34 technical support associate jobs at 32 companies in Marlborough, MA

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Technical Support Associate
Wilmington, Massachusetts, United States
$20-$29/hr HybridFull Time
Hub International
Hub International: Provides global insurance brokerage and risk management services.
2+ YOE2+ years administrative experience (insurance preferred), high school diploma or equivalent, proficiency with Microsoft Office, strong written communication, organization and attention to detail.
Microsoft Office, Broker Management System
1d
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Technical Support Engineer
Wilmington, Massachusetts, United States
$88k-$105k/yr OnsiteFull Time
MKS Instruments
MKS InstrumentsNASDAQ: MKSI: Supplies process control instruments and chemicals for semiconductor manufacturing.
2+ YOEAssociate degree in a technical engineering field or equivalent experience; 2+ years of field service or technical support experience; strong troubleshooting, analytical, communication, collaboration, and computer skills.
Microsoft Office
3mo
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Technical Associate
Waltham or United States
$60k-$80k/yr HybridFull Time
Cambridge Computer
Cambridge Computer: Integrates enterprise data storage, cloud infrastructure, and HPC solutions.
0+ YOEEntry-level sales and support role in enterprise technology; requires university degree, strong communication, problem-solving, and ability to work hybrid on-site and remotely.
CRM software, Sales presentation tools, Hardware/software products
1mo
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Technical Service Support Representative
Ayer, Massachusetts, United States
$36/hr OnsiteFull Time
SEE
SEENYSE: SEE: Global provider of food and protective packaging solutions.
3+ YOEAssociate degree or 3+ years related technical/service experience; troubleshooting of automated machinery, intermediate electrical/mechanical skills, PLC/HMI familiarity, strong communication, and proficiency with Windows and CRM/ERP tools.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Salesforce ServiceMax, SAP, Cisco Finesse, PLC, HMI
1mo
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Manufacturing Technical Support Specialist
Hopkinton, Massachusetts, United States
$76k-$96k/yr OnsiteFull Time
ITW
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
2+ YOEAssociate degree required (Bachelor's preferred), 2+ years technical/field service experience, mechanical/electrical troubleshooting skills, customer service experience, Microsoft Office proficiency, ability to travel up to 10%.
Microsoft Word, Microsoft Excel, Outlook, PowerPoint
3d
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Customer Technical Support Specialist - Electrical Power Systems
Houston or Faribault or Merrimack or Burnsville or Waukesha or Seattle or Pointe-Claire or Victoria
$85k-$95k/yr OnsiteFull Time
Trystar
Trystar: Designs and manufactures electrical power distribution and backup equipment.
5+ YOEAssociate's degree in an electrical-related field and 5+ years in electrical products, backup power, or power distribution. Requires technical customer support, electrical systems, troubleshooting, analytical, and communication skills.
SalesForce, Epicor, Enterprise Resource Planning (ERP), Returns Merchandise Authorization (RMA), UPS
3mo
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Customer Support Associate
Boston, Massachusetts, United States
RemoteFull Time
Zinier
Zinier: AI-powered field service management platform for deskless workforces.
2+ YOE2-5 years in technical support, SaaS, or customer-facing roles; strong troubleshooting; customer-first mindset; technical fluency; experience with Jira/Zendesk/Freshdesk/ServiceNow; excellent communication; Bachelor's degree preferred
Jira, Zendesk, Freshdesk, ServiceNow
1mo
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System Support Associate
Wakefield, Massachusetts, United States
$55k-$62k/yr RemoteFull Time
Kelmar Associates
Kelmar Associates: Provides unclaimed property management systems and services to governments.
2+ YOE2+ years relevant experience in client/system support; strong technical writing and communication; advanced Microsoft Office (Excel, Word, Visio) and online meeting platform skills; able to travel up to 15%; legally authorized to work in the U.S. without sponsorship.
KAPS, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Visio, Microsoft Teams
3w
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Training & Technical Assistance Associate
Boston or Philadelphia
$56k-$65k/yr RemoteFull Time
Compass Working Capital
Compass Working Capital: Provides financial coaching and savings programs for low-income families.
Provide programmatic and operational support for training, manage online learning platform, coordinate partner trainings, assist conference planning; strong communication, organizational, and facilitation skills required.
Zoom, FSS Link
2mo
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Technical Account Specialist
Boston, Massachusetts, United States
$43k-$57k/yr RemoteFull Time
Interra Health
Interra Health: Provides digital tools for ePrescribing and pharmacy price transparency.
2+ YOEAssociate’s degree or equivalent experience; 2+ years software/IT support; proficient in MS Office; experience with case management tools; strong communication; remote work ability.
Microsoft Office Suite, Salesforce, ServiceNow, Zendesk
2w
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Customer Support Engineer
United States or Maynard
$86k-$107k/yr RemoteFull Time
Penguin Solutions
Penguin SolutionsNASDAQ: PENG: Provides high-performance AI and edge computing infrastructure solutions.
3+ YOE3+ years technical customer support/field engineering experience; strong OS and networking troubleshooting (Windows/Linux/RedHat/Stratus VOS); excellent communication; associate or bachelor's in CS/Engineering preferred.
Windows, Linux, RedHat, Stratus VOS
1mo
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IT Support Technician
Framingham, Massachusetts, United States
$27-$29/hr FieldFull Time
Framingham Public Schools
Framingham Public Schools: Public school district providing K-12 education in Framingham, Massachusetts.
2+ YOEAssociate's degree preferred in IT, 2+ years helpdesk/technical support experience, ability to travel between sites, strong hardware/OS, imaging, deployment, ticketing, Google Workspace, and clear communication skills; bilingual preferred.
Google Workspace for Education, Chromebooks, LAN
1w
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Field Support Technician - Perdiem-2
Weymouth, Massachusetts, United States
$28-$37/hr OnsitePart Time
South Shore Health
South Shore Health: Regional health system providing comprehensive medical and community care.
1+ YOEProvide on-site desktop support in healthcare; 1-3 years desktop support; Windows OS, hardware, printers, mobile devices; associate/technical cert preferred; personal transportation and on-call coverage required.
Windows 7, Windows 10, Dell, HP, Lenovo, Apple, Android, CMDB
2w
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IT Support Intern
Peabody, Massachusetts, United States
$50k-$60k/yr OnsiteInternship
AMETEK
AMETEKNYSE: AME: Manufacturer of electronic instruments and electromechanical devices.
Pursuing or recently completed IT-related associate/bachelor/technical certificate; basic hardware, OS, networking knowledge; strong customer service, communication, organization, and ability to follow procedures.
2mo
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Security Technical Account Manager - Project Lightwell
Boston or United States
$124k-$199k/yr RemoteFull Time
Red Hat
Red Hat: Provides enterprise-grade open source software and cloud solutions.
10+ YOE10+ years in security, support, development, engineering, or QA; Associates/Bachelors in computer science or technical discipline; RHCE/RHCA and security certs preferred; strong communication, customer advisory, CI/CD and container platform experience; ability to travel and work in US without visa sponsorship.
Java, Python, JavaScript, Red Hat Enterprise Linux (RHEL), Satellite, Ansible, Docker, Kubernetes, continuous integration (CI), continuous delivery (CD)
2mo
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Aerospace QA Technical Analyst
Avon, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
PPG
PPGNYSE: PPG: Manufacturer of paints, coatings, and specialty materials.
2+ YOE2+ years in quality, manufacturing, or engineering (or Associate's degree preferred); familiarity with aerospace/OEM, ISO9001/AS9100/AS9102, drawing interpretation; support audits, FAI (AS9102), document control; U.S. work-eligibility required.
Exostar
2d
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IT Systems Support Technician - Level 1 - RI
Cranston, Rhode Island, United States
$63k-$65k/yr OnsiteFull Time
CMIT Solutions
CMIT Solutions: Managed IT and cybersecurity services for small businesses.
2+ YOEAssociate degree in IT, computer science, or related field or equivalent experience; 2 years in helpdesk or technical support; Microsoft 365, Hosted Exchange, RMM, and IT security knowledge.
Microsoft 365, Hosted Exchange, Remote Monitoring and Management (RMM), CompTIA Network+, CompTIA Security+, Microsoft Certified, Jamf, Service Level Agreements (SLA), SIEM
1mo
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Field IT Support Technician
Boston, Massachusetts, United States
$60k/yr FieldFull Time
Reynolds and Reynolds
Reynolds and Reynolds: Provides software and services for automotive retailers.
1+ YOETechnical associate degree or equivalent, 1+ years hardware/network experience, lift 50 lbs, valid driver\u0019s license with clean record, attend paid training in Texas, customer service and communication skills; A+/Network+ a plus.
Application Servers, PCs, Cabling, Switches, Printers, Routers, Fiber Converters, Scanners
2w
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Operations Associate I
Salem, New Hampshire, United States
$25/hr OnsiteFull Time
Eastern Bank
Eastern BankNASDAQ: EBC: Provides personal banking, commercial lending, and wealth management services.
Responsible for branch cash and ATM custody, auditing negotiable instruments and cash drawers, ensuring compliance, supporting account opening and customer service; must be technically literate with strong communication.
3mo
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Junior Inside Sales Associate
Peterborough, New Hampshire, United States
$21-$23/hr OnsiteFull Time
Microspec
Microspec: Manufactures advanced custom medical tubing and complex extruded components.
1+ YOE1–3 years inside sales/customer service/manufacturing support; ability to read technical drawings; Microsoft Office/Excel proficiency; ERP and medical plastics experience a plus; strong math and communication skills.
Microsoft Office, Microsoft Excel, ERP

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