+ YOEIT analyst role across associate, technical, and senior levels; requires HS diploma or bachelor\u0002s with relevant IT experience, healthcare IT preferred, on-call and production support experience, strong analytical and communication skills.
1mo
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Technical Business Analyst
Baltimore, Maryland, United States
$85k-$105k/yr OnsiteFull Time
3+ YOE3+ years as a business analyst supporting applications, infrastructure, or security; experience with financial/portfolio systems (e.g., Addepar), data integrations, Agile, and project management tools; BS in IT/CS or related required; certifications preferred.
Addepar, Canoe Intelligence, Microsoft Project, Jira, Confluence, Atlassian Suite, GitHub, Redmine, Version One, Yodiz, Smartsheet, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Box.com
2w
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Tier Three Technical Support
Aberdeen Proving Ground, Maryland, United States
OnsiteFull Time
5+ YOETS/SCI clearance and US citizenship required; 5+ years IT experience; IAT II / Security+; experience with Linux/RedHat, Windows, virtualization, containerization, networking, scripting (BASH,Puppet), and AD; ability to mentor and produce technical reports.
Windows, Linux, LKVM, ESXi, HyperV, Docker, Podman, Kubernetes, JIRA Service Management, I-Help, Microsoft Office, SELinux, ACL, PAM, BASH, Puppet, YAML, TCP/IP, DHCP Server, DNS Server, PXE, Anaconda, Active Directory, Niagara Files, Public Key Infrastructure
2w
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Tier Three Technical Support
Aberdeen, Maryland, United States
$160k-$200k/yr OnsiteFull Time
5+ YOETS/SCI with CI polygraph, IAT II (Security+/equivalent), 5+ years IT experience, Windows/Linux proficiency, virtualization/containerization experience, ability to troubleshoot complex systems and create/close ITSM tickets.
Microsoft Windows, Linux, LKVM, ESXi, HyperV, Docker, Podman, Kubernetes, JIRA Service Management, Microsoft Office, RedHat, SELinux, ACL, PAM, BASH, Puppet, YAML, TCP/IP, DHCP, DNS, PXE, Anaconda, Active Directory, Niagara Files, Public Key Infrastructure
1d
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IS Support Analyst I
Philadelphia, Pennsylvania, United States
$26-$32/hr OnsiteFull Time
1+ YOE1+ year end-user or service desk support experience; High School/GED required; Technical diploma preferred; customer service, troubleshooting, TCP/IP and Microsoft software knowledge; CompTIA certifications preferred.
TCP/IP, Microsoft
1mo
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Hybrid Support/Field Analyst
Baltimore, Maryland, United States
$50k/yr HybridFull Time
2+ YOE2+ years technical support or field service experience, knowledge of Windows and macOS, PSA ticketing experience, valid driver’s license, ability to travel to client sites, and willingness to join an on-call rotation.
Windows, macOS, ConnectWise, ServiceNow
1w
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Management and Program Analyst (Technical Support Management Specialist)
Philadelphia, Pennsylvania, United States
$69k-$107k/yr OnsiteFull Time
1+ YOEAt least one year of specialized experience compiling, tracking, analyzing data; performing technical support using FAA policies; and preparing procedural or programmatic analyses.
1w
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URBN Retail IT Support Analyst
Philadelphia, Pennsylvania, United States
OnsiteFull Time
Understanding of Windows OS, basic networking, experience with IT ticketing/issue tracking, and strong written/verbal communication to translate technical steps for retail users.
Windows, IT ticketing systems, issue tracking software
2mo
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Cloud Security & Authorization Technical Analyst
Hanover, Maryland, United States
$85k-$141k/yr OnsiteFull Time
2+ YOELead cloud security A&A across IaaS, PaaS, SaaS; FedRAMP/RMF; IV&V; 3PAO support; RMF artifacts; collaborate with government teams.
AWS, Azure, GCP, ServiceNow, eCase, GRC tools
1w
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Senior Analyst, Technical Business Solutions
Philadelphia or Conshohocken
RemoteFull Time
4+ YOEBusiness analysis with 4+ years experience, liaising between business and IT, gathering and documenting requirements, testing support; understanding of IIBA and SAFe; Bachelor's in CS/IS/Business or equivalent experience.
Salesforce
3w
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ERP Analyst
Elkton or Dallas
OnsiteFull Time
2+ YOE2+ years ERP analyst/support experience, strong business-process understanding (finance/supply chain/manufacturing), data analysis and reporting skills, excellent communication, ability to document technical requirements.
Odoo ERP, Sage 100, ScanForce, Mapadoc, Paya, SQL
3w
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Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd, Pennsylvania, United States
OnsiteContract
1+ YOE1+ year technical support experience, PC/laptop hardware and software troubleshooting, Windows 10/11 and Microsoft 365/Office 365 experience; BS in IT-related field preferred; interest in PowerShell or Python.
Windows 10, Windows 11, Microsoft 365, Office 365, PowerShell, Python
3w
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Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd, Pennsylvania, United States
OnsiteFull Time
1+ YOEBS preferred,1+ year technical support experience,hardware/software installation and troubleshooting,Windows 10/11 and Microsoft/Office 365 experience,interest in PowerShell or Python,strong communication and problem-solving skills.
Microsoft 365, Office 365, Windows 10/11, PowerShell, Python
3w
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Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd, Pennsylvania, United States
OnsiteContract
1+ YOE1+ year technical support experience, PC/laptop hardware and software troubleshooting, Windows 10/11 and Microsoft 365/Office 365 proficiency, scripting interest in PowerShell or Python, BS in IT-related field preferred.
Microsoft 365, Windows 10/11, Microsoft Office 365, PowerShell, Python
2mo
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Enterprise Platforms Business Analyst
Camden, New Jersey, United States
$115k-$165k/yr OnsiteFull Time
6+ YOE6+ years as a Business Analyst for system/data integrations; experience with cloud platforms (Azure/SAP BTP); translate business needs into technical requirements; support SIT/UAT for integrations.
Microsoft Azure, SAP Business Technology Platform (SAP BTP), Azure DevOps
18h
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IS Analyst
Baltimore, Maryland, United States
$55k-$85k/yr OnsiteFull Time
2+ YOE2+ years IT support experience or CompTIA A+/Associate's degree; Windows and mobile OS proficiency; customer-focused technical support and hardware/software installation skills.
Windows 7, Windows 10, Windows 11, iOS, Android, TCP/IP, PC imaging solutions, Point of Sale (POS)
1mo
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URBN Desktop Analyst
Philadelphia, Pennsylvania, United States
OnsiteFull Time
Provide technical support for computers, mobile devices, printers, conferencing equipment; troubleshoot Windows, macOS, ChromeOS, iOS, Android; Microsoft Office 365 experience; strong communication and customer service skills.
Windows 10, macOS, ChromeOS, iOS, Android, Microsoft Office 365, Microsoft OneDrive, Microsoft SharePoint, Zoom
2w
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Test Analyst III
Edgewood, Maryland, United States
$95k-$125k/yr OnsiteFull Time
5+ YOEPerform systems engineering tasks including requirements analysis, architecture support, test planning, configuration management, and technical reviews; bachelor’s degree plus 5 years relevant experience (or associate with greater experience).
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MS Teams
1w
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IT Service Desk Analyst II
Towson, Maryland, United States
$58k-$94k/yr OnsiteFull Time
3+ YOEAssociates degree or equivalent technical experience; 3+ years technical support experience preferred; active CompTIA A+/Network+, MCP or MCSA; experience with Windows, Microsoft Office, Active Directory; desktop/laptop/tablet repair; own transportation; on-call support.
Windows 7, Windows 8.1, Windows 10, Microsoft Office, Microsoft Active Directory
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