54 technical support analyst jobs at 42 companies in Red Bank, NJ
4w
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Technical Support Analyst
New York or Spain
$50k-$1000k/yr HybridFull Time
3+ YOE3+ years in technical customer- or partner-facing support, hands-on with APIs, reading logs and writing SQL, strong communication and problem-solving skills.
SQL
4w
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Technical Support Analyst
New York City, New York, United States
$77k-$106k/yr OnsiteFull Time
3+ YOE3+ years technical/customer support experience in SaaS or fintech, troubleshooting APIs, ERPs and payment integrations; strong written communication and problem-solving; experience with ticketing systems.
NetSuite, Quickbooks, Stripe, HubSpot, Zendesk, Pylon, Slack, SQL, API, ERP
1mo
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Technical Support Analyst
New York City, New York, United States
$90k-$115k/yr OnsiteFull Time
2+ YOE2+ years IT support/desktop engineering experience; strong troubleshooting across Windows/macOS/iOS, Microsoft 365, networking, printing, and hardware; familiarity with Active Directory, Intune/SCCM, Linux, and security tooling.
Windows, macOS, iOS, Microsoft 365, Intune, SCCM, Active Directory, Linux, EDR/MDR, SIEM, Netskope, Microsoft Defender, Arctic Wolf, AV/VC
2mo
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Technical Support Analyst (ICT)
Washington or New York or London
$95k-$120k/yr OnsiteFull Time
5+ YOE5+ years helpdesk/desktop support experience in an ITIL environment; strong PC/Mac, networking (WAN/LAN/TCP/IP/DNS/DHCP), Microsoft 365/Office 365, Microsoft Azure (Entra, Intune), MDM (JAMF), conferencing and endpoint support skills.
Microsoft Office 365, Microsoft Exchange Center, Microsoft Azure, Entra, Microsoft Intune, JAMF, Windows 11, macOS, HP, Brother, Canon, Zoom, Microsoft Teams, Polycom, Neat, Microsoft Authenticator, WAN, LAN, TCP/IP, DNS, DHCP
2mo
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Enterprise Technical Support Analyst
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yr RemoteFull Time
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
Zendesk, Gainsight CustomerOS, HTML, CSS, JavaScript, APIs, SkillJar
2mo
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QA & Technical Support Analyst (QA & Product Support) (Remote)
New York, New York, United States
RemoteFull Time
3+ YOE3+ years QA testing experience, customer support experience, strong written/verbal English, test plan creation, SDLC and QA methodology knowledge, ability to explain technical procedures, and familiarity with AI productivity tools.
Java VM, XML, TCP, Windows, Git, Codex, ChatGPT, FIX protocol
2mo
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Analyst III, Technical Support
Newtown, Pennsylvania, United States
OnsiteFull Time
5+ YOEBachelor's in CS/MIS (or equivalent experience), 5+ years relevant IT support experience, advanced troubleshooting, DB scripting, application support, and ability to create support documentation and reports.
2w
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Technical Analyst
Jersey City, New Jersey, United States
$80k-$100k/yr OnsiteFull Time
2+ YOEBachelor’s degree or equivalent experience; 2–5 years in application development, systems or business analysis, or technology support; experience with enterprise applications, Java, SQL, SDLC, and development tools.
Java 17, Spring, Spring Boot, Spring Security, SQL, Oracle PL/SQL, Jenkins, Git, Bitbucket, Jira, Confluence, Microsoft 365, Microsoft SharePoint, TypeScript, JavaScript, Angular, React
3d
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Technical Analyst (Contractor)
New York City, New York, United States
$28-$35/hr OnsiteContract
Requires IT support and troubleshooting experience with Windows, Microsoft 365, MFA, SSO, endpoint devices, ITSM platforms, Active Directory, Entra ID, and SLA-based incident management; certifications preferred.
Microsoft Windows, Microsoft 365, Multi-Factor Authentication (MFA), Single Sign-On (SSO), TeamViewer, ServiceNow, Jira Service Management, Remedy, Active Directory, Microsoft Entra ID (Azure Active Directory), Microsoft Intune, ITIL
1d
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Client Support Analyst
Canada or New York City or Durham or London or Edinburgh or Timisoara or North America or Europe
RemoteFull Time
1+ YOERequires 1+ year in technical support or a client-facing technology role, strong communication and organization, and familiarity with Linux, SQL, Python or Perl, and support ticketing platforms.
Linux, SQL, Python, Perl, Salesforce, Zendesk, Jira, Git, Kibana, HTML, CSS, Chrome, Firefox, Edge, Microsoft Excel
4d
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Tech Support Analyst - NYC (onsite)
New York City, New York, United States
$21-$50/hr OnsiteFull Time
1+ YOERequires 1+ year each in customer support, Windows environments, enterprise ticketing and asset tracking systems, face-to-face customer service, and troubleshooting; Microsoft Office proficiency and high school diploma/GED.
Windows, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Apple, ITSM Remedy, ServiceNow
1d
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Site Support Analyst
Whitehouse Station, New Jersey, United States
$81k-$91k/yr OnsiteFull Time
3+ YOERequires 3–5 years of technical support experience, PC hardware and desktop tools knowledge, customer service and communication skills; bachelor's degree and multiple IT certifications are preferred.
Microsoft Office 365, Mac OS, Apple iOS, Active Directory, Microsoft products
2mo
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Application Support Analyst
Hamilton, New Jersey, United States
HybridFull Time
L2 application support role requiring SQL ability, familiarity with log search (Splunk) and AWS desired, strong troubleshooting and customer service skills, and a bachelor\u0002s in a technical field or equivalent.
SQL, MySQL, Splunk, AWS
22h
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Senior Technical Business Analyst
New York City, New York, United States
$200k-$225k/yr HybridFull Time
Bachelor’s degree and extensive asset management or financial services technology experience required, with SQL, Eagle Accounting, Security Master, testing, requirements documentation, production support, and Agile/SDLC expertise.
Eagle Accounting, Security Master, SQL, Microsoft Copilot, Agile, SDLC
1mo
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Kinetic ERP Developer / Technical Analyst
Elmwood Park, New Jersey, United States
HybridFull Time
5+ YOEBachelor\u0002s required (or equivalent experience), 5+ years ERP technical/developer experience, proficiency with SQL, experience building ERP objects and supporting implementations; Epicor Kinetic experience preferred.
Epicor Kinetic, BAQs, Application Studio, SQL
3w
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Yardi Support Analyst
New York City, New York, United States
$125k-$175k/yr OnsiteFull Time
3+ YOERequires 3–5 years of Yardi experience, a bachelor's degree in computer science or a related field, Microsoft SQL Database management and SSRS reporting experience, and strong analytical, technical, communication, and reporting skills.
Yardi, Microsoft Excel, GoToMeeting, WebEx, Microsoft SQL Server, SSRS, Microsoft Office Suite, SQL, Rent Café, Rent Maximizer, Procure to Pay
2w
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Fleet IT Support Analyst
Seattle or New York City
$39-$42/hr HybridFull Time
Bachelor’s degree, CompTIA Network+ or CCNA, and 3–5 years of IT support experience. Requires technical troubleshooting, networking, security, communication skills, and a valid passport for international travel.
Starlink, OneWeb, VSAT, Jira, Active Directory, Microsoft Windows, macOS, iCafe, WAN, LAN, VPN, Microsoft Office Suite, Mitel, FSA
2mo
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Studio Application Tech Support
Brooklyn, New York, United States
$21-$50/hr OnsiteFull Time
1+ YOEMinimum 1 year IT/desktop/help-desk or digital capture support; ability to support macOS and Windows, Capture One, Adobe Creative Cloud, Microsoft 365; familiarity with professional camera systems, RAID/storage, networking, inventory management, and on-set client-facing support.
macOS, Windows, Capture One, Adobe Creative Cloud, Lightroom, Microsoft 365, RAID
3w
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Technical Lead
New York City, New York, United States
$100k-$130k/yr OnsiteFull Time
10+ YOEBachelor's degree required; 10+ years' experience; expertise with IBMS, WHATSOn or similar scheduling software, Windows, SQL, Oracle PL/SQL, and application support leadership.
Integrated Broadcast Management System (IBMS), WHATSOn, Windows, SQL, Oracle PL/SQL, Business Objects, Crystal Reports
1w
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Senior AI Builder and Analyst, Customer Support
Vancouver or Toronto or Calgary or Burnaby or Dublin or Manchester or Sydney or Barcelona or Bogotá or London or New York City
$108k-$146k/yr HybridFull Time
4+ YOERequires 4+ years in contact center or SaaS support, hands-on AI workflow or tool building, reporting and visualization skills, WFM and QA metrics knowledge, and ability to translate technical work for nontechnical stakeholders.
Looker, Salesforce, Microsoft Excel, Google Sheets, SQL, Talkdesk, Service Cloud
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