28 technical support analyst jobs at 23 companies in Venus, TX
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Technical Support Analyst
Fort Worth or Irving
OnsiteFull Time
FDH Aero: Global supply chain and component distributor for aerospace industries
3+ YOEBachelor's or equivalent experience,3+ years supporting Microsoft desktop users,helpdesk/networking support,customer service,Active Directory,VOIP,O365 and basic networking knowledge.
Microsoft O365 Suite, Call Center unity, Active Directory, VOIP, TCIP, LAN/WAN
Printpack: Manufacturer of flexible and rigid packaging solutions.
Provide Tier 1/2 IT support for plant operations, troubleshoot hardware and networks, support Microsoft Office 365/Windows 10/SharePoint/Access, administer Active Directory, and perform imaging, software installs, and preventive maintenance.
Microsoft Office 365, Windows 10, SharePoint, Microsoft Access, Active Directory, WAN, LAN, VPN, RF scanners
Fairweather: Provides remote medical, safety, and logistics support for Alaskan industries.
High school diploma/GED required. Preferred 2+ years help desk experience. Troubleshoot Windows, Office 365, macOS, Adobe, AV tools; ticket/chat/phone support. Certifications (CompTIA A+, Network+, MCP/MCDST, MCSA) beneficial. Must pass background checks and be eligible for government security clearance. Valid driver's license and reliable vehicle ...
Microsoft Windows, Microsoft Office 365, Adobe, Apple macOS, Sophos
Doyon Technology Group: Management overseeing a portfolio of IT technology enterprises.
2+ YOE2+ years in technical help desk; high school diploma or GED; some college preferred; ability to troubleshoot hardware, software, and network issues.
Windows OS, Office 365, AV software, Microsoft Office
Amatriot Group: Provides IT consulting and mission-critical technology support services.
4+ YOE4+ years as technical business analyst supporting Agile projects; SQL, Oracle, SQL Server experience; JIRA use; data analysis; writing business, technical and data lineage documents.
Technical Product Support Analyst, Senior (Finance)
Atlanta or Dallas
RemoteFull Time
Infor: Provides industry-specific cloud enterprise software for global businesses.
Experience supporting complex financial software, C++/C# and SQL knowledge, escalation management, customer communication and virtual troubleshooting; legal authorization to work in the U.S. required.
C++, C#, SQL, Infor FSM, Infor Landmark Pattern Language (LPL)
First Command Financial Services: Financial planning, banking, and insurance for military families.
3+ YOEBachelor's or equivalent experience with 3+ years in IT call centers or systems, advanced Microsoft/Windows knowledge, strong troubleshooting, ticketing, and communication skills.
San Diego or Tampa or Dallas or Denver or Irvine or Knoxville
$80k-$100k/yrOnsiteFull Time
APTIM: Provides environmental, resilience, and infrastructure engineering solutions.
4+ YOEBachelor's in CS/IT/Engineering,4+ years in data analytics/software support/EMIS roles,BI and SQL experience,MS Office proficiency,technical writing and stakeholder requirements skills.
Power BI, Tableau, Enablon, Cority, Intelex, Velocity, Locus, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, Microsoft OneDrive, SQL, JSON, Rest API, XML, Python, .NET, C#, C++, Java, JavaScript, HTML, CSS, AWS, Google Cloud, Azure, SSO, AI, Machine Learning
Orion180: Provides homeowners insurance policies through an innovative technology platform.
2+ YOEL2/L3 escalation owner for connected device portfolio; 2+ years technical/product support; bachelor's in technical field or equivalent experience preferred; U.S. citizen or green card required; experience with ticketing platforms and reporting tools.
OmniDesk, Zendesk, ServiceNow, Power BI, Microsoft Excel
American Excelsior Company: Produces engineered foam, wood fiber, and erosion control solutions.
Bachelor's degree in MIS/Analytics/Information Systems/Data Science, strong Power BI, SQL, and Excel skills, experience with enterprise systems, analytical problem-solving, and ability to communicate technical concepts to non-technical users.
Power BI, Microsoft Excel, SQL, Cyberquery, Infor Syteline, UKG, ShopTrak, Python, DAX, Power Query (M), Jira, FreshService, HelpDesk, ERP, HRIS, MES, CRM
Westwood Professional Services: Engineering and design services for infrastructure and energy projects.
2+ YOE2+ years CAD production/support experience with proficiency in AutoCAD and/or Civil 3D; associate degree or technical certification preferred; strong troubleshooting, organizational, and communication skills.
AutoCAD, Civil 3D, Sheet Set Manager (SSM), Autodesk
Holland & Knight: Global law firm providing legal and lobbying services.
2+ YOEBachelor's degree, 2+ years related experience, PC configuration/troubleshooting, knowledge of data transfer, data privacy, iManage/Milan/ServiceNow, Active Directory, Windows Server, virtualization, and client technical support.
iManage, Milan, ServiceNow, Windows Office Suite, Microsoft Office Suite, Windows Server, Active Directory, FTP, Windows File Share Administration
Zones: Global provider of end-to-end IT solutions and managed services.
2+ YOEAssociates degree preferred, 2+ years technical support experience, strong problem-solving and communication, ability to troubleshoot hardware/software, configure email, and use ticketing systems.
Microsoft Outlook, Microsoft Windows, Mac OS, Microsoft O365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Google Workspace, Google Meet, Logitech, EDR
Ensign ServicesNASDAQ: ENSG: Provides administrative and clinical support to post-acute healthcare facilities.
1+ YOEProvide phone and ticketed IT support, troubleshoot Windows desktops, laptops, printers, Citrix and productivity apps; 1+ year technical support experience preferred; strong communication and prioritization skills; background check required.
Citrix, PointClickCare, Net Health, Workday, Windows 10, Microsoft Office (2013/2016/2019), Exchange, Active Directory
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
0+ YOEBachelor's in a technical field required, minimum cumulative GPA 3.0, 0-2 years relevant experience (internships/projects accepted); ability to gather requirements, support applications, integrate systems, and perform testing.
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
2+ YOE2+ years relevant experience, bachelor's degree preferred, strong analytical and problem-solving skills, SQL querying, API familiarity, ability to write technical requirements and support SDLC, experience with Jira/Confluence/GitHub/Postman/Kafka.
SQL, Atlassian JIRA, Atlassian Confluence, GitHub, Postman, Kafka, Enterprise Data Warehouse, Fiserv, Microsoft Excel, Microsoft Word, Microsoft Visio, Microsoft SharePoint
Velocity: Provides managed voice, data, and network infrastructure solutions.
3+ YOEProvide Tier 1 technical support for desktops, hardware, software and connectivity; strong Windows and basic networking knowledge (DHCP, DNS, NAT, subnets); customer service and ticketing skills; 3+ years experience or related degree.