Management and Program Analyst (Technical Support Management Specialist)
Ronkonkoma, New York, United States
$107k-$165k/yrOnsiteFull Time
Federal Aviation Administration: Regulates civil aviation and manages national air traffic systems.
1+ YOESpecialized experience performing management studies and program analysis, producing aeronautical charts and maps, analyzing and verifying data, preparing briefing materials and reports, and tracking program trends.
DentsuTokyo Stock Exchange: 4324: Providing global advertising, digital marketing, and media communications services.
1+ YOE1–3 years IT or technical support experience; strong customer service, communication, analytical and problem-solving skills; basic PC hardware/software knowledge; eagerness to learn.
ServiceNow, Cherwell, Claude, ChatGPT, Gemini, Microsoft Power Automate, UiPath, Nexthink
NYC Health + Hospitals: The largest municipal health care system in the US.
1+ YOECollecting and documenting business and clinical requirements for clinical information systems; translating user needs into technical specifications; supporting testing, deployments, and training.
Metropolitan Transportation Authority: Operates public transportation systems in the New York region.
3+ YOEProvide 24/7 technical support and monitoring for Positive Train Control systems; Windows Server/Desktop, Active Directory, SAN, VMware experience; valid driver’s license; 3+ years systems administration experience.
Windows Server, Windows Desktop, VMware, Windows Active Directory Services, Storage Area Network (SAN), Positive Train Control (PTC) Network Management System, Microsoft Office, AutoCAD, Visio