44 technical support associate jobs at 39 companies in Chicago, IL
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Technical Support Associate
Chicago, Illinois, United States
$85k-$100k/yrHybridFull Time
Aeropay: Provides direct bank-to-bank payment processing and infrastructure solutions.
1+ YOE1–3 years technical or developer support experience; strong SQL and observability tooling experience; able to read Python/Java/JavaScript, troubleshoot APIs/webhooks, document issues and communicate with engineering and non-technical teams.
seoClarity: Enterprise AI-driven SEO and content optimization platform.
3+ YOEBachelor's degree, 3+ years technical SaaS/customer support experience, strong troubleshooting, communication, and collaboration skills; exposure to APIs, SEO, web technologies and AI tools.
APIs, large language models (LLMs), seoClarity, automation platforms, AI knowledge bases
Cyera: AI-native platform securing enterprise data across cloud environments.
3+ YOEAssociate degree (or equivalent) and 3+ years support experience; strong troubleshooting with SQL, APIs, logs; experience with cloud/SaaS and data security domains; strong written/verbal communication.
PiovanGroup North America: Manufacturer of automation and auxiliary equipment for plastics processing.
5+ YOEAssociate's degree or 5+ years' experience, 3+ years process cooling preferred; PLC ladder logic and AutoCAD knowledge; ability to read schematics/wiring; customer service experience and strong communication skills; after-hours phone support.
Brainlab: Develops software-driven medical technology for minimally invasive surgery.
BS in biomedical/computer engineering or life sciences (Associate with relevant experience considered); strong software/technology comfort; customer service experience preferred; excellent English communication; ability to travel ~10–20%.
Second Life Mac: A that refurbishes and resells used Apple devices to maximize value for schools, districts, and organizations.
Experience in device repair or IT hardware support, familiarity with Apple hardware and OS, troubleshooting skills, attention to detail, and ability to work in a high-volume production environment.
DVSport: Provider of instant replay and digital video analysis software.
Experience with replay hardware/software, video capture/playback, HD-SDI and fiber transport, networking and managed switches; willingness to travel, evening and weekend availability; Associate/Bachelor preferred.
United AirlinesNASDAQ: UAL: Operates a global network of passenger and cargo flights.
4+ YOEBachelor's degree or 4+ years experience, completion of United pre-apprenticeship accepted; knowledge of object-oriented design, strong technical and communication skills; US work authorization required.
Technical Installation Support Manager Job (Gilberts, IL, US, 60136)
Gilberts, Illinois, United States
$92k-$137k/yrOnsiteFull Time
Armstrong World IndustriesNYSE: AWI: Designs and manufactures interior ceiling and wall systems.
5+ YOEFive years' progressive experience in commercial construction or architectural products with hands-on installation support and field problem resolution; associate degree or technical certification preferred; high school diploma required; strong communication, organizational, and training skills; travel 25-50%.
TEC Specialty Products: Manufacturer of professional flooring installation and repair products.
5+ YOEAssociate's degree required, 5+ years experience in customer service/technical support or sales in a manufacturing environment, advanced Microsoft Office/Windows proficiency, strong written/verbal communication and documentation skills.
Antunes: Manufactures commercial kitchen equipment and water filtration systems.
1+ YOETroubleshoot electro-mechanical equipment, provide phone-based technical/customer support, process warranty claims, document technical support, proficient with Microsoft Word/Excel/Outlook; HS diploma required, associate in electronics preferred, 1-2 years related experience, travel ~25-30%.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Interactive BrokersNASDAQ: IBKR: Automated global electronic brokerage and trading services provider.
1+ YOE1+ years in a client-facing support role; 1+ years with Windows and Mac; strong communication; ticketing systems experience; adaptable; English and Portuguese proficiency.
Windows, Mac, Ticketing systems, Desktop applications, Mobile applications, Web-based offerings
Life Fitness: Designs and manufactures commercial and home fitness equipment.
2+ YOE2+ years customer service/call center experience preferred; mechanical aptitude and technical troubleshooting skills; high school diploma or GED required; strong verbal/written communication and attention to detail.
Oracle, Oracle Business Intelligence (OBI), Automatic Call Distributor (ACD), Microsoft Word, Microsoft Excel
2+ YOEBachelor's in CS/engineering or equivalent,2 years customer-facing experience,cloud operations or technical support experience,EMR not required,experience in cloud consulting and stakeholder engagement.
Kashiv BioSciences: Develops biosimilars and drug delivery systems for medicine improvement.
1+ YOEAssociate's or Bachelor's in a scientific/technical field, 1-2 years GMP manufacturing experience, technical writing, proficiency in Microsoft Word/Excel/PowerPoint, eDMS preferred, able to lift 25 lbs, attention to quality and compliance.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Field service role requiring mechanical/electrical troubleshooting, installation and commissioning of additive manufacturing equipment, ITAR data eligibility, valid driving license, associates or technical college or equivalent experience.
CNC, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, International Traffic in Arms Regulations (ITAR)
MC Machinery Systems: Sells and services industrial metalworking and fabrication machinery.
3+ YOE3 years laser setup/operation experience; associates or technical degree preferred; NC programming knowledge; strong communication and troubleshooting skills; willingness to travel; driver’s license and passport required.
Chicago Heights School District 170: Provides public elementary and middle school education in Chicago Heights.
Associate's or Bachelor's Degree in Technology, Information Systems, Education Technology, or related field preferred; strong technical knowledge; experience with educational technology platforms preferred; ability to troubleshoot; excellent communication; team collaboration.
Computer hardware and software, Cloud-based applications, Educational software platforms, Zoom