58 technical support associate jobs at 53 companies in Illinois
1w
Save
Mark Applied
Hide
1w
Technical Support Associate
Chicago, Illinois, United States
$85k-$100k/yrHybridFull Time
Aeropay: Provides direct bank-to-bank payment processing and infrastructure solutions.
1+ YOE1–3 years technical or developer support experience; strong SQL and observability tooling experience; able to read Python/Java/JavaScript, troubleshoot APIs/webhooks, document issues and communicate with engineering and non-technical teams.
seoClarity: Enterprise AI-driven SEO and content optimization platform.
3+ YOEBachelor's degree, 3+ years technical SaaS/customer support experience, strong troubleshooting, communication, and collaboration skills; exposure to APIs, SEO, web technologies and AI tools.
APIs, large language models (LLMs), seoClarity, automation platforms, AI knowledge bases
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$81k-$93k/yrRemoteFull Time
OPEXUS: Software for government process management and legal data discovery.
Customer-facing technical support for government users; troubleshooting front-end issues, documenting incidents, coordinating escalations; US citizenship and ability to obtain Public Trust clearance required.
Cyera: AI-native platform securing enterprise data across cloud environments.
3+ YOEAssociate degree (or equivalent) and 3+ years support experience; strong troubleshooting with SQL, APIs, logs; experience with cloud/SaaS and data security domains; strong written/verbal communication.
PiovanGroup North America: Manufacturer of automation and auxiliary equipment for plastics processing.
5+ YOEAssociate's degree or 5+ years' experience, 3+ years process cooling preferred; PLC ladder logic and AutoCAD knowledge; ability to read schematics/wiring; customer service experience and strong communication skills; after-hours phone support.
Brainlab: Develops software-driven medical technology for minimally invasive surgery.
BS in biomedical/computer engineering or life sciences (Associate with relevant experience considered); strong software/technology comfort; customer service experience preferred; excellent English communication; ability to travel ~10–20%.
Modern Woodmen of America: Provides life insurance and financial services to its members.
1+ YOEAssociate degree preferred,1+ years IT experience,advanced laptop/PC hardware and Windows knowledge,PowerShell/Python scripting,endpoint administration (Intune,BigFix,ControlUp,Microsoft Defender),strong communication;ability to obtain LOMA Level I within 6 months.
PowerShell, Python, Microsoft Intune, BigFix, ControlUp, Microsoft Defender, Windows
Second Life Mac: A that refurbishes and resells used Apple devices to maximize value for schools, districts, and organizations.
Experience in device repair or IT hardware support, familiarity with Apple hardware and OS, troubleshooting skills, attention to detail, and ability to work in a high-volume production environment.
Fridley or Alaska or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Vermont or Washington or West Virginia or Wisconsin or Wyoming
HybridPart Time
CumminsNYSE: CMI: Manufacturer of diesel engines and power generation systems.
Student enrolled in a STEM bachelor's program; support programming and delivery of training courses, develop instructional content, edit training videos, maintain training records, and apply strong communication and customer-focus skills.
DVSport: Provider of instant replay and digital video analysis software.
Experience with replay hardware/software, video capture/playback, HD-SDI and fiber transport, networking and managed switches; willingness to travel, evening and weekend availability; Associate/Bachelor preferred.
United AirlinesNASDAQ: UAL: Operates a global network of passenger and cargo flights.
4+ YOEBachelor's degree or 4+ years experience, completion of United pre-apprenticeship accepted; knowledge of object-oriented design, strong technical and communication skills; US work authorization required.
Technical Installation Support Manager Job (Gilberts, IL, US, 60136)
Gilberts, Illinois, United States
$92k-$137k/yrOnsiteFull Time
Armstrong World IndustriesNYSE: AWI: Designs and manufactures interior ceiling and wall systems.
5+ YOEFive years' progressive experience in commercial construction or architectural products with hands-on installation support and field problem resolution; associate degree or technical certification preferred; high school diploma required; strong communication, organizational, and training skills; travel 25-50%.
TEC Specialty Products: Manufacturer of professional flooring installation and repair products.
5+ YOEAssociate's degree required, 5+ years experience in customer service/technical support or sales in a manufacturing environment, advanced Microsoft Office/Windows proficiency, strong written/verbal communication and documentation skills.
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Montana or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Missouri or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
$58k-$90k/yrRemoteFull Time
Highmark Health: Provides health insurance and integrated medical care services.
Bachelor's in Information Systems or related (or equivalent experience). Support clinical applications and infrastructure, assist requirements/testing, collaborate with stakeholders. Preferred ITIL/TOGAF/Six Sigma/PMP. Travel 25-50%.
Premium Guard: Manufacturer and supplier of automotive filters and aftermarket products.
2+ YOEHigh school diploma, 2+ years automotive aftermarket experience, catalog and parts lookup familiarity, Microsoft Office and customer support software proficiency; ASE certifications preferred.
Antunes: Manufactures commercial kitchen equipment and water filtration systems.
1+ YOETroubleshoot electro-mechanical equipment, provide phone-based technical/customer support, process warranty claims, document technical support, proficient with Microsoft Word/Excel/Outlook; HS diploma required, associate in electronics preferred, 1-2 years related experience, travel ~25-30%.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Interactive BrokersNASDAQ: IBKR: Automated global electronic brokerage and trading services provider.
1+ YOE1+ years in a client-facing support role; 1+ years with Windows and Mac; strong communication; ticketing systems experience; adaptable; English and Portuguese proficiency.
Windows, Mac, Ticketing systems, Desktop applications, Mobile applications, Web-based offerings
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$55k-$60k/yrRemoteFull Time
Gainsight: Provides software for customer success, retention, and growth.
2+ YOEBachelor's in Computer Science or 2+ years technical experience, strong written/verbal communication, problem-solving, troubleshooting, and ability to meet SLA targets.
Life Fitness: Designs and manufactures commercial and home fitness equipment.
2+ YOE2+ years customer service/call center experience preferred; mechanical aptitude and technical troubleshooting skills; high school diploma or GED required; strong verbal/written communication and attention to detail.
Oracle, Oracle Business Intelligence (OBI), Automatic Call Distributor (ACD), Microsoft Word, Microsoft Excel
2+ YOEBachelor's in CS/engineering or equivalent,2 years customer-facing experience,cloud operations or technical support experience,EMR not required,experience in cloud consulting and stakeholder engagement.