40 technical support associate jobs at 34 companies in Framingham, MA
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Technical Support Associate
Wilmington, Massachusetts, United States
$20-$29/hrHybridFull Time
Hub International: Provides global insurance brokerage and risk management services.
2+ YOE2+ years administrative experience (insurance preferred), high school diploma or equivalent, proficiency with Microsoft Office, strong written communication, organization and attention to detail.
Massachusetts Water Resources Authority: Providing wholesale water and sewer services to Massachusetts communities.
1+ YOEProvide Tier 1 technical support, troubleshoot hardware/software/peripherals, configure systems, escalate issues; bachelor\u0002s or associate degree or equivalent experience; valid Massachusetts driver\u0002s license; A+ and ITIL or ability to obtain.
Microsoft Windows, Mac OS X, Microsoft Office, Microsoft Exchange, Microsoft Teams, WebEx, Zoom, slack, PowerPoint, Visio, Adobe Suite, AutoCAD, FastStone, Arc Info Suite, Ethernet, TCP/IP, Active Directory, DNS
Stafford Springs or Connecticut or Arvada or Amherst or Allen or Ashburn or Anderson
$50-$74/hrRemoteFull Time
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
5+ YOEAssociate degree or 5+ years technical experience with electron microscopy; strong multidisciplinary troubleshooting, project leadership, training, documentation, remote support, and customer relationship skills; valid passport and willingness to travel 25–50%.
Cambridge Computer: Integrates enterprise data storage, cloud infrastructure, and HPC solutions.
0+ YOEEntry-level sales and support role in enterprise technology; requires university degree, strong communication, problem-solving, and ability to work hybrid on-site and remotely.
SEENYSE: SEE: Global provider of food and protective packaging solutions.
3+ YOEAssociate degree or 3+ years related technical/service experience; troubleshooting of automated machinery, intermediate electrical/mechanical skills, PLC/HMI familiarity, strong communication, and proficiency with Windows and CRM/ERP tools.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Salesforce ServiceMax, SAP, Cisco Finesse, PLC, HMI
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
2+ YOEAssociate degree required (Bachelor's preferred), 2+ years technical/field service experience, mechanical/electrical troubleshooting skills, customer service experience, Microsoft Office proficiency, ability to travel up to 10%.
Microsoft Word, Microsoft Excel, Outlook, PowerPoint
IT Technical Support (Teradyne, North Reading) (North Reading, MA, US)
North Reading, Massachusetts, United States
$69k-$110k/yrOnsiteFull Time
TeradyneNASDAQ: TER: Designs and manufactures automated test equipment and advanced robotics systems.
1+ YOEProvide IT technical support in an ITAR-restricted enclave; 1+ years IT support experience; associate degree or equivalent; hands-on with Windows 11, macOS, iOS/iPadOS, Microsoft Azure/Intune; strong networking, endpoint security, and communication skills.
Windows 11, iOS, iPadOS, macOS, Microsoft Azure, Microsoft Intune, Microsoft Teams Rooms, Jira Service Management, EDR, DISA STIG, NIST SP 800-171, NIST SP 800-53, CMMC L2
Kelmar Associates: Provides unclaimed property management systems and services to governments.
2+ YOE2+ years relevant experience in client/system support; strong technical writing and communication; advanced Microsoft Office (Excel, Word, Visio) and online meeting platform skills; able to travel up to 15%; legally authorized to work in the U.S. without sponsorship.
KAPS, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Visio, Microsoft Teams
Compass Working Capital: Provides financial coaching and savings programs for low-income families.
Provide programmatic and operational support for training, manage online learning platform, coordinate partner trainings, assist conference planning; strong communication, organizational, and facilitation skills required.
State StreetNYSE: STT: Provides investment servicing and management to institutional investors.
1+ YOESupport and monitor 24x7 FX trading applications, troubleshoot and triage production issues, assist with deployments and disaster recovery; requires a bachelor’s in CS/IS and 1+ years technical experience in a financial institution.
State StreetNYSE: STT: Provides investment management and custody services to institutional investors.
2+ YOEBachelor's in Computer Science/Information Systems,2+ years technical experience in financial institution supporting 24/7 mission-critical systems,knowledge of Oracle/MS SQL,Unix/Linux,Middleware;strong debugging and communication skills.
Optikos: Develops optical metrology equipment and provides engineering services
2+ YOE2+ years in inside sales support/order management preferred; associate or bachelor's in a technical field preferred. Proficiency with Dynamics 365, Syspro, and Microsoft Office Suite; strong organization, attention to detail, and communication skills.
2+ YOEBachelor's in CS/engineering or equivalent,2 years customer-facing experience,cloud operations or technical support experience,EMR not required,experience in cloud consulting and stakeholder engagement.
Interra Health: Provides digital tools for ePrescribing and pharmacy price transparency.
2+ YOEAssociate’s degree or equivalent experience; 2+ years software/IT support; proficient in MS Office; experience with case management tools; strong communication; remote work ability.
Microsoft Office Suite, Salesforce, ServiceNow, Zendesk
Easterseals Massachusetts: Provides rehabilitation and support services for individuals with disabilities.
Associate degree or equivalent; experience in technical support; proficiency with Microsoft Office and Microsoft Excel; valid driver’s license and reliable transportation; able to lift up to 50 lbs.
Penguin SolutionsNASDAQ: PENG: Provides high-performance AI and edge computing infrastructure solutions.
3+ YOE3+ years technical customer support/field engineering experience; strong OS and networking troubleshooting (Windows/Linux/RedHat/Stratus VOS); excellent communication; associate or bachelor's in CS/Engineering preferred.
Framingham Public Schools: Public school district providing K-12 education in Framingham, Massachusetts.
2+ YOEAssociate's degree preferred in IT, 2+ years helpdesk/technical support experience, ability to travel between sites, strong hardware/OS, imaging, deployment, ticketing, Google Workspace, and clear communication skills; bilingual preferred.
South Shore Health: Regional health system providing comprehensive medical and community care.
1+ YOE1-3 years desktop support experience; associate degree or technical certification preferred; Windows support; able to travel between SSHS sites; on-call availability.
Windows 7/10, Dell hardware, HP hardware, Lenovo hardware, Printers, Mobile devices, Ticketing system, CMDB