45 technical support associate jobs at 39 companies in Massachusetts

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Technical Support Associate
Wilmington, Massachusetts, United States
$20-$29/hr HybridFull Time
Hub International
Hub International: Provides global insurance brokerage and risk management services.
2+ YOE2+ years administrative experience (insurance preferred), high school diploma or equivalent, proficiency with Microsoft Office, strong written communication, organization and attention to detail.
Microsoft Office, Broker Management System
1mo
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Associate Technical Support Engineer
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$81k-$93k/yr RemoteFull Time
OPEXUS
OPEXUS: Software for government process management and legal data discovery.
Customer-facing technical support for government users; troubleshooting front-end issues, documenting incidents, coordinating escalations; US citizenship and ability to obtain Public Trust clearance required.
1mo
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Technical Support Engineer Associate
Boston, Massachusetts, United States
$43k-$53k/yr RemoteFull Time
DeepHealth
DeepHealth: AI-powered health informatics and diagnostic imaging software solutions.
5+ YOEBachelor's in IT/Healthcare Informatics (or equivalent), 5+ years IT support, 3+ years healthcare/radiology support, Windows/Linux administration, MSSQL, PACS/RIS/DICOM/HL7/EMR experience, networking, cloud, scripting, SSRS, ticketing/ITIL.
Microsoft Windows, Microsoft Windows Server, Linux, MSSQL, PACS, RIS, DICOM, HL7, EMR, SSRS
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Technical Support Technician I
Chelsea, Massachusetts, United States
$69k-$101k/yr HybridFull Time
Massachusetts Water Resources Authority
Massachusetts Water Resources Authority: Providing wholesale water and sewer services to Massachusetts communities.
1+ YOEProvide Tier 1 technical support, troubleshoot hardware/software/peripherals, configure systems, escalate issues; bachelor\u0002s or associate degree or equivalent experience; valid Massachusetts driver\u0002s license; A+ and ITIL or ability to obtain.
Microsoft Windows, Mac OS X, Microsoft Office, Microsoft Exchange, Microsoft Teams, WebEx, Zoom, slack, PowerPoint, Visio, Adobe Suite, AutoCAD, FastStone, Arc Info Suite, Ethernet, TCP/IP, Active Directory, DNS
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RTS Sr Technical Support Specialist.
Stafford Springs or Connecticut or Arvada or Amherst or Allen or Ashburn or Anderson
$50-$74/hr RemoteFull Time
Thermo Fisher Scientific
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
5+ YOEAssociate degree or 5+ years technical experience with electron microscopy; strong multidisciplinary troubleshooting, project leadership, training, documentation, remote support, and customer relationship skills; valid passport and willingness to travel 25–50%.
2mo
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Technical Associate
Waltham or United States
$60k-$80k/yr HybridFull Time
Cambridge Computer
Cambridge Computer: Integrates enterprise data storage, cloud infrastructure, and HPC solutions.
0+ YOEEntry-level sales and support role in enterprise technology; requires university degree, strong communication, problem-solving, and ability to work hybrid on-site and remotely.
CRM software, Sales presentation tools, Hardware/software products
1mo
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Technical Service Support Representative
Ayer, Massachusetts, United States
$36/hr OnsiteFull Time
SEE
SEENYSE: SEE: Global provider of food and protective packaging solutions.
3+ YOEAssociate degree or 3+ years related technical/service experience; troubleshooting of automated machinery, intermediate electrical/mechanical skills, PLC/HMI familiarity, strong communication, and proficiency with Windows and CRM/ERP tools.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Salesforce ServiceMax, SAP, Cisco Finesse, PLC, HMI
2w
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Manufacturing Technical Support Specialist
Hopkinton, Massachusetts, United States
$76k-$96k/yr OnsiteFull Time
ITW
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
2+ YOEAssociate degree required (Bachelor's preferred), 2+ years technical/field service experience, mechanical/electrical troubleshooting skills, customer service experience, Microsoft Office proficiency, ability to travel up to 10%.
Microsoft Word, Microsoft Excel, Outlook, PowerPoint
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IT Technical Support (Teradyne, North Reading) (North Reading, MA, US)
North Reading, Massachusetts, United States
$69k-$110k/yr OnsiteFull Time
Teradyne
TeradyneNASDAQ: TER: Designs and manufactures automated test equipment and advanced robotics systems.
1+ YOEProvide IT technical support in an ITAR-restricted enclave; 1+ years IT support experience; associate degree or equivalent; hands-on with Windows 11, macOS, iOS/iPadOS, Microsoft Azure/Intune; strong networking, endpoint security, and communication skills.
Windows 11, iOS, iPadOS, macOS, Microsoft Azure, Microsoft Intune, Microsoft Teams Rooms, Jira Service Management, EDR, DISA STIG, NIST SP 800-171, NIST SP 800-53, CMMC L2
2mo
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Customer Support Associate
Boston, Massachusetts, United States
RemoteFull Time
Zinier
Zinier: AI-powered field service management platform for deskless workforces.
2+ YOE2-5 years in technical support, SaaS, or customer-facing roles; strong troubleshooting; customer-first mindset; technical fluency; experience with Jira/Zendesk/Freshdesk/ServiceNow; excellent communication; Bachelor's degree preferred
Jira, Zendesk, Freshdesk, ServiceNow
1mo
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Technical Training Associate
Fridley or Alaska or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Vermont or Washington or West Virginia or Wisconsin or Wyoming
HybridPart Time
Cummins
CumminsNYSE: CMI: Manufacturer of diesel engines and power generation systems.
Student enrolled in a STEM bachelor's program; support programming and delivery of training courses, develop instructional content, edit training videos, maintain training records, and apply strong communication and customer-focus skills.
1mo
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System Support Associate
Wakefield, Massachusetts, United States
$55k-$62k/yr RemoteFull Time
Kelmar Associates
Kelmar Associates: Provides unclaimed property management systems and services to governments.
2+ YOE2+ years relevant experience in client/system support; strong technical writing and communication; advanced Microsoft Office (Excel, Word, Visio) and online meeting platform skills; able to travel up to 15%; legally authorized to work in the U.S. without sponsorship.
KAPS, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Visio, Microsoft Teams
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Training & Technical Assistance Associate
Boston or Philadelphia
$56k-$65k/yr RemoteFull Time
Compass Working Capital
Compass Working Capital: Provides financial coaching and savings programs for low-income families.
Provide programmatic and operational support for training, manage online learning platform, coordinate partner trainings, assist conference planning; strong communication, organizational, and facilitation skills required.
Zoom, FSS Link
1mo
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Associate Technical Analyst
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Montana or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Missouri or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
$58k-$90k/yr RemoteFull Time
Highmark Health
Highmark Health: Provides health insurance and integrated medical care services.
Bachelor's in Information Systems or related (or equivalent experience). Support clinical applications and infrastructure, assist requirements/testing, collaborate with stakeholders. Preferred ITIL/TOGAF/Six Sigma/PMP. Travel 25-50%.
1mo
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Application Support, Senior Associate
Boston, Massachusetts, United States
$52k-$91k/yr OnsiteFull Time
State Street
State StreetNYSE: STT: Provides investment servicing and management to institutional investors.
1+ YOESupport and monitor 24x7 FX trading applications, troubleshoot and triage production issues, assist with deployments and disaster recovery; requires a bachelor’s in CS/IS and 1+ years technical experience in a financial institution.
Oracle, MS SQL, Unix, Linux, Windows, cloud computing, WebSphere, MQ Series, Autosys, J2EE
1mo
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Associate Support Enablement Analyst
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$55k-$60k/yr RemoteFull Time
Gainsight
Gainsight: Provides software for customer success, retention, and growth.
2+ YOEBachelor's in Computer Science or 2+ years technical experience, strong written/verbal communication, problem-solving, troubleshooting, and ability to meet SLA targets.
Gainsight CustomerOS, Salesforce Apps, SQL
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Application Support, Senior Associate
Boston, Massachusetts, United States
$52k-$91k/yr OnsiteFull Time
State Street
State StreetNYSE: STT: Provides investment management and custody services to institutional investors.
2+ YOEBachelor's in Computer Science/Information Systems,2+ years technical experience in financial institution supporting 24/7 mission-critical systems,knowledge of Oracle/MS SQL,Unix/Linux,Middleware;strong debugging and communication skills.
Oracle, MS SQL, Unix, Linux, Windows, WebSphere, MQ Series, Autosys, J2EE, cloud computing
1mo
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Technical Quoting Assistant
Wakefield, Massachusetts, United States
$60k-$90k/yr OnsiteFull Time
Optikos
Optikos: Develops optical metrology equipment and provides engineering services
2+ YOE2+ years in inside sales support/order management preferred; associate or bachelor's in a technical field preferred. Proficiency with Dynamics 365, Syspro, and Microsoft Office Suite; strong organization, attention to detail, and communication skills.
Syspro, Dynamics 365, Microsoft Office Suite
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Technical Account Manager Associate, Google Cloud Consulting, Multiple
New York or Atlanta or Austin or Cambridge or Chicago
$92k-$131k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
2+ YOEBachelor's in CS/engineering or equivalent,2 years customer-facing experience,cloud operations or technical support experience,EMR not required,experience in cloud consulting and stakeholder engagement.
Google Cloud
2mo
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Technical Account Specialist
Boston, Massachusetts, United States
$43k-$57k/yr RemoteFull Time
Interra Health
Interra Health: Provides digital tools for ePrescribing and pharmacy price transparency.
2+ YOEAssociate’s degree or equivalent experience; 2+ years software/IT support; proficient in MS Office; experience with case management tools; strong communication; remote work ability.
Microsoft Office Suite, Salesforce, ServiceNow, Zendesk