27 technical support analyst jobs at 21 companies in Mount Laurel, NJ
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TECHNICAL SUPPORT ANALYST
Kennett Square, Pennsylvania, United States
OnsiteFull Time
Longwood Gardens: Operates a public botanical garden and provides horticultural education.
2+ YOE2+ years technical support experience preferred; proficiency with Windows and macOS, Microsoft 365, Teams, SharePoint; strong customer service and ticket management skills.
Microsoft Windows, macOS, Microsoft 365, Teams, SharePoint, endpoint detection and response, point-of-sale
Waste ManagementNYSE: WM: Provides waste collection, recycling, and environmental services in North America.
5+ YOEBachelor's in CS/MIS (or equivalent experience), 5+ years relevant IT support experience, advanced troubleshooting, DB scripting, application support, and ability to create support documentation and reports.
Brandywine Realty TrustNYSE: BDN: Owns and develops urban office and mixed-use real estate.
2+ YOERequires 2+ years in desktop, technical, service desk, or endpoint support; Windows, Microsoft 365, Entra ID, Intune, Teams, mobile device, networking, troubleshooting, documentation, on-call, travel, and lifting capability.
Microsoft Windows, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Microsoft Office, iOS, Android, VPN, Microsoft Teams Rooms, Microsoft Intune, Microsoft Entra ID, Azure Active Directory, TCP/IP
TierPoint: Provides data center colocation and managed cloud infrastructure services.
2+ YOEProvide 24/7 customer support, troubleshoot technical events, document and escalate tickets, type 50 WPM, and use Microsoft Office and Windows applications.
RevSpring: Provides patient engagement and payment solutions for healthcare providers.
L2 application support role requiring SQL ability, familiarity with log search (Splunk) and AWS desired, strong troubleshooting and customer service skills, and a bachelor\u0002s in a technical field or equivalent.
ChubbNYSE: CB: Provides property, casualty, and life insurance and reinsurance services globally.
3+ YOERequires 3–5 years of technical support experience, PC hardware knowledge, desktop tools proficiency, customer service skills, and technology communication ability. IT degree and certifications are preferred or advantageous.
Microsoft O365, Mac OS, Apple iOS, Active Directory, Microsoft products
Urban OutfittersNASDAQ: URBN: Multi-brand retail operator of lifestyle apparel and home goods.
Understanding of Windows OS, basic networking, experience with IT ticketing/issue tracking, and strong written/verbal communication to translate technical steps for retail users.
Windows, IT ticketing systems, issue tracking software
Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd or Philadelphia
OnsiteContract
Susquehanna International Group: Global quantitative trading and market making firm.
1+ YOEPreferred bachelor's degree in IT, information systems, computer engineering, or similar; 1+ year technical support experience; PC/laptop troubleshooting; Windows 10/11 and Office 365 experience.
Microsoft 365, Windows 10, Windows 11, Microsoft Office 365, PowerShell, Python
Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd or Philadelphia
OnsiteContract, Full Time
Susquehanna International Group: Global quantitative trading firm providing proprietary financial market liquidity.
1+ YOEBachelor's degree in IT, information systems, computer engineering, or similar preferred; 1+ year technical support experience required; PC/laptop troubleshooting skills and Windows 10/11 and Office 365 experience required.
Microsoft 365, Windows 10, Windows 11, Office 365, PowerShell, Python
Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd or Philadelphia
OnsiteFull Time
Susquehanna International Group: Global quantitative trading firm specializing in proprietary financial markets.
1+ YOEBachelor's degree preferred; 1+ year technical support experience required. Requires PC/laptop hardware and software troubleshooting, Windows 10/11 and Office 365 experience; PowerShell or Python scripting is a plus.
cloud, BYOD, Microsoft 365, Windows 10/11, PowerShell, Python, Microsoft Office 365
Campbell'sNasdaq: CPB: Manufacturer of branded soups, snacks, and beverage products.
6+ YOE6+ years as a Business Analyst for system/data integrations; experience with cloud platforms (Azure/SAP BTP); translate business needs into technical requirements; support SIT/UAT for integrations.
Microsoft Azure, SAP Business Technology Platform (SAP BTP), Azure DevOps
Imagine360: Provides self-funded health plan solutions for employers.
0+ YOEHigh school diploma or GED and 0–1 years of IT support, customer service, help desk, or technical support experience; equivalent education, internships, lab work, or hands-on training accepted.
Microsoft Windows, macOS, ManageEngine, Jira, Freshservice, ITIL, VPN, VoIP
Court Room Systems Support (Information Technology Analyst 2)
Trenton or New Jersey
$72k-$122k/yrHybridFull Time
New Jersey Judiciary: Provides judicial services and operates New Jersey's court system.
1+ YOEBachelor's degree in computer science, information technology, or related field plus one year of professional IT experience; requires technical troubleshooting, training, communication, travel, and lifting up to 75 pounds.
CourtSmart, Microsoft Office, Microsoft Outlook, Active Directory, Microsoft SharePoint, LinkedIn Learning, Microsoft Teams
Arora Engineers: Provides infrastructure engineering, construction management, and smart technology solutions.
Experience in service desk or technical support; knowledge of Windows, Microsoft 365, identity, networking, VPNs, cloud operations, security, troubleshooting, documentation, and customer communication.
Windows 11 Professional, Windows Server 2019/2022, ManageEngine Endpoint Central, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Microsoft Office, Active Directory, Microsoft Entra ID, DNS, DHCP, TCP/IP, Cisco Meraki, Cisco AnyConnect VPN, Microsoft Azure, PowerShell
CompoSecureNYSE: GPGI: Manufacturer of premium metal payment cards and security solutions.
2+ YOEAssociate's degree, 2–4 years in technical writing or manufacturing support, BOM and routing experience, ERP experience, Microsoft Office proficiency, and strong communication and prioritization skills.
Main Line Health: Provides comprehensive hospital, specialty, and outpatient healthcare services.
3+ YOEBachelor's in technical/clinical field or equivalent+4 years; 3–4 years healthcare IT experience; PACs/cardiology application support preferred; CIIP/PARCA/ServiceNow preferred; strong communication skills.
Main Line Health: Integrated non-profit health system serving the Philadelphia suburbs.
3+ YOEBachelor's in technical/clinical field or equivalent +4 yrs, 3+ years healthcare IT support, PACS/cardiology app experience preferred, Microsoft Office proficiency, ServiceNow experience preferred, CIIP/PARCA preferred.
CAI: Provides global IT services and contingent workforce management solutions.
3+ YOERequires 3+ years of technical support, help desk operations, ticketing systems, and P1/P2 incident resolution experience, plus strong customer service, communication, documentation, prioritization, and problem-solving skills.
P17 Solutions: Provides engineering, IT, and program management services to government agencies.
5+ YOE10+ MgmtBachelor's degree required; 5+ years federal/FAA program support and 10 years program management; experience in cost estimation, EVM, LCCE/IGCE, SQL, Tableau/Power BI, advanced Excel; ability to obtain Public Trust clearance.
BlackRockNYSE: BLK: Provides investment management and financial technology services globally.
0+ YOEBachelor’s degree in computer science, engineering, information systems, or equivalent experience; 0–3 years in production support or related technical roles; Linux/Unix, networking, monitoring, incident management, and automation familiarity.