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235 technical support jobs at 143 companies in Austin, TX

1mo
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Technical Support Specialist
Austin, Texas, United States
HybridFull Time
Lightspeed Systems
Lightspeed Systems: Sells safety and management software to K-12 school districts.
0.5+ YOEBachelor's in IT/CS required, 6+ months technical support experience, strong troubleshooting, familiarity with Windows and macOS, excellent communication, and ability to document and escalate issues.
Windows, macOS
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1mo
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Technical Support Engineer
Europe or United States or Tel Aviv or Amsterdam or New York City or Austin
$100k-$150k/yr RemoteFull Time
Tavily
TavilyNASDAQ: NBIS: Real-time web search engine for AI agents.
2+ YOE2+ years technical B2B support, troubleshooting across APIs/web/cloud, experience with Python, LLM toolchains (LangChain, LlamaIndex), vector DBs, n8n, RAG and prompt engineering, clear written communication, flexibility for off-hours support.
APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, LLM toolchains
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1w
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Technical Support Specialist
Austin or United States
$85k/yr RemoteFull Time
SimpliGov
SimpliGov: Provides cloud-based workflow automation and digital forms for governments.
3+ YOE3+ years technical software support experience, troubleshooting SaaS, APIs, cloud services and logs; proficient with AI-assisted tools, SQL and PowerShell; strong communication and root-cause analysis; bachelor\u0002s degree preferred.
Azure, Azure Monitor, Application Insights, Log Analytics, Postman, Jira Service Management, Microsoft 365, Microsoft Graph API, SQL, PowerShell, JSON, XML, API
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2mo
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Technical Support Specialist
Dripping Springs, Texas, United States
$25-$35/hr OnsiteFull Time
Dripping Springs Independent School District
Dripping Springs Independent School District: Provides public K-12 education services in central Texas.
2+ YOEHigh school diploma or GED, valid Texas driver’s license, 2+ years supporting end users and maintaining computers/devices, knowledge of multiple OS, imaging/deployment, and strong communication skills; technical certifications preferred.
UNIX, DOS, Windows, Macintosh, VDI, mobile device management, A/V Systems
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3w
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Technical Support Specialist
Austin, Texas, United States
HybridFull Time
Swap
Swap: AI-native platform providing global e-commerce operations and storefront infrastructure.
2+ YOE2-3+ years in technical customer support (SaaS/e-commerce/logistics preferred). Strong knowledge of APIs/webhooks, e-commerce platforms, payments, shipping/logistics; proficiency with SQL, Postman, JavaScript/JSON, and basic HTML/CSS; excellent communication.
APIs, webhooks, Shopify, BigCommerce, WooCommerce, Stripe, SQL, Postman, JavaScript, JSON, HTML, CSS
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1w
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Technical Support Representative
Round Rock, Texas, United States
$18-$25/hr OnsiteFull Time
Facility Solutions Group
Facility Solutions Group: Provider of commercial electrical, lighting, and energy management solutions.
Provide tier 1/2 technical support, troubleshoot connectivity/installation/equipment issues, remotely configure devices, document interactions, use G-Suite and desktops, strong typing/communication; HS diploma required; help desk/HVAC/Electrical experience preferred.
G-Suite, remote desktops
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3w
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Technical Support Engineer, Tavily
Tel Aviv or Amsterdam or New York City or Austin or United States or Europe
$100k-$150k/yr HybridFull Time
Nebius
NebiusNasdaq: NBIS: Builds cloud infrastructure and software for artificial intelligence development.
2+ YOE2+ years technical B2B support; experience with APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, logs/monitoring; strong troubleshooting, communication, and ability to escalate and work off‑hours.
APIs, Python, LangChain, LlamaIndex, vector DBs, n8n
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4w
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Technical Support Engineer (Integrations)
Los Angeles or Chicago or Austin
$60k-$90k/yr HybridFull Time
FloQast
FloQast: Cloud-based platform for automating monthly financial close processes.
2+ YOE2+ years in technical support or IT, strong troubleshooting and communication skills, experience with integrations/APIs, ability to work in-office 3 days/week (Tue-Thu), high emotional intelligence and critical thinking.
Postman, Zendesk, Salesforce, JIRA, SQL, OAuth, SAML, SSO, SFTP, REST APIs, Postman, Super, Slack, session replay
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2w
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Technical Support Specialist
Denver or Austin
$58k-$60k/yr HybridFull Time
LINQ
LINQ: Provides cloud software for K-12 school administration and nutrition.
Software support experience, strong verbal/written communication, Salesforce and Microsoft Suite proficiency, bachelor’s degree or equivalent experience preferred, valid driver’s license required.
Salesforce, Microsoft Suite, Zoom, Alio/LINQ ERP
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3mo
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Technical Support Engineer - Etch AMNA
Home / Mobile or Home / Mobile or Bay Area or Home / Mobile or Home / Mobile or Home / Mobile
$96k-$132k/yr HybridFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
4+ YOEProvide remote and on-site technical support for complex equipment issues; troubleshoot etch tech; collaborate with field service; travel up to 50%.
Microsoft Office, SAP, VSPI, ARK
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2mo
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Technical Support Engineer (Premium Team)
Austin or New York City or San Francisco
$35-$50/hr OnsiteFull Time
Gong
Gong: AI platform analyzing customer interactions to improve sales performance.
4+ YOE4+ years technical/product/developer support experience; strong troubleshooting with SQL, Snowflake, Kibana, APIs; experience with Zendesk, Jira, Salesforce; familiarity with Python, HTML/CSS, AWS, Linux, Okta, GitHub.
Zendesk, Zoom, SQL, Snowflake, Elastic, Kibana, API debugging tools, Browser DevTools, Jira, Salesforce, Okta, Azure, SFTP, GitHub, Python, HTML, CSS, AWS, Linux
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5d
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Technical Support Analyst II
Austin, Texas, United States
OnsiteFull Time
Farm Credit Bank of Texas
Farm Credit Bank of Texas: Wholesale bank funding agricultural and rural lending cooperatives.
4+ YOEAssociate's degree or equivalent,4-6 years supporting end-user computing,advanced Microsoft administration knowledge,experience with enterprise support,strong troubleshooting and communication skills.
Microsoft 365, Microsoft Windows, macOS, Linux, Active Directory, Group Policy, ServiceNow, TCP/IP
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3mo
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DDP Technical Product Support (TPS) III
Santa Clara or Austin
$111k-$152k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Provide technical support, escalations, installations, alpha/beta site support, ECO review, and system performance reporting; 50% travel; strong troubleshooting, documentation, and customer-facing skills.
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4w
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Technical Support Engineer - Level 4
United States or Florida or Orlando or Dallas or Houston or Austin or Chicago or Atlanta
RemoteFull Time
Park Place Technologies
Park Place Technologies: Provides data center hardware maintenance and IT infrastructure managed services.
7+ YOE7+ years technical support experience with IBM Power/IBM i platforms, hardware installations, system migrations, SAN/replication, VIOS, PowerHA, HMC, LPAR tasks, MS Office proficiency, strong troubleshooting and communication skills.
IBM i, IBM Power, VTL, VIOS, PowerHA, FSFC, FSR, HMC, FSP, LPAR, SAN, SQL, Microsoft Office
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1mo
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Technical Support Representative I (Remote)
Carlsbad or Phoenix or Austin or Jefferson City or Tallahassee
$19-$21/hr RemoteFull Time
HM Electronics
HM Electronics: Provides specialized communication and timing solutions for various industries
1+ YOE1+ year customer service experience required; technical support or call center preferred. Must have troubleshooting skills, multitasking ability, basic/intermediate computer skills, private wired workspace, and flexible availability including evenings, weekends, and holidays.
D365, AX
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1w
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Technical Support Agent (Access)
Austin, Texas, United States
$19/hr OnsiteFull Time
Brivo
Brivo: Cloud-native platform for physical security and video surveillance management.
2+ YOEFoundational electronics and networking knowledge, intermediate Linux, excellent communication, 2+ years relevant experience, ability to manage tickets and support customers.
Zoho Desk, Linux
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2mo
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Technical Support Engineer
Austin, Texas, United States
$70k-$80k/yr HybridFull Time
Gotransverse
Gotransverse: Cloud-based enterprise billing and revenue management software.
Troubleshoot web/API/database issues, write intermediate-to-advanced SQL, use spreadsheets (Excel/Google Sheets), work with ticketing systems (Zendesk/Jira), strong written/verbal communication and problem-solving skills.
SQL, Microsoft Excel, Google Sheets, Zendesk, Jira Service Management, Windows, macOS, Linux, LM, Sumo, REST APIs, webhooks, AWS, GCP, Azure
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6d
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Technical Trainer & Support Advisor
Houston or Houston or Houston or Dallas or Austin
FieldFull Time
Gemaire Distributors
Gemaire DistributorsNYSE: WSO: Wholesale distributor of HVAC/R equipment, parts, and supplies.
5+ YOE5+ years hands-on HVAC service experience, demonstrated technical training ability, proficiency with WingMan and Microsoft Office, valid driver's license, strong communication and troubleshooting skills.
WingMan, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Zoom, Microsoft Teams
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4w
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
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1w
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Bilingual Technical Customer Support, Ring, Ring
Virtual Location - Arizona or Virtual Location - Illinois or Virtual Location - Kansas or Virtual Location - Texas or Virtual Location - New Mexico or Virtual Location - Colorado or Virtual Location-Pennsylvania or Virtual Location - Oklahoma or Virtual Location - Florida
$17-$27/hr RemoteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
2+ YOE2+ years customer service experience, fluent Spanish and English, proficiency with Microsoft Office, ability to troubleshoot technical issues and document customer interactions.
Microsoft Office, Salesforce CRM, Eero
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