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38 technical support analyst jobs at 29 companies in Wayne, NJ

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Technical Support Analyst
New York, New York, United States
$62k-$78k/yr OnsiteFull Time
Herrick, Feinstein
Herrick, Feinstein: Provides legal services for businesses and private clients.
2+ YOEBachelor's degree required, minimum 2 years supporting Microsoft Windows/Microsoft Office environments, strong troubleshooting, customer service, ticketing/ITSM experience, ability to provide after-hours/on-call support and occasional coverage at satellite office.
Microsoft Windows, Microsoft Office, Teams, ITSM
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1w
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Technical Support Analyst
New York City, New York, United States
$90k-$115k/yr OnsiteFull Time
Garda Capital Partners
Garda Capital Partners: Provides fixed income investment strategies for institutional investors.
2+ YOE2+ years IT support/desktop engineering experience; strong troubleshooting across Windows/macOS/iOS, Microsoft 365, networking, printing, and hardware; familiarity with Active Directory, Intune/SCCM, Linux, and security tooling.
Windows, macOS, iOS, Microsoft 365, Intune, SCCM, Active Directory, Linux, EDR/MDR, SIEM, Netskope, Microsoft Defender, Arctic Wolf, AV/VC
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1mo
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Technical Support Analyst (ICT)
Washington or New York or London
$95k-$120k/yr OnsiteFull Time
Brunswick Group
Brunswick Group: Provides strategic advisory services for high-stakes corporate communications.
5+ YOE5+ years helpdesk/desktop support experience in an ITIL environment; strong PC/Mac, networking (WAN/LAN/TCP/IP/DNS/DHCP), Microsoft 365/Office 365, Microsoft Azure (Entra, Intune), MDM (JAMF), conferencing and endpoint support skills.
Microsoft Office 365, Microsoft Exchange Center, Microsoft Azure, Entra, Microsoft Intune, JAMF, Windows 11, macOS, HP, Brother, Canon, Zoom, Microsoft Teams, Polycom, Neat, Microsoft Authenticator, WAN, LAN, TCP/IP, DNS, DHCP
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Enterprise Technical Support Analyst
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yr RemoteFull Time
Gainsight
Gainsight: Provides software for customer success, retention, and growth.
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
Zendesk, Gainsight CustomerOS, HTML, CSS, JavaScript, APIs, SkillJar
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Technical Support Analyst Levels 1 - 5
New York City, New York, United States
$59k-$128k/yr OnsiteFull Time
Metropolitan Transportation Authority
Metropolitan Transportation Authority: Operates public transportation systems in the New York region.
0+ YOEProvide on-site and remote technical support for desktop, mobile, telephony, printers, and networked systems; troubleshoot, deploy, and maintain hardware/software; valid driver's license and relevant IT experience required depending on level.
ServiceNow, ARS, AirWatch, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, UCaaS
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4w
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QA & Technical Support Analyst (QA & Product Support) (Remote)
New York, New York, United States
RemoteFull Time
Esprow
Esprow: Automated testing and compliance platform for global financial markets.
3+ YOE3+ years QA testing experience, customer support experience, strong written/verbal English, test plan creation, SDLC and QA methodology knowledge, ability to explain technical procedures, and familiarity with AI productivity tools.
Java VM, XML, TCP, Windows, Git, Codex, ChatGPT, FIX protocol
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1mo
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Technical Support Analyst, Visual Lease – Iselin, New Jersey
Iselin, New Jersey, United States
$60k-$65k/yr OnsiteFull Time
CoStar Group
CoStar GroupNASDAQ: CSGP: Global provider of commercial and residential real estate data.
Bachelor's degree required; strong customer service and written/verbal communication; troubleshoot Windows applications and SaaS; maintain Salesforce CRM; SQL experience preferred; willingness for occasional after-hours/on-call work.
Salesforce, SQL, Windows
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Desktop Support Analyst
Baltimore or La Jolla or New York
$60k-$65k/yr HybridFull Time
StepStone Group
StepStone GroupNASDAQ: STEP: Global investment firm specializing in private market asset management.
1+ YOE1-3 years technical support experience, 4-year college degree required, proficiency with Windows 11, Office 365, Active Directory, Exchange, Windows Server, Entra ID; strong customer service, troubleshooting, and documentation skills; ServiceNow and Crestron experience a plus.
Microsoft Windows 11, Microsoft Office 365, Microsoft Copilot, Microsoft Active Directory, Microsoft Exchange, Microsoft Windows Server, Entra ID, ServiceNow, Crestron
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eDiscovery & Data Solutions Technical Analyst
Chicago or Irvine or Los Angeles or New York or San Francisco or Washington
$78k-$119k/yr OnsiteFull Time
Crowell & Moring
Crowell & Moring: International law firm providing litigation and corporate legal services.
2+ YOEBachelor's in computer science or equivalent, 2+ years eDiscovery/litigation support experience, advanced knowledge of Relativity and litigation tools, MS Access/Excel/SQL skills, strong communication and problem-solving.
Relativity, RelOne, Concordance, Sightline, West Case Notebook, Casemap, Everchron, Ready Suite, Nuix, Brainspace, eCapture, Clearwell, Smartsheet, Microsoft OneNote, Microsoft Access, Microsoft Excel, SQL
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1w
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Kinetic ERP Developer / Technical Analyst
Elmwood Park, New Jersey, United States
HybridFull Time
Smiths Group
Smiths GroupLondon Stock Exchange: SMIN: Engineers specialized technologies for energy, security, and aerospace markets.
5+ YOEBachelor\u0002s required (or equivalent experience), 5+ years ERP technical/developer experience, proficiency with SQL, experience building ERP objects and supporting implementations; Epicor Kinetic experience preferred.
Epicor Kinetic, BAQs, Application Studio, SQL
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1mo
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Systems Production Support Analyst
Englewood Cliffs, New Jersey, United States
RemoteFull Time
Blue Sage Solutions
Blue Sage Solutions: Provides cloud-based digital mortgage lending and servicing software platforms.
2+ YOEBachelor's in information systems or related (or documented work), 2+ years technical/production support, 2+ years mortgage domain experience, SQL/Database Replication knowledge, database review/configuration experience, help-desk and log review experience.
SQL
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3w
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Studio Application Tech Support
Brooklyn, New York, United States
$21-$50/hr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
1+ YOEMinimum 1 year IT/desktop/help-desk or digital capture support; ability to support macOS and Windows, Capture One, Adobe Creative Cloud, Microsoft 365; familiarity with professional camera systems, RAID/storage, networking, inventory management, and on-set client-facing support.
macOS, Windows, Capture One, Adobe Creative Cloud, Lightroom, Microsoft 365, RAID
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3mo
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ERP Analyst
Brooklyn, New York, United States
$95k-$100k/yr OnsiteFull Time
Brooklyn Public Library
Brooklyn Public Library: Provides free public library services and community education programs.
2+ YOEMaintain and enhance ERP (Workday/Lawson) supporting Finance and HR; provide functional/technical support, security, integrations, and reporting.
Workday, Lawson, SQL, Excel
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2mo
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Systems Analyst
New York, New York, United States
$90k-$105k/yr HybridFull Time
Wachtell, Lipton, Rosen & Katz
Wachtell, Lipton, Rosen & Katz: Provides legal counsel for complex corporate transactions and litigation.
1+ YOEProvide IT support for Firm software/hardware, manage incidents, onsite and remote support; 1-3 years in technical environment; Windows/Mac, AD/Exchange, legal apps.
Windows 10, Windows 11, Office 2016, Office 365, iManage, Litera, Payne, MS Exchange, Active Directory, Intune, ServiceNow, PowerShell, CMD, RDP, VPN, F5, GlobalProtect, Audio/Visual systems, MAC systems, Printer hardware, Mobile devices
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2w
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Sr. CPQ Business Analyst, Revenue Technology
Franklin Lakes or Arkansas or California or Colorado or Connecticut or Delaware or Florida or Idaho or Illinois or Indiana or Iowa or Wyoming or Kansas or Kentucky or Montana or Louisiana or Maine or Maryland or Massachusetts or Michigan or Minnesota or Mississippi or Missouri or Nebraska or Nevada or Ohio or Oklahoma or Oregon or Pennsylvania or Tennessee or Texas or Utah or Vermont or Virginia or Washington or Alabama or Arizona
RemoteFull Time
BD
BDNYSE: BDX: Manufactures medical devices, surgical instruments, and pharmacy automation systems.
5+ YOEBachelor's degree, 5+ years as a business analyst supporting CPQ/quote-to-cash, SAFe/Agile experience, experience with CPQ platforms (Oracle, Conga, Salesforce) and interacting with business and technical partners; ~10% travel.
SAFe, Oracle CPQ, Conga, Apttus CLM, Salesforce CPQ, SharePoint, Bids & Tenders
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1mo
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Fleet Analyst
New York, New York, United States
HybridFull Time
Atlantic Tomorrow's Office
Atlantic Tomorrow's Office: Provides managed IT services and office technology solutions.
1+ YOEDeploy and maintain print monitoring tools, analyze fleet performance data, ensure reporting and billing accuracy, provide customer onboarding and technical support; experience with FMAudit/PrintAnista/MPS Monitor/PrintFleet/WebJetAdmin preferred.
FMAudit, MPS Monitor, PrintAnista, PrintFleet, WebJetAdmin, HP Security, E-Info Portal, ERP System
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1w
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Sr. Spclst , Technical Product Management, Business Analyst, Launch Planning
North Wales or Rahway
$117k-$184k/yr HybridFull Time
Merck & Co.
Merck & Co.NYSE: MRK: Produces prescription medicines, vaccines, and animal health products.
3+ YOE3+ years business analysis or solution design experience in regulated enterprise environments; bachelor’s degree; experience with process mapping, user stories, testing support, stakeholder management; Adobe Workfront preferred.
Adobe Workfront
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3w
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Analyst, Multimedia Engineering
New York, New York, United States
$65k-$85k/yr OnsiteFull Time
Intercontinental Exchange
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage platforms.
2+ YOEBachelor's in IT/media/computer science, 2+ years technical support/AV/IT experience, knowledge of multimedia workflows, monitoring/log analysis, networking fundamentals, strong documentation and communication skills.
Linux, macOS, Windows, DHCP, DNS, NTP, SNMP, TCP/IP, multicast, unicast, VLANs, firewalls, AV-over-IP, IPTV, Digital Signage, Video Walls
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1mo
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Integration Analyst I
Mahwah, New Jersey, United States
$80k-$95k/yr OnsiteFull Time
Mindray
MindrayShenzhen Stock Exchange: 300760: Develops and manufactures medical diagnostic and monitoring equipment.
Bachelor's degree or equivalent; experience in network/systems/technical support, Windows troubleshooting, TCP/IP, scripting (Python, JavaScript, VBScript); HL7 and EMR/EHR experience preferred; ability to participate in on-call rotation.
HL7, EMR/EHR systems, Windows, Python, JavaScript, VBScript, TCP/IP
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2mo
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Operations Analyst, Federal
Washington or New York
OnsiteFull Time
Cape
Cape: A privacy-first mobile carrier providing secure cellular network services.
4+ YOE4–5+ years in technical operations or mission support in military, law enforcement, or national security; active Secret clearance; Bachelor's degree or equivalent; ability to manage high-volume workflows and communicate with stakeholders.
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