23 technical support analyst jobs at 20 companies in Webster, MA
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IT Technical Support Analyst II
Woburn, Massachusetts, United States
OnsiteFull Time
Associate degree or equivalent, or 3–5 years of related experience; requires hardware, service desk, networking, operating system, database, troubleshooting, and customer support expertise.
Microsoft Windows, Microsoft Office, VEEAM, Microsoft Server
13h
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Technical Product Analyst
Louvain-la-Neuve or Nottingham or Dublin or Wellesley
OnsiteFull Time
3+ YOERequires 3+ years in clinical research operations, RTSM/IRT, support, or eClinical implementation; Python development and code review; software testing; GCP regulatory knowledge; and a relevant bachelor's degree or equivalent experience.
Python, US FDA GCP, ICH GCP, 21 CFR Part 11, EU Annex 11, Agile
1mo
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IT Tech Support Analyst, Epic
Boston or Massachusetts
$57k-$67k/yr HybridFull Time
2+ YOEExperience with Epic implementations, hardware and network troubleshooting, PowerShell, Active Directory, Okta, SharePoint, Kuiper MDM, OnBase, and Biscom; minimum 2 years technical support experience; bachelor's in CS/IT preferred.
Epic, Kuiper MDM, PowerShell, Command Line, Okta, Active Directory, Microsoft SharePoint, Microsoft Outlook, Microsoft Azure, Entra, Biscom, OnBase, Windows, Microsoft Office, Microsoft Power Platform, Microsoft Lists, Microsoft Forms, Microsoft Power Automate, Microsoft Power Apps, TCP/IP, DNS, DHCP, VPN
9h
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Technical Solutions Analyst - Operations
Norwood or Norton or Connecticut
$112k-$130k/yr HybridFull Time
5+ YOEBilingual English/Spanish; bachelor's degree or equivalent experience; 5+ years supporting or implementing D365 SCM, AX, or comparable manufacturing ERP; expertise in supply chain modules, integrations, migration, and reporting.
Microsoft Dynamics 365 Supply Chain Management, Microsoft Dynamics 365 Finance and Operations, Microsoft Dynamics AX, Microsoft Power Platform, Microsoft Power BI, SSRS, WMS, EDI, 3PL
1mo
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Technology Support Analyst (L2)
Boston, Massachusetts, United States
$69k-$103k/yr HybridFull Time
3+ YOE3+ years advanced technical support experience, proficiency with Microsoft Windows/365 apps, Active Directory, SCCM, Citrix VDI, VPN; strong troubleshooting, training, and customer-service skills.
Microsoft Windows, Microsoft 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft OneNote, Microsoft Teams, Microsoft SharePoint, Active Directory, SCCM, OSD Cloud, Autopilot enrollment, Citrix VDI, VPN
2mo
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Aerospace QA Technical Analyst
Avon, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
2+ YOE2+ years in quality, manufacturing, or engineering (or Associate's degree preferred); familiarity with aerospace/OEM, ISO9001/AS9100/AS9102, drawing interpretation; support audits, FAI (AS9102), document control; U.S. work-eligibility required.
Exostar
4d
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Production Support Analyst (Hybrid Glastonbury CT)
Glastonbury, Connecticut, United States
HybridFull Time
High school diploma/GED, strong client-service and troubleshooting skills, clear technical communication, attention to detail, security awareness, and flexibility for changing priorities and rotational after-hours support.
Maintenix, EData+, YouTrack, Microsoft Excel, SQL, Microsoft SQL Server, ServiceNow
6h
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Senior IT Technical Analyst I, IT Lab Systems
Cambridge, Massachusetts, United States
$140k-$185k/yr OnsiteFull Time
5+ YOERequires 5+ years supporting LIMS in a regulated laboratory, 3+ years administering LabVantage, and experience with LES, SDMS, integrations, QC laboratory operations, GMP, data integrity, and validation.
LabVantage, Laboratory Execution System (LES), Scientific Data Management System (SDMS), Amazon S3, Computer System Validation (CSV), GAMP 5, ALCOA+, 21 CFR Part 11, LIMS, API
2w
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End User Support
Norwood or Massachusetts
$25-$29/hr HybridFull Time
2+ YOERequires a valid driver's license, 2–4 years of technical support experience or an IT bachelor's preferred, troubleshooting skills, communication skills, and ability to travel to branch locations.
Microsoft Office, Microsoft 365, Microsoft OneDrive, Microsoft Teams, Windows 10, Windows 11, Android, iOS, Active Directory, Entra ID, Microsoft Intune, TCP/IP, WINS, DNS, DHCP, ServiceNow, Chrome, MDM
5d
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Program Analyst
Washington or Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$106k-$173k/yr OnsiteFull Time
1+ YOEOne year of specialized experience equivalent to GS-12 supporting data management, analytics, reporting systems, ETL, product development, stakeholder collaboration, and technical documentation; U.S. citizenship required.
Microsoft Business Intelligence Suite, Integrations Services, Analysis Services, Reporting Services, Pyramid Analytics, .NET Applications, Extract / Transfer / Load (ETL), SQL Server Reporting Services Reports (SSRS), Online Analytical Processing (OLAP) Cubes
1mo
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Business Analyst II
Somerville, Massachusetts, United States
$75k-$110k/yr HybridFull Time
Gather and translate reporting requirements, support BI reporting lifecycle, validate solutions, create documentation, and collaborate with technical and business stakeholders.
Workfront, Epic, IPORT, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Structured Query Language (SQL)
1mo
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Quality Analyst – Inspector
Boston, Massachusetts, United States
FieldFull Time
5+ YOEPerform on-site supplier inspections, contain nonconformances, ensure traceability, identify risks, and support rapid decisions; technical degree preferred and 5+ years supplier/manufacturing quality experience required.
1mo
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Endpoint Management Analyst
Boston, Massachusetts, United States
$73k-$80k/yr OnsiteFull Time
Provide advanced technical support and systems engineering for endpoint devices across Windows, macOS, iOS, and ChromeOS in academic and administrative environments.
Windows, macOS, iOS, ChromeOS
4d
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Primary System Analyst, Off
Burlington, Massachusetts, United States
$70k-$119k/yr OnsiteFull Time
3+ YOEBS in a technical discipline or BA in Finance/Business with IT concentration; 3+ years relevant fintech experience; production application support, SQL, troubleshooting, scripting, and strong communication skills.
Charles River IMS, SQL, Microsoft SQL Server, Python, Perl, PowerShell, JIRA, FIX
2mo
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Customer Solutions Analyst II
Bethesda or Vancouver or Waltham
$49k-$77k/yr HybridFull Time
4+ YOE4+ years in technical support or support engineering for B2B software; troubleshooting APIs, integrations, CRM syncs; proficiency with browser developer tools, HAR files, log analysis, SQL; strong written/verbal communication.
ZoomInfo, browser developer tools, HAR files, Salesforce, HubSpot, SQL, Zendesk, Salesforce Service Cloud
1mo
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Business Systems Analyst
North Kingstown, Rhode Island, United States
OnsiteFull Time
4+ YOEBachelor's degree in Business/Info Systems/Supply Chain/CS, 4+ years in business/systems/IT supporting manufacturing or operations; experience with requirements analysis, process mapping, root-cause analysis, and collaboration with technical teams; Agile/SDLC familiarity preferred.
Agile, SDLC
2d
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Information Technology Analyst 1 (40 Hour)
Hartford or Rocky Hill
$90k-$113k/yr HybridFull Time
5+ YOERequires 5 years of IT operations, programming, or related support experience, including 2 years of basic technical support. College training or qualifying graduate education may substitute.
Microsoft Power Platform, Microsoft Power Automate, Microsoft Power Apps, Microsoft SharePoint
2w
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Financial Analyst, Senior (NUWC Code 34)
Middletown or Newport
$65k-$76k/yr OnsiteFull Time
10+ YOEBachelor's degree in business or a technical field, 10+ years of financial or program support experience, Navy ERP, EDW, AFDA, Microsoft productivity tools, communication skills, and an active or interim Secret clearance.
Navy Enterprise Resource Planning (Navy ERP), Enterprise Data Warehouse (EDW), NUWC Automated Funding Document Acceptance system (AFDA), Adobe Acrobat, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Visio, Microsoft Project
3d
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IT Service Desk Analyst
Lambertville or New York City or Boston or Carmel or Chicago or United States
$65k-$75k/yr OnsiteFull Time
3+ YOERequires 3–5 years of service desk experience, IT training or equivalent experience, technical support expertise, customer service, communication, troubleshooting, prioritization, and experience with listed systems and devices.
Microsoft Copilot, Microsoft Co-Work, Apple macOS, Windows 11, iOS, Android, Microsoft Azure, Microsoft Intune, Microsoft Office 365, Box, Dropbox, Google Drive, Microsoft OneDrive, Microsoft Teams, Freshservice, ServiceNow, Microsoft MD100, Microsoft MD101, Microsoft MD102, Microsoft Azure Fundamentals AZ-900, JAMF 100, JAMF 200, JAMF 300, CompTIA A+, CompTIA N+, CompTIA S+
2w
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Asset and Technology Analyst, Contractor
Boston, Massachusetts, United States
$35-$45/hr HybridContract, Full Time
No minimum entrance requirements. Requires technical support ability, customer service, communication, organization, attention to detail, and Microsoft Office proficiency including Excel, Word, Outlook, PowerPoint, and Teams.
Zoom, Microsoft Teams, Mentimeter, VPN, OnBase, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
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